Utilizing machine learning to generate vehicle information for a vehicle captured by a user device in a vehicle lot

Patent metadata

Field	Value
Publication number	US-10515401-B1
Application number	US-201916279716-A
Country	US
Kind code	B1
Filing date	Feb 19, 2019
Priority date	Feb 19, 2019
Publication date	Dec 24, 2019
Grant date	Dec 24, 2019

Abstract

A device receives vehicle data associated with vehicles located at a vehicle dealership lot, and receives, from a user device, profile data identifying a user of the user device and data identifying a particular vehicle of the vehicles. The device compares the data identifying the particular vehicle and the vehicle data to determine particular vehicle data associated with the particular vehicle, and processes the particular vehicle data and the profile data of the user, with a first model, to determine purchase options for the particular vehicle and the user. The device provides, to the user device, the particular vehicle data and the purchase options for the particular vehicle to cause the user device to display the particular vehicle data and the purchase options for the particular vehicle.

First claim

What is claimed is:

1. A method, comprising:
receiving, by a device, vehicle data associated with vehicles located at a vehicle dealership lot;
receiving, by the device and from a user device, data identifying a user of the user device, data identifying a particular vehicle of the vehicles, and presence data indicating a presence of the user device proximate to the particular vehicle for at least a threshold period of time,
wherein the data identifying the user includes profile data of the user, and
wherein the user device provides the data identifying the user and the data identifying the particular vehicle when the user device communicates with a wireless communication device associated with the particular vehicle;

comparing, by the device, the data identifying the particular vehicle and the vehicle data to determine particular vehicle data associated with the particular vehicle,
wherein the particular vehicle data includes data identifying one or more of:
a make of the particular vehicle,
a model of the particular vehicle,
a year of the particular vehicle,
a quantity of time that the particular vehicle has been located at the vehicle dealership lot,
a level of interest in the particular vehicle, or
a price of the particular vehicle;

processing, by the device, the particular vehicle data and the profile data of the user, with a first model, to determine purchase options for the particular vehicle and the user;
providing, by the device and to the user device, the particular vehicle data and the purchase options for the particular vehicle to cause the user device to display the particular vehicle data and the purchase options for the particular vehicle;
receiving, by the device, other presence data associated with other user devices previously and/or currently present at the vehicle dealership lot,
wherein the other presence data indicates a presence of the other user devices proximate to the particular vehicle for at least the threshold period of time,
wherein the other user devices are associated with other users, and
wherein the other users are associated with other profile data;

processing, by the device, the presence data, the other presence data, the vehicle data, the profile data, and the other profile data, with a second model to generate trend data associated with the vehicles located at the vehicle dealership lot; and
performing, by the device, one or more actions based on the trend data associated with the vehicles located at the vehicle dealership lot.

2. The method of claim 1 ,
wherein the user device provides the presence data to the device when the user device communicates with the wireless communication device associated with the particular vehicle;
processing the presence data and other presence data associated with other user devices previously and/or currently present at the vehicle dealership lot, with a third model, to generate a heat map for the vehicles located at the vehicle dealership lot,
wherein the heat map provides an indication of levels of interest in the vehicles located at the vehicle dealership lot; and

providing the heat map to at least one of the user device and to another user device associated with a representative of the vehicle dealership lot.

3. The method of claim 1 ,
wherein the user device provides the presence data to the device when the user device communicates with the wireless communication device associated with the particular vehicle.

4. The method of claim 3 , wherein performing the one or more actions includes one or more of:
causing the price of the particular vehicle to be adjusted;
causing the particular vehicle to be manually moved to a different location of the vehicle dealership lot;
instructing the particular vehicle to autonomously move to the different location of the vehicle dealership lot; or
causing a promotion to be generated for the particular vehicle.

5. The method of claim 3 , wherein performing the one or more actions includes one or more of:
causing a promotion to be generated for the user for the particular vehicle;
ordering additional quantities of the particular vehicle for the vehicle dealership lot;
causing the particular vehicle to be removed from the vehicle dealership lot; or
causing a sale of the particular vehicle to be completed for user.

6. The method of claim 1 , wherein the purchase options for the particular vehicle and the user includes data indicating:
multiple pre-approved monthly payment options for the particular vehicle, and
a value of the particular vehicle.

7. The method of claim 1 , further comprising:
receiving, from the user device, information indicating that the user wishes to speak to a representative of the vehicle dealership lot about the particular vehicle; and
providing, to another user device associated with the representative, a notification indicating that the user wishes to speak to the representative about the particular vehicle,
wherein the notification includes the particular vehicle data.

8. A device, comprising:
one or more memories; and
one or more processors, communicatively coupled to the one or more memories, configured to:
receive vehicle data associated with vehicles located at a vehicle dealership lot;
receive, from a user device, data identifying a user of the user device, data identifying a particular vehicle of the vehicles, and presence data indicating a presence of the user device proximate to the particular vehicle for at least a threshold period of time,
wherein the data identifying the user includes profile data of the user, and
wherein the user device provides the data identifying the user, the data identifying the particular vehicle, and the presence data when the user device communicates with a wireless communication device associated with the particular vehicle;

compare the data identifying the particular vehicle and the vehicle data to determine particular vehicle data associated with the particular vehicle;
process the particular vehicle data and the profile data of the user, with a first model, to determine purchase options for the particular vehicle and the user;

provide, to the user device, the particular vehicle data and the purchase options for the particular vehicle to cause the user device to display the particular vehicle data and the purchase options for the particular vehicle;
receive other presence data associated with other user devices previously and/or currently present at the vehicle dealership lot,
wherein the other presence data indicates a presence of the other user devices proximate to the particular vehicle for at least the threshold period of time,
wherein the other user devices are associated with other users, and
wherein the other users are associated with other profile data;

process the presence data, the other presence data, the vehicle data, the profile data, and the other profile data, with a second model to generate trend data associated with the vehicles located at the vehicle dealership lot;
perform one or more actions based on the trend data associated with the vehicles located at the vehicle dealership lot;
process the presence data and other presence data associated with other user devices previously and/or currently present at the vehicle dealership lot, with a third model, to generate a heat map for the vehicles located at the vehicle dealership lot,
wherein the heat map provides an indication of levels of interest in the vehicles located at the vehicle dealership lot; and

provide the heat map to another user device associated with a representative of the vehicle dealership lot.

9. The device of claim 8 , wherein the one or more processors are further configured to:
utilize th

Assignees

• Capital One Services Llc

Inventors

• Unnikrishnan Sasi Kumar
• Parcha Venkata Satya
• Chikkaveerappa Satish
• Pascas Renjith
• Subramanian Ponnazhakan
• Kumar Lokesh Vijay

Classifications

• G06N20/00

  Machine learning · CPC title

• G06Q30/0613

  using intermediate agents · CPC title

• G06Q30/0255

  based on user history · CPC title

• G06Q30/0205

  based on location or geographical consideration · CPC title

• G06Q10/087 Primary

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title