Systems and methods for categorizing exceptions and logs
US-2015095338-A1 · Apr 2, 2015 · US
US2017147442A1 · US · A1
| Field | Value |
|---|---|
| Publication number | US-2017147442-A1 |
| Application number | US-201615200269-A |
| Country | US |
| Kind code | A1 |
| Filing date | Jul 1, 2016 |
| Priority date | Jun 26, 2015 |
| Publication date | May 25, 2017 |
| Grant date | — |
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An apparatus, computer program product and method of automatic assignment of a dump by calculating a stack similarity score between an unassigned dump and each of assigned dumps and determining all the assigned dumps having the stack similarity score greater than a stack similarity score threshold as related assigned dumps; calculating a score of other features of each related assigned dumps in response to the determination of the related assigned dump, wherein the other features includes at least one of a recency, a state, a release number, a version number and a duplication value associated with a dump; calculating a total similarity score according to the stack similarity score and the score of the other features and automatically assigning the unassigned dumps based on the total similarity score; and assigning the dump rapidly and accurately by calculating the stack similarity and the score of the other features of the dumps.
Opening claim text (preview).
What is claimed is: 1 . A method of automatic assignment of a dump, the method comprising: computing a stack similarity score between an unassigned dump and each assigned dumps, and determining all assigned dumps having the stack similarity score greater than a stack similarity score threshold as related assigned dumps; in response to the determination of the related assigned dumps, computing a score of other features of each dump in the related assigned dumps, the other features comprising at least one of a recency, a state, a release number, a version number and a duplication value associated with the dump; calculating a total similarity score according to the stack similarity score and the score of the other features; and assigning the unassigned dump based on the total similarity score. 2 . The method according to claim 1 , further comprising: acquiring information related to a stack from the dump, and acquiring information related to the other features from the dump, a system log or a system database. 3 . The method according to claim 1 , wherein computing a stack similarity score between an unassigned dump and each of the assigned dumps comprises at least one of: selecting a single stack directly resulting in dumping to calculate the stack similarity score; OR selecting a plurality of stacks in the dump to calculate the stack similarity score. 4 . The method according to claim 3 , further comprises: computing the stack similarity score between the unassigned dump and each of the assigned dumps by comparing lines in the stack from top to bottom line by line. 5 . The method according to claim 1 , wherein computing a score of other features in each dump in the related assigned dump comprises: computing a score of each dump in the other features respectively, and computing the score of the other features according to a weight of each dump in the other features. 6 . The method according to claim 5 , wherein calculating a score of each in the other features respectively comprises: calculating a recency score of the dump by comparing timestamp information of the dump; calculating a state score of the dump by determining a current state of the assigned dump; calculating a release score of the dump by comparing release number information of the dump; calculating a version score of the dump by comparing version number information of the dump; and calculating a duplication value score of the dump by determining a number of copies of the assigned dump. 7 . The method according to claim 6 , wherein calculating at least one of the recency score by comparing the timestamp information, the release score by comparing the release number information or the version score the version number information of the dump comprises: sorting all the dumps according to at least one of the timestamp information, the release number information or the version number information, and calculating at least one of the recency score, the release score or the version score according to a sorting interval between the dumps. 8 . The method according to claim 6 , wherein calculating a state score of the dump by determining a current state of an assigned dump comprises: calculating the state score of a dump according to an order of the current state of the dump in all the states. 9 . The method according to claim 6 , wherein calculating the duplication value score of the dump by determining the copy number of the assigned dump comprises: calculating the duplication value score of a dump according to an accumulated number of copies of a particular assigned dump in all the assigned dumps. 10 . The method according to claim 1 , wherein assigning the unassigned dump based on the total similarity score comprises: selecting assignment areas of related assigned dumps having a top K total similarity scores as candidate assignment areas, and performing statistics on the assignment areas of the related assigned dumps having the top K total similarity scores, and selecting an assignment area having a highest statistical result as a final assignment area, wherein K≧3. 11 . An apparatus of automatic assignment of a dump, the apparatus configured for: computing a stack similarity score between an unassigned dump and each assigned dumps, and determining all assigned dumps having the stack similarity score greater than a stack similarity score threshold as related assigned dumps; in response to the determination of the related assigned dumps, computing a score of other features of each dump in the related assigned dumps, the other features comprising at least one of a recency, a state, a release number, a version number and a duplication value associated with the dump; calculating a total similarity score according to the stack similarity score and the score of the other features; and assigning the unassigned dump based on the total similarity score. 12 . The apparatus according to claim 11 , further configured for: acquiring information related to a stack from the dump, and acquiring information related to the other features from the dump, a system log or a system database. 13 . The apparatus according to claim 11 , wherein computing a stack similarity score between an unassigned dump and each of the assigned dumps comprises at least one of: selecting a single stack directly resulting in dumping to calculate the stack similarity score; OR selecting a plurality of stacks in the dump to calculate the stack similarity score. 14 . The method according to claim 13 , further configured for: computing the stack similarity score between the unassigned dump and each of the assigned dumps by comparing lines in the stack from top to bottom line by line. 15 . The method according to claim 11 , wherein computing a score of other features in each dump in the related assigned dump comprises: computing a score of each dump in the other features respectively, and computing the score of the other features according to a weight of each dump in the other features. 16 . The apparatus according to claim 15 , wherein calculating a score of each in the other features respectively comprises: calculating a recency score of the dump by comparing timestamp information of the dump; calculating a state score of the dump by determining a current state of the assigned dump; calculating a release score of the dump by comparing release number information of the dump; calculating a version score of the dump by comparing version number information of the dump; and calculating a duplication value score of the dump by determining a number of copies of the assigned dump. 17 . The apparatus according to claim 16 , wherein calculating at least one of the recency score by comparing the timestamp information, the release score by comparing the release number information or the version score the version number information of the dump comprises: sorting all the dumps according to at least one of the timestamp information, the release number information or the version number information, and calculating at least one of the recency score, the release score or the version score according to a sorting interval between the dumps. 18 . The apparatus according to claim 16 , wherein calculating a state score of the dump by determining a current state of an assigned dump comprises: calculating the state score of a dump according to an order of the current state of the dump in all the states. 19 . The apparatus according to claim 16 , wherei
Dumping, i.e. gathering error/state information after a fault for later diagnosis · CPC title
by selection of backup contents · CPC title
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Using snapshots, i.e. a logical point-in-time copy of the data · CPC title
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