Interaction with a portion of a content item through a virtual assistant

Patent metadata

Field	Value
Publication number	US-11200895-B2
Application number	US-201916531380-A
Country	US
Kind code	B2
Filing date	Aug 5, 2019
Priority date	Feb 22, 2013
Publication date	Dec 14, 2021
Grant date	Dec 14, 2021

Abstract

Techniques for interacting with a portion of a content item through a virtual assistant are described herein. The techniques may include identifying a portion of a content item that is relevant to user input and causing an action to be performed related to the portion of the content item. The action may include, for example, displaying the portion of the content item on a smart device in a displayable format that is adapted to a display characteristic of the smart device, performing a task for a user that satisfies the user input, and so on.

First claim

What is claimed is:

1. A computer-implemented method comprising:
receiving speech input from a user of a first smart device, the speech input requesting an action associated with a content item;
identifying a portion of the content item that satisfies the speech input; and
upon identifying the portion of the content item that satisfies the speech input, displaying the portion of the content item on a second smart device in a displayable format that is adapted to a display characteristic of the second smart device.

2. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the speech input comprises determining a portion of the content item that is relevant to the speech input and that is displayable on the second smart device at a particular legibility level.

3. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the speech input comprises identifying a portion of the content item that includes a tag related to the speech input.

4. The computer-implemented method of claim 1 , wherein the portion of the content item is viewable on the second smart device at a legibility level above a particular legibility threshold.

5. The computer-implemented method of claim 1 , wherein identifying the portion of the content item that satisfies the speech input comprises:
sending the speech input to a remote computing device for processing; and
receiving information from the remote computing device identifying the portion of the content item that satisfies the speech input.

6. The computer-implemented method of claim 1 , wherein the portion of the content item comprises at least one of text or one or more images that are relevant to the speech input.

7. The computer-implemented method of claim 1 , wherein the content item is formatted for a display that is larger in area than a display of the first smart device.

8. The computer-implemented method of claim 1 , further comprising:
causing a virtual assistant to be output via the first smart device to facilitate a conversation with the user;
determining that the user is located within a predetermined distance to the second smart device;
based at least in part on determining that the user is located within the predetermined distance to the second smart device and without having received user input to transfer the virtual assistant to the second smart device, determining to output the virtual assistant via the second smart device; and
causing the virtual assistant to be output via the second smart device.

9. The computer-implemented method of claim 8 , further comprising receiving user input at the first device, the user input comprising one or more of speech input, text input, touch input, or gesture input.

10. The computer-implemented method of claim 8 , wherein identifying the portion of the content item that satisfies the speech input comprises determining a portion of the content item that is relevant to the speech input and that is displayable on the second smart device at a particular legibility level.

11. The computer-implemented method of claim 8 , wherein identifying the portion of the content item that satisfies the speech input comprises identifying a portion of the content item that includes a tag related to the speech input.

12. The computer-implemented method of claim 8 , wherein the portion of the content item is viewable on the second smart device at a legibility level above a particular legibility threshold.

13. The computer-implemented method of claim 8 , wherein the portion of the content item comprises at least one of text or one or more images that are relevant to the speech input.

14. The computer-implemented method of claim 8 , wherein the content item is formatted for a display that is larger in area than a display of the first smart device.

15. The computer-implemented method of claim 9 , wherein identifying the portion of the content item that satisfies the user input comprises:
sending the user input to a remote computing device for processing; and
receiving information from the remote computing device identifying the portion of the content item that satisfies the user input.

16. The computer-implemented method of claim 15 , wherein the content item is formatted for a display that is larger in area than a display of the second smart device.

17. The computer-implemented method of claim 8 , further comprising:
determining a time of day;
wherein the determining to output the virtual assistant via the second smart device is based at least in part on the time of day.

18. The computer-implemented method of claim 1 , further comprising determining a text size at which textual content within the content item is designed to be viewed and, based at least in part on the text size, converting the portion of the content item to a format associated with a particular legibility level associated with at least one of the first smart device and the second smart device.

Assignees

• Verint Americas Inc

Inventors

• Brown Fred A
• Miller Tanya M

Classifications

• G10L2015/223

  Execution procedure of a spoken command · CPC title

• G06F3/167

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• G06F9/453

  Help systems · CPC title

• G10L15/22 Primary

  Procedures used during a speech recognition process, e.g. man-machine dialogue · CPC title

• G10L15/1822

  Parsing for meaning understanding · CPC title