Providing context-specific content relating to a displayed personal information management (PIM) message for display in a user interface of a PIM application

Patent metadata

Field	Value
Publication number	US-10459941-B2
Application number	US-201715439033-A
Country	US
Kind code	B2
Filing date	Feb 22, 2017
Priority date	Feb 22, 2017
Publication date	Oct 29, 2019
Grant date	Oct 29, 2019

Abstract

A method of generating context-specific content from a database system for display in a user interface of a personal information management (PIM) application is provided. The method comprises receiving, by a database server, user selection of one or more database applications from a requesting user to generate context-specific content customized by the requesting user for display in a PIM application user interface. The method further comprises generating, using the user-selected database applications, user-customized context-specific content and transmitting to the PIM application, by the database server, the user-customized context-specific content for display in the PIM application user interface along with a PIM message. The user-customized context-specific content is relevant to the PIM message. Related apparatus, systems, techniques and articles are also described.

First claim

What is claimed is:

1. A method of generating context-specific content from a database system for display in a user interface of a personal information management (PIM) application, the method comprising:
receiving, by a database server, user selection of one or more database applications from a requesting user to generate context-specific content customized by the requesting user for display in a PIM application user interface;
generating, using the user-selected database applications, user-customized context-specific content; and
transmitting to the PIM application, by the database server, the user-customized context-specific content for display in the PIM application user interface along with a PIM message, the user-customized context-specific content including information that describes one or more attributes of PIM message participants that is not included in the PIM message, the attributes including one or more of job title, account name, company, address, product name, or service name.

2. The method of claim 1 further comprising providing a plurality of database applications for selection by a requesting user to generate context-specific content.

3. The method of claim 2 wherein receiving user selection of one or more database applications from a requesting user comprises receiving user selection of a subset of the plurality of database applications.

4. The method of claim 1 further comprising receiving, by the database server, PIM application context data from the PIM application, the PIM application context data including a listing of the PIM message participants.

5. The method of claim 4 wherein generating using the user-selected database applications user-customized context-specific content comprises applying the user-selected database applications to the listing of the PIM message participants to generate the user-customized context-specific content.

6. The method of claim 1 further comprising formatting the user-customized context-specific content in manner consistent for display in the PIM application user interface.

7. The method of claim 6 wherein formatting the user-customized context-specific content comprises generating HTML content for display in the PIM application user interface.

8. A computer system comprising:
one or more processors; and
a database system implemented by the one or more processors, the database system configured by programming instructions, executable on the computer system, to cause the one or more processors to:
receive user selection of one or more database applications from a requesting user to generate context-specific content customized by the requesting user for display in a PIM application user interface;
generate using the user-selected database applications user-customized context-specific content; and
transmit to the PIM application the user-customized context-specific content for display in the PIM application user interface along with a PIM message, the user-customized context-specific content including information that describes one or more attributes of PIM message participants that is not included in the PIM message, the attributes including one or more of job title, account name, company, address, product name, or service name.

9. The computer system of claim 8 further comprising programming instructions, executable on the computer system, to cause the one or more processors to provide a plurality of database applications for selection by a requesting user to generate context-specific content.

10. The computer system of claim 9 wherein the programming instructions, executable on the computer system, to cause the one or more processors to receive user selection of one or more database applications from a requesting user comprise programming instructions, executable on the computer system, to cause the one or more processors to receive user selection of a subset of the plurality of database applications.

11. The computer system of claim 8 further comprising programming instructions, executable on the computer system, to cause the one or more processors to receive PIM application context data from the PIM application, the PIM application context data including a listing of the PIM message participants.

12. The computer system of claim 11 wherein the programming instructions, executable on the computer system, to cause the one or more processors to generate using the user-selected database applications user-customized context-specific content comprise programming instructions, executable on the computer system, to cause the one or more processors to apply the user-selected database applications to the listing of the PIM message participants to generate the user-customized context-specific content.

13. The computer system of claim 8 further comprising programming instructions, executable on the computer system, to cause the one or more processors to format the user-customized context-specific content in manner consistent for display in the PIM application user interface.

14. The computer system of claim 13 wherein the programming instructions, executable on the computer system, to cause the one or more processors to format the user-customized context-specific content comprise programming instructions, executable on the computer system, to cause the one or more processors to generate HTML content for display in the PIM application user interface.

15. A non-transitory computer readable storage medium embodying programming instruction for performing a method, the method comprising:
receiving, by a database server, user selection of one or more database applications from a requesting user to generate context-specific content customized by the requesting user for display in a PIM application user interface;
generating, using the user-selected database applications, user-customized context-specific content; and
transmitting to the PIM application, by the database server, the user-customized context-specific content for display in the PIM application user interface along with a PIM message, the user-customized context-specific content including information that describes one or more attributes of PIM message participants that is not included in the PIM message, the attributes including one or more of job title, account name, company, address, product name, or service name.

16. The non-transitory computer readable storage medium of claim 15 wherein the method further comprises providing a plurality of database applications for selection by a requesting user to generate context-specific content.

17. The non-transitory computer readable storage medium of claim 16 wherein receiving user selection of one or more database applications from a requesting user comprises receiving user selection of a subset of the plurality of database applications.

18. The non-transitory computer readable storage medium of claim 15 wherein the method further comprises receiving, by the database server, PIM application context data from the PIM application, the PIM application context data including a listing of the PIM message participants.

19. The non-transitory computer readable storage medium of claim 18 wherein generating using the user-selected database applications user-customized context-specific content comprises applying the user-selected database applications to the listing of the PIM message participants to generate the user-customized context-specific content.

20. The non-transitory computer readable storage medium of claim 15 wherein the method further comprises formatting

Assignees

• Salesforce Com Inc

Inventors

• Gamble Christopher David
• Joly Damien

Classifications

• G06F16/252 Primary

  between a Database Management System and a front-end application · CPC title

• G06F3/0486 Primary

  Drag-and-drop · CPC title