Techniques for behavioral pairing in a task assignment system
US-2024248756-A1 · Jul 25, 2024 · US
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Khatri Vikash patents
Khatri Vikash is listed as an inventor on 51 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Khatri Vikash |
| Total patents | 51 |
| First publication | Oct 3, 2017 |
| Latest publication | Jul 25, 2024 |
Notable patents
Publications ranked by popularity score, then publication date.
Techniques for behavioral pairing in a task assignment system
US-11936817-B2 · Mar 19, 2024 · US
Techniques for behavioral pairing in a task assignment system
US-11922213-B2 · Mar 5, 2024 · US
Techniques for behavioral pairing in a task assignment system
US-11915042-B2 · Feb 27, 2024 · US
Techniques for pairing contacts and agents in a contact center system
US-2024064240-A1 · Feb 22, 2024 · US
Techniques for pairing contacts and agents in a contact center system
US-11778097-B2 · Oct 3, 2023 · US
Techniques for behavioral pairing in a task assignment system
US-2023208974-A1 · Jun 29, 2023 · US
Techniques for behavioral pairing in a task assignment system
US-11611659-B2 · Mar 21, 2023 · US
Techniques for pairing contacts and agents in a contact center system
US-2022417363-A1 · Dec 29, 2022 · US
Techniques for hybrid behavioral pairing in a contact center system
US-11509768-B2 · Nov 22, 2022 · US
Recent patents
Latest publications not already listed above.
Techniques for hybrid behavioral pairing in a contact center system
US-11425248-B2 · Aug 23, 2022 · US
Techniques for pairing contacts and agents in a contact center system
US-11418651-B2 · Aug 16, 2022 · US
Techniques for behavioral pairing in a task assignment system
US-11269682-B2 · Mar 8, 2022 · US
Techniques for estimating expected performance in a task assignment system
US-11265421-B2 · Mar 1, 2022 · US
Techniques for pairing contacts and agents in a contact center system
US-2021250445-A1 · Aug 12, 2021 · US
Techniques for behavioral pairing in a task assignment system
US-2021243303-A1 · Aug 5, 2021 · US
Techniques for pairing contacts and agents in a contact center system
US-11019214-B2 · May 25, 2021 · US
Techniques for behavioral pairing in a task assignment system
US-2021132991-A1 · May 6, 2021 · US
Techniques for behavioral pairing in a task assignment system
US-2021132992-A1 · May 6, 2021 · US
Techniques for estimating expected performance in a task assignment system
US-10999439-B2 · May 4, 2021 · US
Techniques for estimating expected performance in a task assignment system
US-10972610-B2 · Apr 6, 2021 · US
Techniques for adapting behavioral pairing to runtime conditions in a task assignment system
US-2021089352-A1 · Mar 25, 2021 · US
Techniques for pairing contacts and agents in a contact center system
US-2021051230-A1 · Feb 18, 2021 · US
Techniques for adapting behavioral pairing to runtime conditions in a task assignment system
US-10860371-B2 · Dec 8, 2020 · US
Techniques for hybrid behavioral pairing in a contact center system
US-2020382644-A1 · Dec 3, 2020 · US
Techniques for estimating expected performance in a task assignment system
US-2020351400-A1 · Nov 5, 2020 · US
Techniques for estimating expected performance in a task assignment system
US-2020351401-A1 · Nov 5, 2020 · US
Techniques for estimating expected performance in a task assignment system
US-2020351402-A1 · Nov 5, 2020 · US
Techniques for hybrid behavioral pairing in a contact center system
US-2020336593-A1 · Oct 22, 2020 · US
Techniques for pairing contacts and agents in a contact center system
US-10757261-B1 · Aug 25, 2020 · US
Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| Afiniti Ltd | 30 |
| Afiniti Europe Tech Ltd | 26 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| H04M3/5232 | 38 |
| G06Q10/06311 | 25 |
| H04M3/5175 | 16 |
| H04M2203/402 | 16 |
| H04M3/5235 | 14 |