Interaction with a portion of a content item through a virtual assistant

Patent metadata

Field	Value
Publication number	US-11823677-B2
Application number	US-202117548801-A
Country	US
Kind code	B2
Filing date	Dec 13, 2021
Priority date	Feb 22, 2013
Publication date	Nov 21, 2023
Grant date	Nov 21, 2023

Abstract

Techniques for interacting with a portion of a content item through a virtual assistant are described herein. The techniques may include identifying a portion of a content item that is relevant to user input and causing an action to be performed related to the portion of the content item. The action may include, for example, displaying the portion of the content item on a smart device in a displayable format that is adapted to a display characteristic of the smart device, performing a task for a user that satisfies the user input, and so on.

First claim

What is claimed is:

1. A computer-implemented method, comprising:
receiving input from a user of a first smart device, the input requesting an action associated with a content item;
identifying a portion of the content item that satisfies the input; and
upon identifying the portion of the content item that satisfies the input, adapting a format of the content item for output on a second smart device having an operating characteristic different than an operating characteristic of the first smart device.

2. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the input comprises determining a portion of the content item that is relevant to the input.

3. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the input comprises identifying a portion of the content item that includes a tag related to the input.

4. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the input comprises:
sending the input to a remote computing device for processing; and
receiving information from the remote computing device identifying the portion of the content item that satisfies the input.

5. The computer-implemented method of claim 1 , wherein the portion of the content item comprises one of text, audio or one or more images that are relevant to the input.

6. The computer-implemented method of claim 1 , wherein the identified portion of the content item is used to perform an action on the second smart device that satisfies the input.

7. The computer implemented method of claim 6 , wherein the action includes one of displaying a portion of a content item, displaying information that is linked to a portion of a content item that is relevant to the input, executing a portion of a program that is related to the input, or entering information into a portion of a content item based on the input.

8. The computer-implemented method of claim 1 , wherein the different operation characteristic includes one of display, audio, content, or storage type.

9. The computer-implemented method of claim 1 , further comprising:
causing a virtual assistant to be output via the first smart device to facilitate a conversation with the user;
determining that the user is located within a predetermined distance to the second smart device;
based at least in part on determining that the user is located within the predetermined distance to the second smart device and without having received user input to transfer the virtual assistant to the second smart device, determining to output the virtual assistant via the second smart device; and
causing the virtual assistant to be output via the second smart device.

10. The computer-implemented method of claim 9 , further comprising receiving user input at the first device, the user input comprising one or more of input, text input, touch input, or gesture input.

11. The computer-implemented method of claim 9 , wherein identifying the portion of the content item that satisfies the input comprises determining a portion of the content item that is relevant to the input.

12. The computer-implemented method of claim 9 , wherein identifying the portion of the content item that satisfies the input comprises identifying a portion of the content item that includes a tag related to the input.

13. The computer-implemented method of claim 9 , wherein the portion of the content item comprises at least one of text, audio or one or more images that are relevant to the input.

14. The computer-implemented method of claim 9 , wherein the different operation characteristic includes one of display, audio, content, or storage type.

15. The computer-implemented method of claim 9 , further comprising:
determining a time of day;
wherein the determining to output the virtual assistant via the second smart device is based at least in part on the time of day.

Assignees

• Verint Americas Inc

Inventors

• Brown Fred A
• Miller Tanya M

Classifications

• G10L15/22 Primary

  Procedures used during a speech recognition process, e.g. man-machine dialogue · CPC title

• G06F3/167

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• G06F9/453

  Help systems · CPC title

• G10L15/1822

  Parsing for meaning understanding · CPC title

• G10L2015/223

  Execution procedure of a spoken command · CPC title