Role assignments in a cloud infrastructure

Patent metadata

Field	Value
Publication number	US-9792338-B2
Application number	US-201313843613-A
Country	US
Kind code	B2
Filing date	Mar 15, 2013
Priority date	Sep 7, 2012
Publication date	Oct 17, 2017
Grant date	Oct 17, 2017

Abstract

Provisioning, managing and tracking of services provided by a cloud infrastructure system are described. A subscription order request from a customer for services provided by the cloud infrastructure system is received. A separation of roles performed by different customer entities in a customer's organization when the customer subscribes to services in the cloud infrastructure system is determined. The roles relate to providing information about different portions of the subscription order by the customer entities. Upon completion of the assigned roles by the relevant customer entities, the subscription order is provisioned to the customer.

First claim

That which is claimed is:

1. A method comprising:
receiving, by a computing infrastructure system, a subscription order for a customer, the subscription order comprising subscription order information identifying a first service subscribed to by the customer from one or more services provided by the computing infrastructure system, the computing infrastructure system comprising one or more computing devices, the first service provided by the computing infrastructure system using memory and processing resources;
identifying, by a computing device from the one or more computing devices, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;
transmitting, by a computing device from the one or more computing devices, a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, transmitting the notification comprising providing a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;
receiving, by a computing device from the one or more computing devices, the additional information from the one or more customer entities, the additional information comprising information related to at least the first portion of the subscription order and the second portion of the subscription order; and
enabling a provisioning, by a computing device from the one or more computing devices, of the memory and processing resources for the first service for the customer upon receiving the additional information from the one or more customer entities.

2. The method of claim 1 wherein the one or more customer entities comprise a buyer, an account administrator, an identity domain administrator, a service administrator, a legal administrator and one or more end-users in the computing infrastructure system.

3. The method of claim 1 further comprising receiving information related to a nomination of the one or more customer entities by at least the first customer entity to provide information about at least the first portion of the subscription order.

4. The method of claim 1 further comprising determining a status of the subscription order prior to transmitting the notification to the one or more customer entities, wherein the status is in an initialized state.

5. The method of claim 4 comprising updating the status of the subscription order to a ready to be provisioned state upon receiving the additional information from the one or more customer entities.

6. The method of claim 1 wherein provisioning the subscription order comprises allocating the memory and processing resources for the first service for the customer.

7. A system comprising:
one or more computing devices configurable to provide one or more services;
a memory configurable to store subscription order information related to a subscription order ordering a first service subscribed to by a customer from one or more services from a set of services, the first service provided by a computing infrastructure system using memory and processing resources; and
wherein a computing device from the one or more computing devices is configurable to:
identify, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;
transmit a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, transmitting the notification comprising providing a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;
receive the additional information from the one or more customer entities, the additional information comprising information related to at least the first portion of the subscription order and the second portion of the subscription order; and
enable a provisioning of the memory and processing resources for the first service for the customer upon receiving the additional information from the one or more customer entities.

8. The system of claim 7 wherein the computing device is further configured to receive information related to a nomination of the one or more customer entities by at least the first customer entity to provide information about at least the first portion of the subscription order.

9. The system of claim 7 wherein the computing device is configured to determine a status of the subscription order prior to the notification to the one or more customer entities, wherein the status is in an initialized state.

10. The system of claim 9 wherein the computing device updates the status of the subscription order to a ready to be provisioned state based on the additional information from the one or more customer entities.

11. The system of claim 9 wherein the computing device enables the provisioning of the subscription order by allocating the memory and processing resources for the first service for the customer.

12. The system of claim 7 wherein the one or more customer entities comprise a buyer, an account administrator, an identity domain administrator, a service administrator, a legal administrator and one or more end-users in the computing infrastructure system.

13. A computer-readable memory storing a plurality of instructions executable by one or more processors, the plurality of instructions comprising:
instructions that cause at least one processor from the one or more processors to receive a subscription order for a customer, the subscription order comprising subscription order information identifying a first service subscribed to by the customer from one or more services, the first service provided by a computing infrastructure system using memory and processing resources;
instructions that cause at least one processor from the one or more processors to identify, from the subscription order information, one or more customer entities for providing additional information related to the subscription order;
instructions that cause at least one processor from the one or more processors to transmit a notification to each of the one or more customer entities requesting information for the subscription order from the customer entity, the instructions that cause the at least one processor from the one or more processors to transmit the notification comprising instructions to provide a role assignment schema to the one or more customer entities via one or more user interfaces provided by the computing infrastructure system, the role assignment schema identifying at least a first customer of the one or more customer entities for providing information related to a first portion of the subscription order and a second customer of the one or more customer entities for providing information related to a second portion of the subscription order;
instructions that cause at least one processor from the one or more processors to re

Assignees

• Oracle Int Corp

Inventors

• Evans Neil
• Arun Gopalan
• Chatterjee Ramkrishna

Classifications

• G06Q10/06315 Primary

  Needs-based resource requirements planning or analysis · CPC title

• H04L47/70

  Admission control; Resource allocation · CPC title

• H04L41/50

  Network service management, e.g. ensuring proper service fulfilment according to agreements · CPC title

• H04L41/5041

  characterised by the time relationship between creation and deployment of a service · CPC title

• G06F17/30283

  Physics · mapped topic