Intelligent speech-enabled scripting
US-12088760-B2 · Sep 10, 2024 · US
Parking and routing network calls and sessions
US9112976B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9112976-B2 |
| Application number | US-11964608-A |
| Country | US |
| Kind code | B2 |
| Filing date | May 13, 2008 |
| Priority date | May 13, 2008 |
| Publication date | Aug 18, 2015 |
| Grant date | Aug 18, 2015 |
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- Title
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- Abstract
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Abstract
Official abstract text for this publication.
A device may process a call, receive a request to forward the call at a call extension point, obtain information about parked calls from a queue that stores information associated with the parked calls, determine whether the call may be parked or forwarded to a terminating device based on the information, park the call at the call extension point when it is determined that the call may not be forwarded, and forward the call to the terminating device when it is determined that the call may be forwarded.
First claim
Opening claim text (preview).
What is claimed is: 1. A method performed by one or more devices, the method comprising: processing a call; receiving, at a call extension point, a request to extend the call to a terminating device corresponding to a multiple termination set; obtaining first parameter information indicating that each terminating device of the multiple termination set is handling other calls, and that a queue associated with the multiple termination set is accepting queue elements correspondin…
Assignees
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Classifications
- H04M3/523Primary
Electricity · mapped topic
Electricity · mapped topic
Electricity · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US9112976B2 cover?
- A device may process a call, receive a request to forward the call at a call extension point, obtain information about parked calls from a queue that stores information associated with the parked calls, determine whether the call may be parked or forwarded to a terminating device based on the information, park the call at the call extension point when it is determined that the call may not be f…
- Who is the assignee on this patent?
- Phelps David E, Allen Curtis E, Taylor Frances D E, and 1 more
- What technology area does this patent fall under?
- Primary CPC classification H04M3/523. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Aug 18 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).