Template-based faceted search experience

Patent metadata

Field	Value
Publication number	US-11853365-B2
Application number	US-202217807833-A
Country	US
Kind code	B2
Filing date	Jun 20, 2022
Priority date	May 5, 2017
Publication date	Dec 26, 2023
Grant date	Dec 26, 2023

Abstract

Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

First claim

What is claimed is:

1. A system comprising:
a processor; and
a memory storing instructions, that when executed by the processor, cause the processor to perform operations comprising:
providing, to a first client device, a configuration user interface configured to alter a visual rendering of a data element identified based on one or more attributes of a set of search results, the configuration user interface comprising a plurality of data fields, each data field defining a respective aspect of the visual rendering of the data element, wherein the plurality of data fields comprises a template field configured to receive a selection of a particular data element template from one or more available data element templates;
receiving, from the first client device, an input to alter an aspect of the visual rendering of the data element; and
providing, to a second client device, a search results user interface configured to display the set of search results and the visual rendering of the data element, according to the altered aspect, wherein the altered visual rendering of the data element is configured to receive interactions to refine the set of search results.

2. The system of claim 1 , the operations comprising:
receiving, from the first client device, an input to alter an additional aspect of the visual rendering of the data element; and
providing, to the second client device, the search results user interface configured to display the set of search results and the visual rendering of the data element, according to the altered aspect and the altered additional aspect.

3. The system of claim 1 , wherein the plurality of data fields comprises a title field defining a title of the data element.

4. The system of claim 3 , the operations comprising receiving an input to alter the title of the data element.

5. The system of claim 1 , wherein the plurality of data fields comprises a data source field associated with one or more data sources from which the set of search results were retrieved.

6. The system of claim 1 , wherein providing the search results user interface comprises transmitting the search results user interface to the second client device.

7. The system of claim 1 , wherein the operations comprise:
providing, to the first client device, an additional configuration user interface configured to alter a visual rendering of an additional data element identified based on the one or more attributes of the set of search results;
receiving, from the first client device, an input to alter an aspect of the visual rendering of the additional data element; and
providing, to the second client device, the search results user interface configured to display (1) the set of search results, (2) the altered visual rendering of the data element, and (3) the altered visual rendering of the additional data element.

8. The system of claim 7 , wherein the search results user interface is configured to receive inputs to select the altered visual rendering of the data element, the altered visual rendering of the additional data element, or both, to refine the set of search results.

9. A method, comprising:
providing, to a first client device, a configuration user interface configured to alter a visual rendering of a data element identified based on one or more attributes of a set of search results, the configuration user interface comprising a plurality of data fields, each data field defining a respective aspect of the visual rendering of the data element, wherein the plurality of data fields comprises a template field configured to receive a selection of a particular data element template from one or more available data element templates;
receiving, from the first client device, an input to alter an aspect of the visual rendering of the data element; and
providing, to a second client device, a search results user interface configured to display the set of search results and the visual rendering of the data element, according to the altered aspect, wherein the altered visual rendering of the data element is configured to receive interactions to refine the set of search results.

10. The method of claim 9 , wherein the plurality of data fields comprises a color field, or an order field, or both.

11. The method of claim 9 , wherein the altered visual rendering of the data element is configured to receive an input indicative of a character string to refine the set of search results.

12. The method of claim 11 , wherein the altered visual rendering comprises one or more selectable elements configured to receive the interactions.

13. The method of claim 9 , wherein the plurality of data fields comprises a data source field associated with one or more data sources from which the set of search results were retrieved.

14. The method of claim 9 , wherein the first client device and the second client device are the same.

15. A non-transitory, computer readable medium comprising instructions that, when executed by a processor, causes the processor to perform operations comprising:
providing, to a first client device, a configuration user interface configured to alter a visual rendering of a data element identified based on one or more attributes of a set of search results, the configuration user interface comprising a plurality of data fields, each data field defining a respective aspect of the visual rendering of the data element, wherein the plurality of data fields comprises a template field configured to receive a selection of a particular data element template from one or more available data element templates;
receiving, from the first client device, an input to alter an aspect of the visual rendering of the data element; and
providing, to a second client device, a search results user interface configured to display the set of search results and the visual rendering of the data element, according to the altered aspect, wherein the altered visual rendering of the data element is configured to receive interactions to refine the set of search results.

16. The non-transitory, computer readable medium of claim 15 , wherein the plurality of data fields comprises a data source field associated with one or more data sources from which the set of search results were retrieved.

17. The non-transitory, computer readable medium of claim 15 , wherein the data element comprises at least one of a rating associated with the set of search results, a time associated with the set of search results, or a document type.

18. The non-transitory, computer readable medium of claim 15 , wherein the data element comprises at least one of a view count associated with the set of search results, an author associated with the set of search results, or a data source associated with the set of search results.

Assignees

• Servicenow Inc

Inventors

• Ambale Padmaprabodh
• Paul Sarup
• Kudavale Kushal
• Currier Ryan

Classifications

• G06F16/9038 Primary

  Presentation of query results · CPC title

• G06F16/3323

  using document space presentation or visualization, e.g. category, hierarchy or range presentation and selection · CPC title