Customizable model for throttling and prioritizing orders in a cloud environment

Patent metadata

Field	Value
Publication number	US-9253113-B2
Application number	US-201313909795-A
Country	US
Kind code	B2
Filing date	Jun 4, 2013
Priority date	Sep 7, 2012
Publication date	Feb 2, 2016
Grant date	Feb 2, 2016

Abstract

A method for controlling the provisioning of a service associated with a customer order is disclosed. The method may comprise receiving, by a cloud infrastructure system, an order for a service from a plurality of service provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. Additionally, the method may comprise determining, by a computing device from the one or more computing devices, based upon a set of rules and system-related information, whether the order is to be forwarded for provisioning one or more resources for enabling the order. Then, based upon the determining, the method may forward the order for provisioning of the one or more resources or not forwarding the order for provisioning.

First claim

What is claimed is:

1. A method comprising:
storing, by a computer resource infrastructure system, order information about an order for a service from a plurality of services provided by the computer resource infrastructure system, the computer resource infrastructure system comprising one or more computing devices;
determining, by a computing device from the one or more computing devices, based upon an order processing rule and system-related information, whether a resource capacity of the computer infrastructure system meets a threshold resource capacity, wherein the order processing rule includes the threshold resource capacity, and wherein the system-related information indicates the resource capacity;
upon determining that the resource capacity does not meet the threshold resource capacity, sending a request to provision one or more resources to enable the service for the order;
upon determining that the resource capacity meets the threshold resource capacity:
delaying the request from being sent, wherein delaying the request includes storing the order information within a queue for future order processing, and wherein the queue stores order information about one or more orders that are delayed;
detecting an updated resource capacity of the computer resource infrastructure system after delaying the request, wherein the updated resource capacity corresponds to a change in the resource capacity;
removing the order information from the queue based on determining that the updated resource capacity does not meet the threshold resource capacity; and
upon removing the order information form the queue, sending the request to provision the one or more resources to enable the service for the order.

2. The method of claim 1 , wherein the order processing rule includes a service-specific threshold limit for available resources specific to a type of service and wherein determining whether the resource capacity meets the threshold resource capacity includes determining whether the resource capacity meets the service-specific threshold limit.

3. The method of claim 2 , further comprising:
determining that the order is for a preferred customer according to a customer priority list; and
upon determining that the resource capacity meets the threshold resource capacity, determining whether to delay the request based on the customer priority list.

4. The method of claim 1 , wherein the determining comprises:
determining that the order should be marked as failed and resubmitted; and
preventing the request from being sent to provision the one or more resources to enable the service for the order.

5. The method of claim 1 , wherein the determining comprises:
determining that the order should be sent to workflow for a manual approval by the administrator; and
delaying the request from being sent to provision the one or more resources to enable the service for the order until the order is manually approved by an administrator.

6. The method of claim 1 , further comprising:
sending a notification to increase available resources in the computer resource infrastructure system based on determining that the resource capacity meets the threshold resource capacity.

7. The method of claim 1 , wherein the order processing rule is based on a timestamp associated with the order.

8. The method of claim 1 , wherein the set of rules further include rules based on an order processing mode, and wherein the order processing mode includes: open plus optional invitation; manual approval; invitation only; or invitation plus manual approval.

9. The method of claim 1 , wherein the system-related information includes: usage statistics for each service of the plurality of services, an amount of storage used for each service, an amount of data transferred for each service, a number of users, an amount of system up time, or an amount of system down time.

10. A system comprising:
one or more computing devices configurable to offer a set of services;
memory configurable to store an order for a service from the set of services provided by the computer resource infrastructure system; and
wherein a computing device from the one or more computing devices is configured to:
determine based upon an order processing rule and system-related information, whether a resource capacity of the computer resource infrastructure system meets a threshold resource capacity, wherein the order processing rule includes the threshold resource capacity, and wherein the system-related information indicates the resource capacity;
upon determining that the resource capacity does not meet the threshold resource capacity, send a request to provision one or more resources to enable the service for the order;
upon determining that the resource capacity meets the threshold resource capacity:
delay the request from being sent, wherein delaying the request includes storing the order information within a queue for future order processing, and wherein the queue stores order information about one or more orders that are delayed;
detect an updated resource capacity of the computer resource infrastructure system after delaying the request, wherein the updated resource capacity corresponds to a change in the resource capacity;
remove the order information from the queue based on determining that the updated resource capacity does not meet the threshold resource capacity; and
upon removing the order information form the queue, send the request to provision the one or more resources to enable the service for the order.

11. The system of claim 10 , wherein the order processing rule includes a service-specific threshold limit for available resources specific to a type of service and wherein determining whether the resource capacity meets the threshold resource capacity includes determining whether the resource capacity meets the service-specific threshold limit.

12. The system of claim 11 , wherein the computing device is further configured to:
determine that the order is for a preferred customer according to a customer priority list; and
upon determining that the resource capacity meets the threshold resource capacity, determine whether to delay the request based on the customer priority list.

13. The system of claim 10 , wherein the computing device is further configured to:
determine that the order should be marked as failed and resubmitted; and
prevent the request from being sent to provision the one or more resources to enable the service for the order.

14. The system of claim 10 , wherein the computing device is further configured to:
determine that the order should be sent to workflow for a manual approval by the administrator; and
delay the request from being sent to provision the one or more resources to enable the service for the order until the order is manually approved by an administrator.

15. The system of claim 10 , wherein the computing device is further configured to:
send a notification to increase available resources based on determining that the resource capacity meets the threshold resource capacity.

16. The system of claim 10 , wherein the order processing rule is based on a timestamp associated with the order.

17. The system of claim 10 , wherein the set of rules further include rules based on an order processing mode, and wherein the order processing mode includes: open plus optional invitation; manual approval; invitation only; or invitation plus manual approval.

18. The system of claim 10 , wherein the system-related information includes: usage statistics for each service of t

Assignees

• Oracle Int Corp

Inventors

• Vasudevan Ramesh
• Prathipati Anjani Kalyan
• Seetharam Pradeep
• Arun Gopalan

Classifications

• H04L47/83

  based on usage prediction · CPC title

• H04L47/70 Primary

  Admission control; Resource allocation · CPC title

• H04L41/5054 Primary

  Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components · CPC title