Autonomous Information Technology Diagnostic Checks

Patent metadata

Field	Value
Publication number	US-2018293147-A1
Application number	US-201715481035-A
Country	US
Kind code	A1
Filing date	Apr 6, 2017
Priority date	Apr 6, 2017
Publication date	Oct 11, 2018
Grant date	—

Abstract

A rules-based engine uses artificial intelligence to perform an automated diagnostic check of a computer chassis. The rules-based engine consults a dynamically-changing dependency map to determine what diagnostic data is retrieved. The rules-based engine also monitors a database of events to determine when the diagnostic data is retrieved. A baseboard management controller may then execute a diagnostic algorithm that conducts the automated diagnostic check according to the dependency map and the database of events. Exemplary embodiments thus offer a machine learning, artificial intelligence scheme for autonomously performed diagnostic testing of processor, memory, software, and networking functions.

First claim

What is claimed is:

1 . A method for conducting a diagnostic check associated with a computer chassis, comprising:
generating, by a baseboard management controller, using rule-based artificial intelligence, an event specifying when to conduct the diagnostic check; generating, by the baseboard management controller, using the rule-based artificial intelligence, a dependency map specifying diagnostic data that is electronically associated with the event; triggering, by the baseboard management controller, the diagnostic check based on the event generated using the rule-based artificial intelligence; retrieving, by the baseboard management controller, the diagnostic data that is electronically associated with the event; and executing, by the baseboard management controller, the diagnostic check of an internal component operating within the computer chassis, the internal component specified by the event, the internal component diagnostically checked according to the diagnostic data.

2 . The method of claim 1 , further comprising generating a diagnostic result of the diagnostic check.

3 . The method of claim 2 , further comprising logging the diagnostic result of the diagnostic check.

4 . The method of claim 2 , further comprising generating a notification of the diagnostic result of the diagnostic check.

5 . The method of claim 1 , further comprising identifying the diagnostic check in response to the event generated using the rule-based artificial intelligence.

6 . The method of claim 1 , further comprising querying the dependency map for the event generated using the rule-based artificial intelligence.

7 . The method of claim 6 , further comprising identifying the diagnostic data specified by the dependency map that is electronically associated with the event.

8 . An information handling system, comprising:
a baseboard management controller; and a memory device accessible to the baseboard management controller, the memory device storing instructions, the instructions when executed causing the baseboard management controller to perform operations, the operations including:
generating, using rule-based artificial intelligence, an event specifying when to conduct a diagnostic check;
generating, using the rule-based artificial intelligence, a dependency map specifying diagnostic data that is electronically associated with the event;
triggering the diagnostic check based on the event generated using the rule-based artificial intelligence;
retrieving the diagnostic data that is electronically associated with the event; and
executing the diagnostic check of an internal component operating within a computer chassis housing the baseboard management controller, the internal component specified by the event, the internal component diagnostically checked according to the diagnostic data.

9 . The system of claim 8 , wherein the operations further comprise generating a diagnostic result of the diagnostic check.

10 . The system of claim 9 , wherein the operations further comprise logging the diagnostic result of the diagnostic check.

11 . The system of claim 9 , wherein the operations further comprise generating a notification of the diagnostic result of the diagnostic check.

12 . The system of claim 8 , wherein the operations further comprise identifying the diagnostic check in response to the event generated using the rule-based artificial intelligence.

13 . The system of claim 8 , wherein the operations further comprise querying the dependency map for the event generated using the rule-based artificial intelligence.

14 . The system of claim 8 , wherein the operations further comprise identifying the diagnostic data 226 specified by the dependency map that is electronically associated with the event.

15 . A memory device storing instructions that when executed cause a baseboard management controller to perform operations, the operations comprising:
generating, using rule-based artificial intelligence, an event associated with a diagnostic check of an internal component operating within a computer chassis; generating, using the rule-based artificial intelligence, a dependency map specifying diagnostic data that is electronically associated with the event; triggering the event generated using the rule-based artificial intelligence; querying the dependency map in response to the triggering of the event, the dependency map electronically associating events to the diagnostic data and to diagnostic checks; retrieving the diagnostic data from the dependency map that is electronically associated with the event; identifying the diagnostic check of the diagnostic checks in the dependency map that is electronically associated with the event; and executing the diagnostic check of the internal component operating within the computer chassis according to the diagnostic data.

16 . The memory device of claim 15 , wherein the operations further comprise generating a diagnostic result of the diagnostic check.

17 . The memory device of claim 16 , wherein the operations further comprise logging the diagnostic result of the diagnostic check.

18 . The memory device of claim 16 , wherein the operations further comprise generating a notification of the diagnostic result of the diagnostic check.

19 . The memory device of claim 15 , wherein the operations further comprise determining a date and time at which the event triggers.

20 . The memory device of claim 15 , wherein the operations further comprise diagnostically testing a software application executed by the internal component operating within the computer chassis.

Assignees

• Dell Products Lp

Inventors

• Bikumala Sathish
• Machado Carlos Lourenco

Classifications

• G06F11/3476 Primary

  Data logging (G06F11/14, G06F11/2205 take precedence) · CPC title

• G06N99/005

  Physics · mapped topic

• G06F17/30979

  Physics · mapped topic

• G06N5/045

  Explanation of inference; Explainable artificial intelligence [XAI]; Interpretable artificial intelligence · CPC title

• G06F11/3452

  Performance evaluation by statistical analysis · CPC title