System and method for activating a beacon-based service location application

Patent metadata

Field	Value
Publication number	US-12333510-B2
Application number	US-202318530545-A
Country	US
Kind code	B2
Filing date	Dec 6, 2023
Priority date	Jun 17, 2021
Publication date	Jun 17, 2025
Grant date	Jun 17, 2025

Abstract

An automated method is provided for enabling and implementing a beacon-based service location application in a user device having a beacon monitoring application. A service location facilitation server establishes service need criteria for a user of the user device and estimates a service need state for the user. The service need state includes information indicative of a relative need for a desired service. The service location facilitation server then determines whether the service need state meets the service need criteria, and, if so, transmits an instruction to the user device to transition the beacon monitoring application from an inactive state to an active monitoring state.

First claim

What is claimed is:

1. An automated method of enabling and implementing a beacon-based service location application in a user device having a beacon monitoring application, the method comprising:
responsive to a determination that a service need state of a user of the user device meets a service need criteria of the user device for a desired service provided by an automated service machine (ASM), transmitting, by a service location facilitation server, an instruction to the user device to transition the beacon monitoring application from an inactive state to an active monitoring state;
receiving, by the service location facilitation server from the user device, a beacon notification message including beacon identification information associated with a beacon transmission received by the user device from a transmitting beacon associated with the ASM in response to changing to the active monitoring state; and
responsive only to a determination that the transmitting beacon is associated with an authorized service location for the ASM, transmitting, by a service location facilitation server, a push notification to the user device, the push notification including identification of the desired service and the service location.

2. The automated method of claim 1 , further comprising entering, by the service location facilitation server, some or all of information indicative of a relative need for the desired service into a machine learning model configured for calculating an estimate for a need level for the desired service.

3. The automated method of claim 2 , wherein the machine learning model is constructed using historical data for previous uses of the desired service by the user and contemporaneous service need states for the user.

4. The automated method of claim 1 , further comprising determining, by the service location facilitation server, whether the service need state of the user meets the service need criteria of the user device.

5. The automated method of claim 1 , further comprising determining, by the service location facilitation server, whether the transmitting beacon is associated with the service location that meets the needed service criteria.

6. The automated method of claim 5 , wherein the action of determining whether the transmitting beacon is associated with the service location that meets the needed service criteria comprises:
determining whether the transmitting beacon is associated with an authorized service location.

7. The automated method of claim 5 , wherein the action of determining whether the transmitting beacon is associated with the service location that meets the needed service criteria comprises:
transmitting, by the service location facilitation server to a service provider server associated with the authorized service location, a service status request including at least one of the set consisting of the beacon identification information and identification of the authorized service location.

8. The automated method of claim 7 , wherein the action of determining whether the transmitting beacon is associated with the service location that meets the needed service criteria comprises:
receiving a status request response including status information for the authorized service location, the status information including information on current services available at the authorized service location; and
comparing the status information to at least a portion of the needed service criteria.

9. The automated method of claim 1 , further comprising:
estimating, by the service location facilitation server, a service need state for the user, the service need state comprising information indicative of a relative need for a desired service; and
wherein the action of estimating the service need state comprises:
entering some or all of the information indicative of a relative need for a desired service into a machine learning model configured for calculating an estimate for a need level for the desired service,
wherein the machine learning model is constructed using historical data for previous uses of the desired service by the user and contemporaneous service need states for the user.

10. The automated method of claim 1 , wherein the desired service is or includes automated receiving of cash for deposit into an account of the user and the service need state comprises information associated with cash holdings of the user.

11. An automated processing system for enabling and implementing a beacon-based service location application in a user device having a beacon monitoring application, the system comprising a service location facilitation server, and the service location facilitation server configured to:
responsive to a determination that a service need state of a user of the user device meets a service need criteria of the user device for a desired service provided by an automated service machine (ASM), transmit an instruction to the user device to transition the beacon monitoring application from an inactive state to an active monitoring state;
receive, from the user device, a beacon notification message including beacon identification information associated with a beacon transmission received by the user device from a transmitting beacon associated with the ASM in response to changing to the active monitoring state; and
responsive only to a determination that the transmitting beacon is associated with an authorized service location for the ASM, transmit, by a service location facilitation server, a push notification to the user device, the push notification including identification of the desired service and the service location.

12. The automated processing system of claim 11 , wherein the service location facilitation server is further configured to:
estimate a likely amount of cash held by the user, and
compare the likely amount of cash held to a cash deposit threshold included in the service need criteria.

13. The automated processing system of claim 11 , wherein the service location facilitation server is further configured to:
receive a cash deposit notification from at least one of the set consisting of the user device and a service provider server, the cash deposit notification including a cash amount deposited by the user;
add cash transaction information to the historical data for the user, the cash transaction information including the cash amount deposited and the service need state; and
update the machine learning model.

14. The automated processing system of claim 11 , wherein the service need state includes information from the user including at least one of the set consisting of a current amount of cash held by the user and information on expected future influxes of cash.

15. The automated processing system of claim 11 , wherein the service location facilitation server is further configured to:
transmit to a service provider server associated with the authorized service location, a service status request including at least one of the set consisting of the beacon identification information and identification of the authorized service location,
receive from the service provider server a status request response including status information for the authorized service location, the status information including information on current services available at the authorized service location, and
compare the status information to the service need state.

16. The automated processing system of claim 11 , wherein the service location facilitation server is further configured to:
select a service need state for an account holder based on a machine learning

Assignees

• Capital One Services Llc

Inventors

• Grossman Andrew
• Collins Rachel
• Abbott Edward
• Phillips Jeremy

Classifications

• H04W4/029

  Location-based management or tracking services · CPC title

• G06Q20/1085

  involving automatic teller machines [ATMs] · CPC title

• G07F9/002

  Vending machines being part of a centrally controlled network of vending machines · CPC title

• G07F9/001

  Interfacing with vending machines using mobile or wearable devices · CPC title

• G07F19/20

  Automatic teller machines [ATMs] · CPC title