Location-based responses to telephone requests

Patent metadata

Field	Value
Publication number	US-9858928-B2
Application number	US-201715422556-A
Country	US
Kind code	B2
Filing date	Feb 2, 2017
Priority date	Apr 2, 2007
Publication date	Jan 2, 2018
Grant date	Jan 2, 2018

Abstract

A method for receiving processed information at a remote device is described. The method includes transmitting from the remote device a verbal request to a first information provider and receiving a digital message from the first information provider in response to the transmitted verbal request. The digital message includes a symbolic representation indicator associated with a symbolic representation of the verbal request and data used to control an application. The method also includes transmitting, using the application, the symbolic representation indicator to a second information provider for generating results to be displayed on the remote device.

First claim

What is claimed is:

1. A method comprising:
transmitting, by a computing device and to a remote server, a verbal input;
receiving, by the computing device and from the remote server, a digital message that comprises a symbolic representation of the verbal input;
determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;
launching, by the computing device and using the application identifier, the application that is indicated by the symbolic representation of the verbal input;
transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;
obtaining, by the computing device and from the information provider as a response to the query, an information result; and
presenting, through an application interface of the computing device, the information result.

2. The method of claim 1 , further comprising:
formatting, using the application, the symbolic representation of the verbal input for inclusion in the query.

3. The method of claim 1 , further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide more detail; and
presenting the updated information result.

4. The method of claim 1 , further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide less detail; and
presenting the updated information result.

5. The method of claim 1 , wherein presenting the information result comprises displaying a representation of the information result along with a map in a graphical interface displayed on a screen of the computing device.

6. The method of claim 1 , wherein presenting the information result comprises audibly presenting the information result.

7. The method of claim 1 , further comprising transmitting, from the computing device and to the remote server, in response to receiving the digital message, a confirmation message to acknowledge receipt of the digital message.

8. A system comprising:
one or more computer processors; and
one or more non-transitory computer readable devices that include instructions that, when executed by the one or more computer processors, causes the processors to perform operations, the operations comprising:
transmitting, to a remote server, a verbal input;
receiving, from the remote server, a digital message that comprises a symbolic representation of the verbal input;
determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;
launching, using the application identifier, the application that is indicated by the symbolic representation of the verbal input;
transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;
obtaining, from the information provider as a response to the query, an information result; and
presenting, through an application interface, the information result.

9. The system of claim 8 , the operations further comprising:
formatting, using the application, the symbolic representation of the verbal input for inclusion in the query.

10. The system of claim 8 , the operations further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide more detail; and
presenting the updated information result.

11. The system of claim 8 , the operations further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide less detail; and
presenting the updated information result.

12. The system of claim 8 , wherein presenting the information result comprises audibly presenting the information result.

13. The system of claim 8 , the operations further comprising:
receiving a confirmation request; and
transmitting a confirmation response to the remote server.

14. One or more non-transitory computer-readable media storing instructions that, when executed by a processor, perform operations comprising:
transmitting, to a remote server, a verbal input;
receiving, from the remote server, a digital message that comprises a symbolic representation of the verbal input;
determining, based on the symbolic representation of the verbal input, an application identifier for an application that is indicated by the symbolic representation of the verbal input;
launching, using the application identifier, the application that is indicated by the symbolic representation of the verbal input;
transmitting, using the application and to an information provider, a query that was generated based on the symbolic representation of the verbal input;
obtaining, from the information provider as a response to the query, an information result; and
presenting, through an application interface, the information result.

15. The tangible computer-readable media of claim 14 , the operations further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide more detail; and
presenting the updated information result.

16. The tangible computer-readable media of claim 14 , the operations further comprising:
after presenting the information result, receiving further input from a user,
updating the information result to provide less detail; and
presenting the updated information result.

17. The tangible computer-readable media of claim 14 , the operations further comprising:
receiving a confirmation request; and
transmitting a confirmation response to the remote server.

18. The tangible computer-readable media of claim 14 , wherein presenting the information result comprises audibly presenting the information result.

Assignees

• Google Inc

Inventors

• Hafsteinsson Gudmundur
• Lebeau Michael J
• Marmasse Natalia
• Agarwal Sumit
• Nishar Dipchand

Classifications

• H04M2201/40

  using speech recognition · CPC title

• G06F3/167

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• G10L15/30

  Distributed recognition, e.g. in client-server systems, for mobile phones or network applications · CPC title

• G10L15/26 Primary

  Speech to text systems (G10L15/08 takes precedence) · CPC title

• H04W4/14

  Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] · CPC title