Utilizing machine learning to generate vehicle information for a vehicle captured by a user device in a vehicle lot

Patent metadata

Field	Value
Publication number	US-11645700-B2
Application number	US-201916718590-A
Country	US
Kind code	B2
Filing date	Dec 18, 2019
Priority date	Feb 19, 2019
Publication date	May 9, 2023
Grant date	May 9, 2023

Abstract

A device receives vehicle data associated with vehicles located at a vehicle dealership lot, and receives, from a user device, profile data identifying a user of the user device and data identifying a particular vehicle of the vehicles. The device compares the data identifying the particular vehicle and the vehicle data to determine particular vehicle data associated with the particular vehicle, and processes the particular vehicle data and the profile data of the user, with a first model, to determine purchase options for the particular vehicle and the user. The device provides, to the user device, the particular vehicle data and the purchase options for the particular vehicle to cause the user device to display the particular vehicle data and the purchase options for the particular vehicle.

First claim

What is claimed is:

1. A method, comprising:
receiving, by a device, vehicle data associated with vehicles located at a vehicle lot;
receiving, by the device and from a user device, data identifying a user of the user device, data identifying a particular vehicle of the vehicles, and presence data indicating a presence of the user device proximate to the particular vehicle for at least a threshold amount of time,
wherein the data identifying the user includes profile data of the user, and
wherein the user device provides the data identifying the user and the data identifying the particular vehicle based on the user device communicating with a wireless communication device associated with the particular vehicle;

determining, by the device and based on the data identifying the particular vehicle, particular vehicle data associated with the particular vehicle;
receiving, by the device, other presence data associated with other user devices previously and/or currently present at the vehicle lot,
wherein the other presence data indicates a presence of the other user devices proximate to the particular vehicle for at least the threshold amount of time,
wherein the other user devices are associated with other users, and
wherein the other users are associated with other profile data;

processing, by the device, the presence data, the other presence data, the vehicle data, the profile data, and the other profile data, using a model to generate trend data associated with the vehicles located at the vehicle lot; and
performing, by the device, one or more actions based on the trend data associated with the vehicles located at the vehicle lot,
wherein the one or more actions include instructing the particular vehicle to autonomously move to a different location of the vehicle lot.

2. The method of claim 1 , wherein performing the one or more actions includes one or more of:
causing a price of the particular vehicle to be adjusted;
instructing that the particular vehicle to be manually moved to a different location of the vehicle lot; or
causing a promotion to be generated for the particular vehicle.

3. The method of claim 1 , wherein the model is a first model, and the method further includes:
processing the particular vehicle data and the profile data of the user, using a second model, to determine purchase options for the particular vehicle and the user; and
providing, to the user device, the particular vehicle data and the purchase options to cause the user device to display the particular vehicle data and the purchase options.

4. The method of claim 3 , wherein the purchase options indicate:
multiple pre-approved monthly payment options for the particular vehicle, and a value of the particular vehicle.

5. The method of claim 1 , wherein the user device provides the presence data to the device when the user device communicates with the wireless communication device associated with the particular vehicle; and
the method further includes:
processing the presence data and other presence data associated with the other user devices previously and/or currently present at the vehicle lot, using a third model, to generate a heat map for the vehicles located at the vehicle lot,
wherein the heat map provides an indication of levels of interest in the vehicles located at the vehicle lot; and

providing the heat map to at least one of the user device or another user device associated with a representative of the vehicle lot.

6. The method of claim 1 , further comprising:
utilizing the data identifying the particular vehicle to validate or update inventory data associated with the particular vehicle.

7. The method of claim 1 , wherein the particular vehicle data includes data identifying one or more of:
a make of the particular vehicle,
a model of the particular vehicle,
a year of the particular vehicle,
a mileage of the particular vehicle,
a quantity of time that the particular vehicle has been located at the vehicle lot,
a price of the particular vehicle,
a level of interest in the particular vehicle, or
a vehicle history report for the particular vehicle.

8. A device, comprising:
one or more memories; and
one or more processors communicatively coupled to the one or more memories, configured to:
receive vehicle data associated with vehicles located at a vehicle lot;
receive, from a user device, data identifying a user of the user device, data identifying a particular vehicle of the vehicles, and presence data indicating a presence of the user device proximate to the particular vehicle for at least a threshold amount of time;
determine, based on the data identifying the particular vehicle, particular vehicle data associated with the particular vehicle;
receive other presence data associated with other user devices previously and/or currently present at the vehicle lot,
wherein the other presence data indicates a presence of the other user devices proximate to the particular vehicle for at least the threshold amount of time,
wherein the other user devices are associated with other users;

process the presence data, the other presence data, the vehicle data, profile data associated with the user, and profile data associated with the other users, using a model to generate trend data associated with the vehicles located at the vehicle lot; and
perform one or more actions based on the trend data associated with the vehicles located at the vehicle lot,
wherein the one or more actions include instructing the particular vehicle to autonomously move to a different location of the vehicle lot.

9. The device of claim 8 , wherein the one or more processors, when performing the one or more actions, are further to at least one of:
cause a price of the particular vehicle to be adjusted;
instruct the particular vehicle to be manually moved to a different location of the vehicle lot;
cause a promotion to be generated for the particular vehicle;
cause a promotion to be generated for the user for the particular vehicle;
provide a notification to order additional quantities of the particular vehicle for the vehicle lot;
instruct the particular vehicle to be removed from the vehicle lot; or
cause a sale of the particular vehicle to be completed for user.

10. The device of claim 8 , wherein the model is a first model, and the one or more processors are further configured to:
process the presence data and the other presence data, using a second model, to generate a heat map for the vehicles located at the vehicle lot,
wherein the heat map provides an indication of levels of interest in the vehicles located at the vehicle lot; and

provide the heat map to the user device and/or to another user device associated with a representative of the vehicle lot.

11. The device of claim 8 , wherein the one or more processors are further configured to:
utilize the data identifying the particular vehicle to validate or update inventory data associated with the particular vehicle.

12. The device of claim 8 , wherein the one or more processors are further configured to:
provide, to the user device, a vehicle information application,
wherein the user device provides the data identifying the user and the data identifying the particular vehicle via the vehicle information application.

13. The device of claim 8 , wherein the one or more processors are further configured to:
receive, from the user device, information indicating that the user does not wish to be disturbed by a representative of the vehicle lot; and
provide, to another user device associated with the representative, a notification indicating that the user doe

Assignees

• Capital One Services Llc

Inventors

• Unnikrishnan Sasi Kumar
• Parcha Venkata Satya
• Chikkaveerappa Satish
• Pascas Renjith
• Subramanian Ponnazhakan
• Kumar Lokesh Vijay

Classifications

• G06Q10/087 Primary

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title

• G06Q30/0255

  based on user history · CPC title

• G06Q30/0613

  using intermediate agents · CPC title

• G06Q30/0205

  based on location or geographical consideration · CPC title

• G06Q30/0635 Primary

  replenishment orders; recurring orders · CPC title