Managing ecommerce messages via a social networking system

Patent metadata

Field	Value
Publication number	US-10217152-B2
Application number	US-201514688708-A
Country	US
Kind code	B2
Filing date	Apr 16, 2015
Priority date	Apr 16, 2015
Publication date	Feb 26, 2019
Grant date	Feb 26, 2019

Abstract

The present disclosure is directed toward systems and methods for managing electronic messages via a social networking system. For example, systems and methods described herein involve organizing electronic messages and/or communication threads related to a product offered by sale via the social networking system. Furthermore, systems and methods described herein can generate and send electronic messages that are related to the status of a product that a product seller has advertised for sale via the social networking system.

First claim

What is claimed is:

1. A method comprising:
providing, by a social networking system, a social media post to a first user within a social networking application and within a newsfeed customized for the first user and displayed on a touch screen display of a mobile device, wherein the social networking newsfeed comprises a plurality of social media posts and wherein the social media post is associated with a second user and comprises structured data associated with a product being sold by the second user;
providing, by the social networking system, a message control within the social media post;
detecting, by the social networking system, a selection of the message control by the first user;
providing, by the social networking system, in response to the detected selection of the message control and to the first user, a pre-populated electronic message within a separate messaging application, wherein the pre-populated electronic message within the separate messaging application comprises at least a portion of the structured data associated with the product from the social media post and wherein providing the pre-populated electronic message within the separate messaging application comprises changing the display focus of the touch screen display from the social networking application to the separate messaging application;
receiving, by the social networking system and from the first user via the separate messaging application, an electronic message associated with the pre-populated electronic message; and
sending, by the social networking system and to the second user, the electronic message and the pre-populated electronic message.

2. The method as recited in claim 1 , further comprising organizing the electronic message in the separate messaging application based on the portion of the structured data associated with the product.

3. The method as recited in claim 1 , further comprising maintaining, within the separate messaging application, the electronic message and the pre-populated electronic message as part of a communication thread between the first user and the second user.

4. The method as recited in claim 3 , further comprising adding the communication thread between the first user and the second user to a maintained plurality of communication threads associated with the product.

5. The method as recited in claim 4 , further comprising:
receiving, from the second user via the separate messaging application, a broadcast electronic message related to the product; and
adding the broadcast electronic message related to the product to the maintained plurality of communication threads.

6. The method as recited in claim 5 , further comprising providing a notification related to the broadcast electronic message to the first user and a plurality of other users associated with the plurality of communication threads.

7. The method as recited in claim 6 , further comprising:
detecting a purchase event associated with the product;
generating, in response to the detected purchase event, a purchase event electronic message;
adding the purchase event electronic message to the maintained plurality of communication threads via the separate messaging application; and
providing a notification related to the purchase event electronic message to the plurality of other users associated with the plurality of communication threads.

8. The method as recited in claim 1 , further comprising, in response to detecting the selection of the message control by the first user:
determining that the separate messaging application needs to be installed on a client-computing device associated with the first user prior to providing the pre-populated electronic message;
prompting the first user to install the separate messaging application on the client-computing device associated with the first user; and
providing the pre-populated electronic message within the separate messaging application in response to determining that the separate messaging application is installed on the client-computing device associated with the first user.

9. A system comprising:
at least one processor; and
at least one non-transitory computer-readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:
provide a social media post to a first user within a social networking application and within a newsfeed customized for the first user and displayed on a touch screen display of a mobile device, wherein the social networking newsfeed comprises a plurality of social media posts and wherein the social media post is associated with a second user and comprises structured data associated with a product being sold by the second user;
provide a message control associated with the social media post;
detect a selection of the message control by the first user;
provide, to the first user, a pre-populated electronic message within a separate messaging application, wherein the pre-populated electronic message within the separate messaging application comprises at least a portion of the structured data associated with the product from the social media post and wherein providing the pre-populated electronic message within the separate messaging application comprises changing the display focus of the touch screen display from the social networking application to the separate messaging application;
receive, from the first user via the separate messaging application, an electronic message associated with the pre-populated electronic message; and
send, to the second user, the electronic message and the pre-populated electronic message.

10. The system as recited in claim 9 , further comprising instructions that, when executed by the at least one processor, cause the system to:
maintain the electronic message and the pre-populated electronic message as part of a communication thread between the first user and the second user within the separate messaging application; and
add the communication thread between the first user and the second user to a maintained plurality of communication threads, within the separate messaging application, associated with the social media post and a plurality of other users.

11. The system as recited in claim 10 , further comprising instructions that, when executed by the at least one processor, cause the system to:
detect a purchase event associated with the social media post and the first user; and
deliver a sold notification to each of the plurality of other users associated with the maintained plurality of communication threads via the separate messaging application, wherein the sold notification references the social media post.

12. A non-transitory computer-readable medium storing instructions thereon that, when executed by at least one processor, cause a computer system to:
provide a social media post to a first user within a social networking application and within a newsfeed customized for the first user and displayed on a touch screen display of a mobile device, wherein the social networking newsfeed comprises a plurality of social media posts and wherein the social media post is associated with a second user and comprises structured data associated with a product being sold by the second user;
provide a message control associated with the social media post;
detect a selection of the message control by the first user;
provide, to the first user, a pre-populated electronic message within a separate messaging application, wherein the pre-populated electronic message within the separate messaging application comprises at least a portion of the structured data associated with the product from the social media post and wher

Assignees

• Facebook Inc

Inventors

• Ku Mary Pao-An
• Subbarayan Anand
• Pan Bowen

Classifications

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• H04L51/32

  Electricity · mapped topic

• G06Q50/01

  Physics · mapped topic

• G06Q30/0613 Primary

  using intermediate agents · CPC title

• H04L51/52

  for supporting social networking services · CPC title