Managing ecommerce messages via a social networking system

Patent metadata

Field	Value
Publication number	US-11023941-B2
Application number	US-201916280789-A
Country	US
Kind code	B2
Filing date	Feb 20, 2019
Priority date	Apr 16, 2015
Publication date	Jun 1, 2021
Grant date	Jun 1, 2021

Abstract

The present disclosure is directed toward systems and methods for managing electronic messages via a social networking system. For example, systems and methods described herein involve organizing electronic messages and/or communication threads related to a product offered by sale via the social networking system. Furthermore, systems and methods described herein can generate and send electronic messages that are related to the status of a product that a product seller has advertised for sale via the social networking system.

First claim

What is claimed is:

1. A method comprising:
providing, by a social networking system and within a social networking application newsfeed customized for a first user for display on a touch screen display of a mobile device, a structured for-sale social media post from a second user, the structured for-sale social media post comprising a message control;
in response to a detected selection of the message control by the first user, changing a display focus of the touch screen display from the social networking application to a separate messaging application; and
providing, in response to the changed display focus, a pre-populated electronic message within the separate messaging application comprising at least a portion of structured data from the structured for-sale social media post.

2. The method as recited in claim 1 , wherein the structured for-sale social media post comprises, in addition to the message control, one or more of a product title or name, a product description, a product location, a product model name or number, a product model year, product specifications, inventory availability, or media content associated with the product.

3. The method as recited in claim 1 , further comprising maintaining, within the separate messaging application, the pre-populated electronic message as part of a communication thread between the first user and the second user.

4. The method as recited in claim 3 , further comprising receiving, from the first user via the communication thread between the first user and the second user, an electronic message based on the pre-populated electronic message.

5. The method as recited in claim 4 , further comprising, in response to receiving the electronic message based on the pre-populated electronic message from the first user, maintaining the communication thread between the first user and the second user as part of a list of communication threads between the second user and other users associated with the structured for-sale social media post.

6. The method as recited in claim 5 , further comprising, providing, as part of the list of communication threads between the second user and other users associated with the structured for-sale social media post, a message all button.

7. The method as recited in claim 6 , further comprising, in response to a detected selection of the message all button:
receiving a broadcast electronic message related to the structured for-sale social media post from the second user via the separate messaging application; and
adding the broadcast electronic message related to the structured for-sale social media post to each of the communication threads in the list of communication threads between the second user and other users associated with the structured for-sale social media post.

8. The method as recited in claim 5 , further comprising:
in response to receiving the electronic message from the first user, determining that a purchase event has occurred;
generating an invoice associated with the structured for-sale social media post; and
adding the invoice to the communication thread between the first user and the second user.

9. The method as recited in claim 8 , wherein generating the invoice associated with the structured for-sale social media post comprises generating the invoice with transactional language from the communication thread between the first user and the second user, and structured data from the structured for-sale social media post.

10. The method as recited in claim 9 , further comprising, in response to generating the invoice associated with the structured for-sale social media post:
generating a sold notification associated with the structured for-sale social media post; and
adding the sold notification to each of the communication threads in the list of communication threads between the second user and other users associated with the structured for-sale social media post.

11. A system comprising:
at least one processor; and
at least one non-transitory computer-readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:
provide, within a social networking application newsfeed customized for a first user for display on a touch screen display of a mobile device, a structured for-sale social media post from a second user, the structured for-sale social media post comprising a message control;
in response to a detected selection of the message control by the first user, change a display focus of the touch screen display from the social networking application to a separate messaging application; and
provide, in response to the changed display focus, a pre-populated electronic message within the separate messaging application comprising at least a portion of structured data from the structured for-sale social media post.

12. The system as recited in claim 11 , further storing instructions thereon that, when executed by the at least one processor, cause the system to maintain, within the separate messaging application, the pre-populated electronic message as part of a communication thread between the first user and the second user.

13. The system as recited in claim 12 , further storing instructions thereon that, when executed by the at least one processor, cause the system to receive, from the first user via the communication thread between the first user and the second user, an electronic message based on the pre-populated electronic message.

14. The system as recited in claim 13 , further storing instructions thereon that, when executed by the at least one processor, cause the system to:
in response to receiving the electronic message based on the pre-populated electronic message from the first user, maintain the communication thread between the first user and the second user as part of a list of communication threads between the second user and other users associated with the structured for-sale social media post; and
provide, as part of the list of communication threads between the second user and other users associated with the structured for-sale social media post, a message all button.

15. The system as recited in claim 14 , further storing instructions thereon that, when executed by the at least one processor, cause the system to, in response to a detected selection of the message all button:
receive a broadcast electronic message related to the structured for-sale social media post from the second user via the separate messaging application; and
add the broadcast electronic message related to the structured for-sale social media post to each of the communication threads in the list of communication threads between the second user and other users associated with the structured for-sale social media post.

16. The system as recited in claim 15 , further storing instructions thereon that, when executed by the at least one processor, cause the system to:
in response to receiving the electronic message from the first user, determine that a purchase event has occurred;
generate an invoice associated with the structured for-sale social media post; and
add the invoice to the communication thread between the first user and the second user.

17. The system as recited in claim 16 , further storing instructions thereon that, when executed by the at least one processor, cause the system to, in response to generating the invoice associated with the structured for-sale social media post:
generate a sold notification associated with the structured for-sale social media post; and
add the sold notification to each of the com

Assignees

• Facebook Inc

Inventors

• Ku Mary Pao-An
• Subbarayan Anand
• Pan Bowen

Classifications

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• H04L51/52

  for supporting social networking services · CPC title

• G06Q30/0613 Primary

  using intermediate agents · CPC title

• H04L51/32

  Electricity · mapped topic

• G06Q50/01

  Physics · mapped topic