System and method for providing location-based appointment operations
US-2020242517-A1 · Jul 30, 2020 · US
US11636444B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-11636444-B2 |
| Application number | US-202117315570-A |
| Country | US |
| Kind code | B2 |
| Filing date | May 10, 2021 |
| Priority date | May 15, 2020 |
| Publication date | Apr 25, 2023 |
| Grant date | Apr 25, 2023 |
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A resource reservation system includes a terminal apparatus including first circuitry; and an information processing apparatus including second circuitry. The first circuitry is configured to transmit, to the information processing apparatus, a request for a start of use of a resource, using an identification information of a user of the terminal apparatus. The second circuitry is configured to: in response to receiving the request for the start of use, in a case in which the identification information of the user is included in next reservation information after a time when the request is received and the resource is not reserved for the time when the request is received, advance a start time of a reservation of the next reservation information after the time when the request is received; and permit the start of use of the resource identified by the next reservation information in which the start time is advanced.
Opening claim text (preview).
The invention claimed is: 1. A resource reservation system comprising: a terminal apparatus including a camera and first circuitry; and an information processing apparatus including second circuitry that is communicably connected to the information processing apparatus, wherein the first circuitry is configured to capture an image code displayed at a location of a resource via the camera, the image code including resource identification information; decode the captured image code to extract the resource identification information included in the captured image code; acquire reservation information of the resource corresponding to the extracted resource identification information from the information processing apparatus; transmit a use start request to the information processing apparatus, the use start request being a request to start using the resource corresponding to extracted resource identification information, and including user identification information of a user of the terminal apparatus, the second circuitry is configured to: determine whether the user identification information included in the use start request matches user identification information included in next reservation information corresponding to a reservation to use the resource identified by the next reservation information that is scheduled to start after a time when the use start request is received; and send a display request to the terminal apparatus, in a case in which the user identification information included in the use start request matches the user identification information included in the next reservation information and the resource is not reserved for a current time, to request display of a reservation information screen including a reservation-time field and a first button, the first button being operable by the user to transmit the use start request for starting use of the resource earlier than a scheduled time in the next reservation information; the first circuitry is further configured to display the reservation information screen and the first button, in response to receiving the display request, on a display of the terminal apparatus, and to transmit the use start request to the information processing apparatus in response to a user operation of the displayed first button; and the second circuitry is further configured to advance, in response receiving the use start request from the terminal apparatus, a start time of the reservation corresponding to the next reservation information, and advance an end time of the reservation of the next reservation information after the current time by a same time period as a time period by which the start time is advanced; update the next reservation information to indicate the start of using the resource identified by the next reservation information in which the start time is advanced; and send the updated next reservation information to the terminal apparatus, and the first circuitry updates the reservation information screen to display the advanced start time and the advanced end time of the reservation in the reservation-time field. 2. The resource reservation system of claim 1 , wherein the resource is a meeting room, the second circuitry is further configured to: send a display request to request display of the first button and a second button to the terminal apparatus the first button allowing the user to start a next meeting earlier than the scheduled time in the next reservation information and use the meeting room, and the second button allowing the user to use the meeting room for a meeting different from the next meeting, the first circuitry is further configured to: display the first button and the second button on the display of the terminal apparatus in response to receiving the display request; and the second circuitry is further configured to: advance the start time of the next meeting in response to receiving the user operation of the displayed first button, and make a new reservation for the meeting room for a time period between the current time and the start time of the next meeting in response to receiving a user operation of the displayed second button. 3. The resource reservation system of claim 2 , wherein the first circuitry is further configured to: acquire identification information of the meeting room, the identification information identifying a particular one of a plurality of meeting rooms; request the information processing apparatus for reservation information with the acquired identification information of the meeting room; display the requested reservation information; and display a button for accepting the start of use in a case in which no reservation is present for the current time, and the second circuitry is configured to request the terminal apparatus to display the first button and the second button in response to pressing of the button for accepting the start of use. 4. The resource reservation system of claim 1 , wherein in a case in which, of two successive reservation information, an end time of an earlier reservation information matches the start time of a later reservation information, and the two successive reservation information includes a same reservation-making user or a same participant, the second circuitry is configured to permit the start of use of the resource in the later reservation information at a predetermined timing. 5. The resource reservation system of claim 1 , wherein in a case in which the second circuitry advances the start time of a reservation of the next reservation information after the time when the use start request is received, the second circuitry is configured to advance the start time to the time when the use start request is received. 6. A method for controlling resource reservation performed by an information processing apparatus, the method comprising: receiving a reservation information request from a terminal apparatus communicably connected to the information processing apparatus for reservation information associated with a resource, the reservation information request including resource identification information extracted from an image code displayed at a location of the resource that is captured by the terminal apparatus, the resource identification information being extracted by first circuitry of the terminal apparatus by decoding the captured image code; transmitting the reservation information associated with the resource corresponding to the extracted resource identification information to the terminal apparatus; receiving a use start request from the terminal apparatus, the use start request being a request to star using the resource, and including user identification information of a user of the terminal apparatus; determining whether the user identification information included in the use start request matches user identification information included in next reservation information corresponding to a reservation to use a resource identified by the next reservation information that is scheduled after a time when the use start request is received; sending a display request to the terminal apparatus, in a case in which the user identification information included in the use start request matches the user identification information included in the next reservation information and the resource is not reserved for a current time, to request display of a reservation information screen including a reservation-time field and a first button, the first button being operable by the user to transmit the use start request for starting use of the resource earlier than a scheduled time in the next reservation information, wherein the first circuitry, in response to receiving the display request, displays the reservation informati
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