Call processing system for modifying inmate communication limits

Patent metadata

Field	Value
Publication number	US-12375612-B2
Application number	US-202318222231-A
Country	US
Kind code	B2
Filing date	Jul 14, 2023
Priority date	Jun 30, 2017
Publication date	Jul 29, 2025
Grant date	Jul 29, 2025

Abstract

A system for customizing time limits for inmate communications in a correctional facility is disclosed. The system includes a profile subsystem that stores an inmate profile of the inmate and a communication processing subsystem comprising one or more processors configured to receive data of an inmate communication of an inmate, identify a type of communication device of the inmate and a call recipient of the inmate communication based on the data of the inmate communication, retrieve the inmate profile of the inmate form the profile subsystem, identify a plurality of behaviors of the inmate based on the inmate profile, determine a time limit based on at least one of the type of communication device, the call recipient of the inmate communication, and the plurality of behaviors of the inmate, and assign the time limit to the inmate communication of the inmate.

First claim

What is claimed is:

1. A system for customizing time limit for an inmate communication in a correctional facility, the system comprising:
a profile subsystem to store an inmate profile; and
one or more processors configured to:
receive data of an inmate communication, corresponding to an inmate;
identify a call recipient of the inmate communication based on the data of the inmate communication;
retrieve the inmate profile from the profile subsystem;
determine a time limit for the inmate communication based on a plurality of behavior of the inmate;
assign the determined time limit to the inmate communication; and
provide an option to the inmate to suspend the inmate communication or extend the inmate communication based on the inmate profile.

2. The system of claim 1 , wherein the system is configured to determine if the inmate is approved for a specific time extension.

3. The system of claim 1 , wherein the processor is configured to identify a time limit allotted for the inmate communication with an approved contact, wherein a list of approved contacts for each inmate is stored in the profile subsystem.

4. The system of claim 1 , wherein the processor is further configured to:
identify a type of communication device of the inmate; and
determine the time limit for the inmate communication based on the type of communication device of the inmate.

5. The system of claim 1 , further comprising a user interface configured to display:
an alert comprising the time limit for the inmate communication;
a length of time remaining on the inmate communication; and
options for extending the time limit for the inmate communication.

6. The system of claim 5 , wherein the user interface is further configured to display at least one of:
an option to automatically extend the time of the communication by a predetermined amount; and
an option to choose an amount of time by which to extend the inmate communication.

7. The system of claim 4 , wherein the user interface is further configured to display to a user an option to suspend the inmate communication after a specified length of time.

8. A method for customizing time limit for an inmate communication in a correctional facility, the method comprising:
transmitting communication data of an inmate from a first communication device of an inmate to a second communication device of a call recipient;
storing an inmate profile of the inmate in a communication database;
identifying, by one or more processors, a time limit for the inmate communication of the inmate based on the inmate profile;
transmitting an alert to the first communication device, the alert comprising a remaining length of time in the inmate communication;
receiving, from the first communication device, a request to extend the time limit for the inmate communication in response to the alert; and
extending the time limit for the inmate communication by a predetermined length of time in response to the request.

9. The method of claim 8 , further comprising identifying, from the communication database, a list of approved contacts for the inmate.

10. The method of claim 9 , further comprising matching a call recipient of the inmate communication with a contact from the list of approved contacts.

11. The method of claim 8 , further comprising:
identifying an assigned predetermined time limit for the call recipient; and
applying the assigned predetermined time limit to the inmate communication of the inmate with the call recipient.

12. The method of claim 8 , further comprising computing the time limit for the inmate communication using Bayesian statistics, algorithms, machine learning algorithms, and deep learning algorithms.

13. The method of claim 8 , further comprising utilizing behavioral history and behavior rating of an inmate to determine and assign the time limit to inmate communications.

14. The method of claim 9 , further comprising identifying a time limit allotted for the inmate communications with an approved contact, wherein the list of approved contacts for the inmate is stored in the communication database.

15. The method of claim 8 , further comprising determining if the inmate is approved for extending the time limit for the inmate communication.

16. The method of claim 8 , further comprising providing an option to the inmate to suspend the inmate communication after a specified length of time.

17. A communication processing server for inmate communications in a correctional facility, the communication server comprising:
a database configured to store an inmate profile of an inmate, the inmate profile comprising a plurality of behaviors of the inmate;
a network interface device configured to communicate with the database and a first communication device; and
at least one processor configured to:
identify a time limit for an inmate communication of the inmate based on a call recipient of the inmate communication and the plurality of behaviors of the inmate retrieved from the inmate profile;
apply the time limit to the inmate communication of the inmate;
determine if the inmate is approved for a call extension based on a call recipient of the inmate communication and the plurality of behaviors of the inmate retrieved from the inmate profile;
extend the time limit of the inmate communication by a predetermined length of time; and
suspend the inmate communication after a duration of the inmate communication has reached an extended time limit.

18. The communication processing server of claim 17 , wherein to identify the time limit for the inmate communication of the inmate, the at least one processor is configured to:
identify a list of approved contacts for the inmate stored within the database; and
match the call recipient of the inmate communication with an entry in the list of approved contacts.

19. The communication processing server of claim 18 , wherein the at least one processor is further configured to identify a time limit permitted for the call recipient based on the entry in the list of approved contacts.

20. The communication processing server of claim 17 , wherein the at least one processor is further configured to provide the inmate an option to suspend the inmate communication after a specified length of time.

Assignees

• Global Telstarlink Corp

Inventors

• Hodge Stephen Lee

Classifications

• H04M15/883

  linked escalation limits, i.e. establish, first or second limit · CPC title

• H04M15/882

  for continuing the call beyond the limit using an alternative, e.g. alternative account · CPC title

• H04M15/88

  Provision for limiting connection, or expenditure · CPC title

• H04M15/853

  Calculate maximum communication time or volume · CPC title

• H04M15/852

  Low balance or limit reached · CPC title