Analyzing user behavior at kiosks to identify recommended products

Patent metadata

Field	Value
Publication number	US-11030670-B2
Application number	US-201615575528-A
Country	US
Kind code	B2
Filing date	May 19, 2016
Priority date	May 22, 2015
Publication date	Jun 8, 2021
Grant date	Jun 8, 2021

Abstract

The present invention is directed to determining products for a home project through a kiosk at a point of sale location corresponding to a retail establishment, and to determining products for a home project through a kiosk at a point of sale location corresponding to a retail establishment and based on a user's current or past behavior. In one scenario, a computer system receives user input including project information. The user input is converted into an electronic signal. The project information includes various user choices related to color profiles, and related to project materials or layout. The computer system determines a type of home project being pursued based on the received information. The computer system identifies products that correspond to the determined type of home project and received color profiles, and displays to the user images of the products that correspond to the determined type of home project and to the received color profiles.

First claim

We claim:

1. A computerized method of determining products for a home project through a computerized kiosk at a point-of-sale location corresponding to a retail establishment, comprising:
receiving user input at the kiosk, the user input corresponding to project information, the user input being converted into an electronic signal;
wherein:
the kiosk comprises a digital code scanner and a spectrophotometer; and
receiving the user input comprises the kiosk digitally reading: (i) barcode data or a QR code data with the code scanner, and (ii) spectrophotometer data via the spectrophotometer;

determining by the kiosk from the digital reading of (i) the barcode data, or the QR code data, and (ii) spectrophotometer data that the project information includes one or more user color choices, and one or more user choices of project materials;
storing the one or more user color choices in connection with one or more color profiles for the user;
retrieving a learned association corresponding to the determined one or more choices of project materials from a remote data store, wherein the learned association identifies a product-to-home-project association made by another end user at another kiosk at a different point-of-sale location;
determining, by the kiosk using the code scanner data, the spectrophotometer data, and the learned association, a type of home project being pursued by the user;
identifying, by the kiosk, one or more products that correspond to the determined type of home project and received one or more color choices; and
displaying on a digital display of the kiosk images of the identified one or more products that correspond to (i) the determined type of home project, and (ii) the received one or more color choices.

2. The computerized method of claim 1 , further comprising:
receiving layout information from the user, wherein the layout information indicates how the determined one or more user choices of project materials are to be laid out in a given room; and
the kiosk determining from the digitally read information and the received layout information that the home project information specifies a particular room of the home, such that the products that correspond to the determined type of home project correspond to the specified room.

3. The computerized method of claim 1 , further comprising:
receiving, by the kiosk, user input selecting one or more of the displayed products; and
informing the user, by the kiosk, which of the selected products are available at the retail establishment.

4. The computerized method of claim 3 , further comprising indicating, by the kiosk, where the selected products are located at the retail establishment.

5. The computerized method of claim 3 , further comprising indicating, by the kiosk, to at least one personnel associated with the retail establishment the user's interest in the selected products.

6. The computerized method of claim 3 , further comprising indicating, by the kiosk, to at least one other entity that the selected products are to be automatically retrieved.

7. The computerized method of claim 3 , further comprising associating, by the kiosk, one or more products available at the retail establishment with one or more types of home projects.

8. The computerized method of claim 1 , wherein the project information is accessed by the kiosk from a home computing system belonging to the user.

9. The computerized method of claim 1 , wherein the project information is accessed by the kiosk from a cloud computing system.

10. The computerized method of claim 9 , wherein the kiosk accesses the project information from the cloud computing system upon digitally scanning and interpreting a barcode presented to a barcode reader by the user.

11. A kiosk computer system comprising:
at least one processor;
a code scanner in the form of a barcode or a QR code scanning device, and a spectrophotometer;
an input receiving module for receiving user input via the code scanner and the spectrophotometer, the user input comprising presentation of a barcode or a QR code to the code scanner and presentation of a physical object to the spectrophotometer;
wherein the user input receiving module determines from data received from the code scanner and spectrophotometer that the user input corresponds to project information that includes one or more user color choices, and one or more user choices related to project materials and layout;
a behavior gathering module for gathering user behavior information from one or more remote data stores, wherein the one or more remote data stores comprise one or more learned associations that correlate user associations of one or more materials to one or more types of home projects;
a project determining module for determining a type of home project being pursued from the user input based on the received user input and one of the one or more learned associations retrieved from one of the one or more remote data stores;
a product identifying module for identifying one or more products that correspond to the determined type of home project and received one or more color profiles; and
a display for displaying on a digital display of the kiosk images of the one or more first suggested products that correspond to the determined type of home project and to the received one or more color profiles.

12. The kiosk computer system of claim 11 , further comprising:
the input receiving module further receives user input selecting one or more of the products displayed in the display;
wherein the display displays information indicating which of the selected products are available at the retail establishment and where to find the selected products within the retail establishment.

13. The kiosk computer system of claim 11 , further comprising:
a second remote kiosk in a geographic region of the user, wherein the second remote kiosk stores a second learned association of a second suggested product to home project type; and
a third remote kiosk outside the geographic region of the user, wherein the third remote kiosk stores a third learned association of a third suggested product to home project type.

14. The kiosk computer system of claim 13 , wherein the kiosk that receives the user input further performs the following:
evaluate the learned association of the second and third remote kiosks by geographic region; and
display to the user the second suggested product based on a determination that the user is in the same geographic region as the second remote kiosk.

15. The kiosk computer system of claim 13 , wherein the kiosk that receives the user input further performs the following:
evaluate the learned association of the second and third remote kiosks, and
display to the user the third suggested product based on a determination that the third learned association is more popular than the second learned association of the second remote kiosk.

16. A computerized method of determining a type of home project and corresponding product suggestions through a computerized kiosk at a point-of-sale location corresponding to a retail establishment, comprising:
providing a kiosk having a digital code scanner device, and a spectrophotometer connected thereto;
scanning, via the spectrophotometer, one or more project materials provided physically by an end user to the spectrophotometer;
receiving additional input from the end user at the kiosk, the user input comprising layout information of at least one of the scanned one or more project materials;
determining from the spectrophotometer one or more colors corresponding to the sc

Assignees

• Ppg Ind Ohio Inc

Inventors

• Caruso Christopher
• Farley Kevan M
• Behrens Phillip J

Classifications

• G06Q30/02

  Marketing; Price estimation or determination; Fundraising · CPC title

• G06Q30/0621

  by configuring or customising goods or services · CPC title

• G06Q30/0631 Primary

  Recommending goods or services · CPC title