System and method for dashboard selection

Patent metadata

Field	Value
Publication number	US-10810262-B2
Application number	US-201816133367-A
Country	US
Kind code	B2
Filing date	Sep 17, 2018
Priority date	Sep 17, 2018
Publication date	Oct 20, 2020
Grant date	Oct 20, 2020

Abstract

One or more client instances hosted by a platform may support access to a cloud-based application to select a dashboard, such as via a client device. Each dashboard includes one or more visualizations of analytic or summary information. When a user of the client device accesses the cloud-based application, a subset of dashboards are initially provided based on recent usage history of dashboards. Specifically, the cloud-based application determines if the user has access to each dashboard of the subset of dashboards and, in response to determining the user does have access to a dashboard, displays the dashboard within the subset of dashboards. The user may select a dashboard from the subset of dashboards, where the selected dashboard is displayed on the client device.

First claim

The invention claimed is:

1. A system, comprising:
a client instance hosted by a platform and supporting access by a plurality of client devices, each associated with a different respective user, wherein the client instance supports application and data access on one or more remote client networks, wherein the client instance comprises at least one respective dedicated application server and at least one respective dedicated database server, and wherein the system is configured to perform operations comprising:
on a client device of the plurality of client devices in communication with the client instance:
determining if a user possesses access to one or more dashboards of a plurality of dashboards associated with the client instance, wherein each dashboard of the plurality of dashboards comprises one or more visualizations of analytic or summary information of one or more applications implemented on the client instance by the at least one respective dedicated application server and accessed by the plurality of client devices, and wherein each dashboard of the plurality of dashboards is associated with a dashboard descriptor of a plurality of dashboard descriptors;
receiving, via the client device, a selection to display the one or more dashboards of the plurality of dashboards accessible by the user on the client device;
displaying a subset of the plurality of dashboard descriptors, each corresponding to a respective dashboard of the plurality of dashboards, on the client device based on a filtering criterion in response to receiving the selection to display the one or more dashboards;
receiving a selection of a displayed dashboard descriptor corresponding to a selected dashboard; and
displaying the selected dashboard on the client device.

2. The system of claim 1 , wherein the filtering criterion is based on a recent usage history.

3. The system of claim 2 , wherein the subset of the plurality of dashboards descriptors comprises nine or fewer dashboard descriptors available for selection.

4. The system of claim 1 , wherein the filtering criterion is based on a user input.

5. The system of claim 4 , wherein the user input comprises a selection of a category or grouping of dashboards.

6. The system of claim 1 , wherein the operations comprise receiving a text input and matching the text input with information associated with each respective dashboard to identify a dashboard of the one or more dashboards for display on the client device.

7. The system of claim 1 , wherein the operations comprise receiving an indication to display all available dashboard descriptors and displaying each of the one or more dashboards on the client device in response to receiving the indication.

8. The system of claim 1 , wherein displaying each dashboard descriptor of the plurality of dashboard descriptors comprises displaying an image of each associated dashboard, a category of each associated dashboard, a name of each associated dashboard, or any combination thereof.

9. A system, comprising:
a client instance hosted by a platform and supporting access by a plurality of client devices, wherein the client instance supports application and data access on one or more remote client networks, wherein the client instance comprises at least one respective dedicated application server and at least one respective dedicated database server, and wherein the system is configured to perform operations comprising:
determining if a user possesses access to one or more dashboards of a plurality of dashboards associated with the client instance, wherein the client instance is accessed by a plurality of users including the user, wherein each dashboard of the plurality of dashboards comprises one or more visualizations of analytic or summary information related to one or more applications implemented on the client instance by the at least one respective dedicated application server, and wherein each dashboard of the plurality of dashboards is associated with a dashboard descriptor of a plurality of dashboard descriptors;
receiving, via a client device used by the user and in communication with the client instance, a selection to display the one or more dashboards of the plurality of dashboards accessible by the user on the client device;
displaying a subset of the plurality of dashboard descriptors, each associated with a dashboard of the plurality of dashboards, on the client device based on a filtering criterion in response to receiving the selection to display the plurality of dashboards;
receiving, via the client device, a selection of a displayed dashboard descriptor corresponding to a selected dashboard; and
displaying the selected dashboard on the client device.

10. The system of claim 9 , wherein the filtering criterion is based on a recent usage, wherein the recent usage comprises a selection via the user within a predetermined time period.

11. The system of claim 9 , wherein the filtering criterion is based on a text input via the user, a category selection via the user, or both.

12. The system of claim 9 , wherein the subset of the plurality of dashboard descriptors comprises seventy or fewer dashboard descriptors.

13. The system of claim 9 , wherein the operations comprise not displaying a dashboard descriptor on the client device in response to determining the user does not possess access to a dashboard of the plurality of dashboards associated with the dashboard descriptor.

14. The system of claim 9 , wherein displaying the plurality of dashboard descriptors on the client device comprises displaying dashboard information associated with each dashboard descriptor of the plurality of dashboard descriptors.

15. The system of claim 14 , wherein dashboard information comprises a dashboard name, an dashboard image, a dashboard type, a dashboard accessibility status, or any combination thereof.

16. A system, comprising:
a client instance hosted by a platform and supporting access by a plurality of client devices associated with a plurality of users of the client instance, wherein the client instance supports application and data access on one or more remote client networks, wherein the client instance comprises at least one respective dedicated application server and at least one respective dedicated database server, wherein the client instance is communicatively coupled to the plurality of client devices to enable access to a respective plurality of dashboards of the client instance, and wherein the system is configured to perform operations comprising:
determining if a user possesses access to one or more dashboards of a plurality of dashboards associated with the client instance, wherein each dashboard of the plurality of dashboards comprises one or more visualizations of analytic or summary information of one or more applications implemented on the client instance by the at least one respective dedicated application server and accessed by the plurality of client devices, and wherein each dashboard of the plurality of dashboards is associated with a dashboard descriptor of a plurality of dashboard descriptors;
receiving, via a graphical user interface (GUI) of a client device of the plurality of client devices in communication with the client instance, a selection to display the one or more dashboards of the plurality of dashboards accessible by the user on the client device;
displaying, on the GUI, a subset of the plurality of dashboard descriptors, each corresponding to a respective dashboard of the client instance, based on a filtering criterion in response to receiving the selection to display the plurality of dashbo

Assignees

• Servicenow Inc

Inventors

• Redkina Olga
• Narkhede Vishal
• Pricope Mihai
• Rikovic Tabak Aida

Classifications

• H04L43/20

  the monitoring system or the monitored elements being virtualised, abstracted or software-defined entities, e.g. SDN or NFV · CPC title

• H04L41/0893

  Assignment of logical groups to network elements · CPC title

• H04L41/0895

  Configuration of virtualised networks or elements, e.g. virtualised network function or OpenFlow elements · CPC title

• H04L41/40

  using virtualisation of network functions or resources, e.g. SDN or NFV entities · CPC title

• G06F16/904 Primary

  Browsing; Visualisation therefor (for navigating the web G06F16/954; browsing optimisation for the web G06F16/957) · CPC title