Systems and methods for accessing conference calls

Patent metadata

Field	Value
Publication number	US-10277747-B2
Application number	US-201615169212-A
Country	US
Kind code	B2
Filing date	May 31, 2016
Priority date	Mar 9, 2015
Publication date	Apr 30, 2019
Grant date	Apr 30, 2019

Abstract

Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.

First claim

What is claimed is:

1. A method for assisting an individual in being connected to a conference call, comprising:
receiving a request from the individual to connect the individual to a conference call, wherein receiving the request from the individual comprises receiving, with a first electronic device, spoken audio input from the individual;
obtaining, in response to receiving the request from the individual, and using one or more processors, information about at least one conference call listed in an electronic calendar that is maintained for the individual, wherein the information obtained for each at least one conference call includes at least a start time of the at least one conference call, and wherein obtaining information about at least one conference call comprises:
causing a query for the information to be sent to a second electronic device, the second electronic device being a telephony device used by the individual; and
receiving information from the telephony device used by the individual, the received information including, for each at least one conference call, a start time for the at least one conference call; and

identifying, in response to the received request, and using the obtained information, a conference call to which the individual likely wishes to be connected based on a comparison of a current time to the respective start times of each at least one conference call.

2. The method of claim 1 , further comprising connecting a telephony device used by the individual to the identified conference call.

3. The method of claim 2 , wherein connecting the telephony device used by the individual to the identified conference call comprises:
setting up a first communications channel between a telephony system and a conference call bridge for the conference call;
setting up a second communications channel between the telephony system and the telephony device used by the individual; and
bridging together the first and second communications channels to connect the telephony device used by the individual to the conference call.

4. The method of claim 1 , wherein the method further comprises identifying the individual based on the received spoken audio input using voice recognition techniques.

5. The method of claim 1 , wherein the method further comprises connecting the conference call to an electronic device other than the first electronic device.

6. The method of claim 1 , wherein the method further comprises connecting the conference call to the first electronic device.

7. The method of claim 1 , wherein when the obtaining step comprises obtaining information for a plurality of conference calls, and wherein identifying a conference call to which the individual likely wishes to be connected is accomplished based on a comparison of the current time to the respective start times of the plurality of conference calls.

8. The method of claim 7 , wherein identifying a conference call to which the individual likely wishes to be connected comprises identifying the conference call among the plurality of conference calls that has a start time that is closest to the current time.

9. The method of claim 1 , wherein the obtaining step comprises obtaining information for any conference calls on the individual's electronic calendar which have a start time that is within a predetermined time duration of a current time, and wherein identifying a conference call to which the individual likely wishes to be connected comprises:
causing a query to be sent to the individual identifying the conference calls on the individual's electronic calendar which have a start time that is within the predetermined time duration of the current time and asking the individual to identify the conference call to which the individual wishes to be connected;
receiving input from the individual provided in response to the query; and
interpreting the received input to identify the conference call to which the individual likely wishes to be connected.

10. A system for assisting an individual in being connected to a conference call, comprising:
means for receiving a request from the individual to connect the individual to a conference call, wherein receiving means includes means for receiving spoken audio input from the individual that includes the request to be connect the individual to a conference call;
means for obtaining, in response to receiving the request from the individual, information about at least one conference call listed in an electronic calendar that is maintained for the individual, wherein the information obtained for each at least one conference call includes at least a start time of the at least one conference call, and wherein the obtaining means comprises:
means for causing a query for the information to be sent to a second electronic device, the second electronic device being a telephony device used by the individual; and
means for receiving information from the telephony device used by the individual, the received information including, for each at least one conference call, a start time for the at least one conference call; and

means for identifying, in response to receiving the request from the individual, and using the obtained information, a conference call to which the individual likely wishes to be connected based on a comparison of a current time to the respective start times of each at least one conference call.

11. A system for assisting an individual in being connected to a conference call, comprising:
a communication channel setup unit that receives a request from the individual to connect the individual to a conference call, wherein a first electronic device receives the request in the form of spoken audio input provided by the individual; and
an electronic calendar interface comprising at least one processor that obtains, in response to receiving the request from the individual, information about at least one conference call listed in an electronic calendar that is maintained for the individual, wherein the information obtained for each at least one conference call includes at least a start time of the at least one conference call, wherein the electronic calendar interface causes a query for the information to be sent to a second electronic device, the second electronic device being a telephony device used by the individual, wherein the electronic calendar interface receives the requested information from the telephony device used by the individual, and wherein the electronic calendar interface also identifies, in response to receiving the request from the individual, a conference call to which the individual likely wishes to be connected based on a comparison of a current time to the respective start times of each at least one conference call.

12. The system of claim 11 , wherein the communication channel setup unit connects a telephony device used by the individual to the identified conference call.

13. The system of claim 12 , wherein the communication channel setup unit sets up a first communications channel between a telephony system and a conference call bridge for the conference call, sets up a second communications channel between the telephony system and the telephony device used by the individual, and bridges together the first and second communications channels to connect the telephony device used by the individual to the conference call.

14. The system of claim 11 , wherein at least one of the communication channel setup unit and the electronic calendar interface identify the individual based on the received spoken audio input using voice recognition techniques.

15. The system of claim 11 , w

Assignees

• Vonage Business Inc

Inventors

• Efrati Tzahi
• Murphy Thomas Arthur

Classifications

• H04M2203/2072

  Schedules, e.g. personal calendars · CPC title

• H04M2203/6081

  Service authorization mechanisms · CPC title

• G06Q10/1093

  Calendar-based scheduling for persons or groups · CPC title

• H04W4/14

  Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] · CPC title

• H04M3/565

  relating to time schedule aspects · CPC title