Automated feedback determination from attendees for events

Patent metadata

Field	Value
Publication number	US-2018260825-A1
Application number	US-201715452219-A
Country	US
Kind code	A1
Filing date	Mar 7, 2017
Priority date	Mar 7, 2017
Publication date	Sep 13, 2018
Grant date	—

Abstract

Obtaining feedback for an event can include receiving, using a processor, sensor data for a plurality of attendees of the event, determining, using the processor, sentiments, of the attendees, for the event from the sensor data, validating, using the processor, the sentiments of the attendees based upon a comparison of the sensor data with historical data for the plurality of attendees, and outputting, using the processor, the validated sentiments.

First claim

What is claimed is:

1 . A method of obtaining feedback for an event, comprising:
receiving, using a processor, sensor data for a plurality of attendees of the event; determining, using the processor, sentiments, of the attendees, for the event from the sensor data; validating, using the processor, the sentiments of the attendees based upon a comparison of the sensor data with historical data for the plurality of attendees; and outputting, using the processor, the validated sentiments.

2 . The method of claim 1 , wherein a selected sentiment of a first attendee is validated based upon a comparison of sensor data for the first attendee for a period of time with sensor data for a second attendee for the period of time.

3 . The method of claim 1 , wherein a selected sentiment of a first attendee is validated based upon social networking data for the first attendee.

4 . The method of claim 1 , wherein the sensor data and the historical data include biometric data for at least one attendee.

5 . The method of claim 4 , wherein the biometric data includes facial features for the at least one attendee determined from video sensor data.

6 . The method of claim 4 , wherein the biometric data includes voice features for the at least one attendee determined from audio sensor data.

7 . The method of claim 4 , wherein the biometric data includes heart rate data for the at least one attendee.

8 . The method of claim 1 , wherein the sensor data is collected for a period of time immediately following the event.

9 . The method of claim 1 , further comprising:
determining a sentiment for a selected attendee of the event based upon biometric data determined for a period of time during which the selected attendee is silent.

10 . A system for obtaining feedback for an event, comprising:
a memory configured to store instructions; and a processor coupled to the memory, wherein in response to executing the instructions, the processor is configured to initiate operations including: receiving sensor data for a plurality of attendees of the event; determining sentiments, of the attendees, for the event from the sensor data; validating the sentiments of the attendees based upon a comparison of the sensor data with historical data for the plurality of attendees; and outputting the validated sentiments.

11 . The system of claim 10 , wherein a selected sentiment of a first attendee is validated based upon a comparison of sensor data for the first attendee for a period of time with sensor data for a second attendee for the period of time.

12 . The system of claim 10 , wherein a selected sentiment of a first attendee is validated based upon social networking data for the first attendee.

13 . The system of claim 10 , wherein the sensor data and the historical data include biometric data.

14 . The system of claim 13 , wherein the biometric data includes facial features for at least one attendee determined from video sensor data.

15 . The system of claim 13 , wherein the biometric data includes voice features for at least one attendee determined from audio sensor data.

16 . The system of claim 13 , wherein the biometric data includes heart rate data for at least one attendee.

17 . The system of claim 10 , wherein the sensor data is collected for a period of time immediately following the event.

18 . The system of claim 10 , wherein the processor is configured to initiate operations further comprising:
determining a sentiment for a selected attendee of the event based upon biometric data determined for a time period during which the selected attendee is silent.

19 . A computer program product for obtaining feedback for an event, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to initiate operations comprising:
receiving, using the processor, sensor data for a plurality of attendees of the event; determining, using the processor, sentiments, of the attendees, for the event from the sensor data; validating, using the processor, the sentiments of the attendees based upon a comparison of the sensor data with historical data for the plurality of attendees; and outputting, using the processor, the validated sentiments.

20 . The computer program product of claim 19 , wherein the sensor data and the historical data include biometric data.

Assignees

• IBM

Inventors

• Rashid Sheraz
• Raza Omar Z
• Silva Asima

Classifications

• G06Q30/0201 Primary

  Market modelling; Market analysis; Collecting market data · CPC title

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• G06Q50/01

  Physics · mapped topic