Location-based responses to telephone requests

Patent metadata

Field	Value
Publication number	US-11854543-B2
Application number	US-202117304122-A
Country	US
Kind code	B2
Filing date	Jun 15, 2021
Priority date	Apr 2, 2007
Publication date	Dec 26, 2023
Grant date	Dec 26, 2023

Abstract

A method for receiving processed information at a remote device is described. The method includes transmitting from the remote device a verbal request to a first information provider and receiving a digital message from the first information provider in response to the transmitted verbal request. The digital message includes a symbolic representation indicator associated with a symbolic representation of the verbal request and data used to control an application. The method also includes transmitting, using the application, the symbolic representation indicator to a second information provider for generating results to be displayed on the remote device.

First claim

What is claimed is:

1. A method comprising:
recording, by a computing device associated with a user, audio data associated with a verbal request spoken by the user, the verbal request indicating a particular application to be launched on the computing device;
launching the particular application on the computing device;
receiving, at the computing device, from a remote service, a response to the verbal request, the response generated by the remote service by processing a symbolic representation of content of the verbal request; and
presenting, by the computing device, the response to the verbal request through an interface of the computing device as an output of the launched particular application.

2. The method of claim 1 , wherein the symbolic representation of content of the verbal request comprises a textual representation of the verbal request.

3. The method of claim 1 , further comprising transmitting, by the computing device, the recorded audio data associated with the verbal request to another remote service, the other remote service configured to process the recorded audio data received from the computing device into the symbolic representation of content of the verbal request.

4. The method of claim 3 , further comprising receiving, at the computing device, the symbolic representation of content of the verbal request from the other remote service.

5. The method of claim 3 , wherein the other remote service is further configured to provide the symbolic representation of content of the verbal request to the remote service.

6. The method of claim 3 , wherein the symbolic representation of content of the verbal request comprises a textual representation of the verbal request resulting from a speech-to-text conversion of the verbal request.

7. The method of claim 3 , wherein the computing device and the other remote service are in communication via a network.

8. The method of claim 1 , wherein the particular application is installed on the computing device.

9. The method of claim 1 , wherein the computing device and the remote service are in communication via a network.

10. The method of claim 9 , wherein the network comprises a wide area network.

11. A system comprising:
data processing hardware of a computing device associated with a user; and
memory hardware of the computing device, the memory hardware in communication with the data processing hardware and storing instructions that when executed by the data processing hardware cause the data processing hardware to perform operations comprising:
recording audio data associated with a verbal request spoken by the user, the verbal request indicating a particular application to be launched on the computing device;
launching the particular application on the computing device;
receiving, from a remote service, a response to the verbal request, the response generated by the remote service by processing a symbolic representation of content of the verbal request; and
presenting the response to the verbal request through an interface of the computing device as an output of the launched particular application.

12. The system of claim 11 , wherein the symbolic representation of content of the verbal request comprises a textual representation of the verbal request.

13. The system of claim 11 , wherein the operations further comprise transmitting, from the computing device, the recorded audio data associated with the verbal request to another remote service, the other remote service configured to process the recorded audio data received from the computing device into the symbolic representation of content of the verbal request.

14. The system of claim 13 , wherein the operations further comprise receiving the symbolic representation of content of the verbal request from the other remote service.

15. The system of claim 13 , wherein the other remote service is further configured to provide the symbolic representation of content of the verbal request to the remote service.

16. The system of claim 13 , wherein the symbolic representation of content of the verbal request comprises a textual representation of the verbal request resulting from a speech-to-text conversion of the verbal request.

17. The system of claim 13 , wherein the computing device and the other remote service are in communication via a network.

18. The system of claim 11 , wherein the particular application is installed on the computing device.

19. The system of claim 11 , wherein the computing device and the remote service are in communication via a network.

20. The system of claim 19 , wherein the network comprises a wide area network.

Assignees

• Google Llc

Inventors

• Hafsteinsson Gudmundur
• Lebeau Michael J
• Marmasse Natalia
• Agarwal Sumit
• Nishar Dipchand

Classifications

• G10L15/22 Primary

  Procedures used during a speech recognition process, e.g. man-machine dialogue · CPC title

• G06F3/167

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• G10L15/26 Primary

  Speech to text systems (G10L15/08 takes precedence) · CPC title

• G10L15/30

  Distributed recognition, e.g. in client-server systems, for mobile phones or network applications · CPC title

• H04M1/72403

  with means for local support of applications that increase the functionality · CPC title