System and method for speeding call originations to a variety of devices using intelligent predictive techniques for half-call routing

Patent metadata

Field	Value
Publication number	US-9980198-B2
Application number	US-201414513523-A
Country	US
Kind code	B2
Filing date	Oct 14, 2014
Priority date	Mar 2, 2006
Publication date	May 22, 2018
Grant date	May 22, 2018

Abstract

A mobile application gateway configured to interconnect mobile communication devices on a cellular network with an enterprise network is provided. The mobile application gateway includes a voice and data signaling gateway configured to provide routing functionalities, service functionalities and admission control. A gateway GPRS support node (GGSN) is configured to establish a secure data session between one or more of the mobile communication devices and the enterprise network by establishing a GPRS tunneling protocol (GTP) tunnel between a carrier-hosted serving GPRS support node (SGSN) and the GGSN.

First claim

The invention claimed is:

1. An apparatus, comprising:
a receiver configured to receive a call at an enterprise network routing number; and
a processor configured to:
re-route the call from an enterprise network based on predefined routing criteria stored in at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E);
detect an emergency event corresponding to call routing services associated with a private branch exchange (PBX);
set the predefined routing criteria of at least one of the GS-C and the GS-E to an emergency mode of operation responsive to identifying the emergency event; and
transmit a call routing instruction based on the emergency mode of operation from at least one of the GS-C and the GS-E to a mobile network associated with the call.

2. The apparatus of claim 1 , wherein the enterprise network routing number is associated with a mobile device.

3. The apparatus of claim 2 , wherein the processor is further configured to set the enterprise network routing number to route to a corresponding mobile network routing number associated with the mobile device operated by an enterprise user assigned to the enterprise network routing number.

4. The apparatus of claim 1 , wherein the processor is configured to process the call.

5. The apparatus of claim 1 comprising automatically re-routing the call.

6. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform;
receiving a call at an enterprise network routing number;
re-routing the call from an enterprise network based on predefined routing criteria stored in at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E);
detecting an emergency event corresponding to call routing services associated with a private branch exchange (PBX); and
setting the predefined routing criteria of at least one of the GS-C and the GS-E to an emergency mode of operation responsive to identifying the emergency event; and
transmitting a call routing instruction based on the emergency mode of operation from at least one of the GS-C and the GS-E to a mobile network associated with the call.

7. The non-transitory computer readable storage medium of claim 6 , wherein the enterprise network routing number is associated with a mobile device.

8. The non-transitory computer readable storage medium of claim 7 , wherein the processor is further configured to perform setting the enterprise network routing number, via the GS-E, to route to a corresponding mobile network routing number associated with the mobile device operated by an enterprise user assigned to the enterprise network routing number.

9. The non-transitory computer readable storage medium of claim 8 , wherein if the GS-E is not available to perform call routing functions then setting the GS-C to perform the call routing functions.

10. The non-transitory computer readable storage medium of claim 6 comprising processing the call via at least one of a carrier gateway server (GS-C) and an enterprise gateway server (GS-E).

11. The non-transitory computer readable storage medium of claim 6 comprising automatically re-routing the call.

Assignees

• Tango Networks Inc

Inventors

• Silver Andrew

Classifications

• H04M7/009

  in systems involving PBX or KTS networks · CPC title

• H04W92/06

  between gateways and public network devices · CPC title

• H04Q3/72

  Finding out and indicating number of calling subscriber · CPC title

• H04W76/19

  Connection re-establishment · CPC title

• H04M2215/208

  IMS, i.e. Integrated Multimedia messaging Subsystem · CPC title