System and method for out-of-band communication with contact centers
US-2015381808-A1 · Dec 31, 2015 · US
Calendar-based calling
US9112995B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-9112995-B2 |
| Application number | US-201213600946-A |
| Country | US |
| Kind code | B2 |
| Filing date | Aug 31, 2012 |
| Priority date | Aug 31, 2012 |
| Publication date | Aug 18, 2015 |
| Grant date | Aug 18, 2015 |
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Abstract
Official abstract text for this publication.
A calendar included in a computing device receives an item relating to a conference call. An automated parser is used to parse the item to obtain information relating to the conference call. The conference call information in is stored a conference application and is used to initiate a conference call.
First claim
Opening claim text (preview).
What is claimed is: 1. A method, comprising: receiving, in a calendar included in a mobile computing device, an item relating to a first conference call added by a first user; using an automated parser to parse the item to obtain first conference call information relating to the first conference call, wherein the first conference call information includes a time, a date, event access information, and a first passcode; storing the first conference call information with the comp…
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Classifications
Electricity · mapped topic
- H04M11/00Primary
Electricity · mapped topic
- H04L12/1818Primary
Electricity · mapped topic
Electricity · mapped topic
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Frequently asked questions
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- What does patent US9112995B2 cover?
- A calendar included in a computing device receives an item relating to a conference call. An automated parser is used to parse the item to obtain information relating to the conference call. The conference call information in is stored a conference application and is used to initiate a conference call.
- Who is the assignee on this patent?
- Banta Donald J, Mckee Martin W, Stevens Ira C, and 6 more
- What technology area does this patent fall under?
- Primary CPC classification H04M11/00. Mapped technology areas include Electricity.
- When was this patent published?
- Publication date Tue Aug 18 2015 00:00:00 GMT+0000 (Coordinated Universal Time) (B2). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 8 related publications on this page (citations in our corpus or others sharing the same primary CPC).