System and method for conducting a multi-channel order

Patent metadata

Field	Value
Publication number	US-2016307151-A1
Application number	US-201415101379-A
Country	US
Kind code	A1
Filing date	Nov 28, 2014
Priority date	Dec 2, 2013
Publication date	Oct 20, 2016
Grant date	—

Abstract

A method for purchasing a product at a brick-and-mortar retail establishment is provided. The method includes, but is not limited to, inputting identification information into a local device for a product sold by the brick-and-mortar retail establishment, transmitting the identification information to an order creation application, and upon receiving the identification information, selecting a dispense type for the product. The dispense type is selected from a group of dispense types including: “carry” for personally carrying the product out of the brick-and-mortar retail establishment, “load” for having the product loaded into the user's vehicle, “pickup” for having the product provided to the user at a predetermined location whereby the user will go to get that product, and “delivery” for delivering the product to the user at a predetermined location.

First claim

1 . A method for purchasing a product at a brick-and-mortar retail establishment comprising:
inputting identification information into a local device for a product sold by the brick-and-mortar retail establishment; transmitting the identification information to an order creation application; and upon receiving the identification information, selecting a dispense type for the product, wherein the dispense type is selected from a group of dispense types including: “carry” for personally carrying the product out of the brick-and-mortar retail establishment, “load” for having the product loaded into the user's vehicle, “pickup” for having the product provided to the user at a predetermined location whereby the user will go to get that product, and “delivery” for delivering the product to the user at a predetermined location.

2 . The method of claim 1 , wherein the order creation application automatically places the product in a virtual shopping cart for purchase by the user.

3 . The method of claim 1 , wherein the dispense type is a default dispense type automatically selected by the order creation application.

4 . The method of claim 3 , wherein the default dispense type is automatically selected based upon the type of product sold.

5 . The method of claim 3 , wherein the wherein the default dispense type is automatically selected as “carry” based on the method of inputting the identification information.

6 . The method of claim 5 , wherein the identification information is input by scanning the identification information, and wherein the default dispense type is automatically selected as “carry.”

7 . The method of claim 5 , wherein the identification information is selected from an online catalogue, and wherein the default dispense type is automatically selected as “delivery.”

8 . The method of claim 1 , further comprising transmitting the dispense type to an order fulfillment center for processing an order for the product.

9 . The method of claim 1 , wherein a fulfillment method is selected for the product.

10 . The method of claim 9 , wherein the fulfillment method is automatically selected for the product based on the dispense method selected.

11 .- 17 . (canceled)

18 . A system for purchasing one or more local inaccessible products comprising:
a local device for retrieving identification information for a product; a remote server connected with the local device, wherein the remote server receives the identification information, wherein the remote device is in communication with a product database which contains product information for the product, wherein the remote server uses the identification information to retrieve the product information, wherein product information related to the product is communicated to an order creation application which places the product in a virtual shopping cart along with some of the product information, and wherein a dispense type is selected for the product from a group of dispense types including: “carry” for personally carrying the product out of the brick-and-mortar retail establishment, “load” for having the product loaded into the user's vehicle, “pickup” for having the product provided to the user at a predetermined location whereby the user will go to get that product, and “delivery” for delivering the product to the user at a predetermined location; an order management system connected with the remote server, wherein the order management system processes an order for the local inaccessible product; and an order fulfillment system connected with the order management system to fulfill the order in accordance with the selected dispense type.

19 . The system of claim 18 , wherein the wherein the default dispense type is automatically selected based on a method of inputting the identification information.

20 . The system of claim 18 , wherein the dispense type is a default dispense type automatically selected by the order creation application.

21 . The system of claim 18 , wherein the default dispense type is automatically selected based upon the type of product sold.

22 .- 36 . (canceled)

37 . A system for purchasing a product comprising:
a local device for retrieving identification information for two or more different products sold by a retail establishment, wherein each product is a different product type selected from a group of product types including: a local accessible product, a local inaccessible product, an online product, and a remote product; a remote server connected with the local device, wherein upon receiving the identification information at the local device, the local device automatically forwards the identification information to an order creation application, wherein the order creation application adds the products to a virtual shopping cart, wherein at least one order fulfillment method and at least one payment method for the products in the virtual shopping cart is selected, and wherein payment for all products in the virtual shopping cart is authorized all at one time; an order management system connected with the remote server, wherein the order management system processes an order for the product; and an order fulfillment system connected with the order management system to fulfill the order.

38 . The system of claim 37 , wherein the order creation application automatically places the products in a virtual shopping cart for a single payment by the user.

39 . The method of claim 38 , wherein a dispense type is automatically selected by the order creation application upon placing the products in the virtual shopping cart for purchase.

40 . The method of claim 39 , wherein the fulfillment method is automatically selected for the products based on the dispense method selected.

41 . The method of claim 37 , wherein the products in the virtual shopping cart include a local accessible product, a local inaccessible product, and an online product.

42 .- 61 . (canceled)

Assignees

• Wal Mart Stores Inc

Inventors

• Grabovski Vadim
• Abboud Issa
• Collier John
• Venable Chris
• Huber Craig

Classifications

• G06Q30/0207

  Discounts or incentives, e.g. coupons or rebates · CPC title

• G06Q20/202

  Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR · CPC title

• G06Q20/10

  specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems · CPC title

• G06Q30/06

  Buying, selling or leasing transactions · CPC title

• G06Q10/087 Primary

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title