Method and apparatus for changing a persona of a digital assistant

Patent metadata

Field	Value
Publication number	US-9967724-B1
Application number	US-201715588760-A
Country	US
Kind code	B1
Filing date	May 8, 2017
Priority date	May 8, 2017
Publication date	May 8, 2018
Grant date	May 8, 2018

Abstract

A method and apparatus for changing a persona of a digital assistant is provided herein. During operation a digital assistant will determine a public-safety incident type and then change its persona based on the public-safety incident type.

First claim

What is claimed is:

1. A method of changing a persona of a digital assistant, the method comprising the steps of:
conveying information to a user by an electronic device using the digital assistant having a first persona;
receiving a notification of a public-safety incident from a public-safety dispatch center, wherein the notification comprises a computer-aided-dispatch identification (CAD ID);
the electronic device determining that the public-safety incident has occurred based on the received CAD ID;
the electronic device determining a second persona that is based on the CAD ID; and
the electronic device conveying information to the user about the public-safety incident using the digital assistant having the second persona.

2. The method of claim 1 wherein the first persona comprises a first voice type and wherein the second persona comprises a second voice type.

3. The method of claim 2 wherein the first persona comprises a first avatar and the second persona comprises a second avatar.

4. The method of claim 1 wherein the first persona comprises a persona having a first gender and the second persona comprises a person having a second gender, differing from the first gender.

5. The method of claim 1 wherein the step of determining that a public-safety incident has occurred further comprises the step of receiving a notification from a personal-area-network (PAN) sensor.

6. The method of claim 1 wherein the steps of conveying information comprises the steps of conveying audible information.

7. A method comprising the steps of:
conveying information to a user using a digital assistant having a first voice of a first gender;
receiving a computer-aided-dispatch identification (CAD ID) from a public-safety dispatch center that a public-safety incident has occurred;
determining a second voice having a second gender that is based on the CAD ID received from the public-safety dispatch center; and
conveying information to the user about the public-safety incident using the digital assistant having the second voice.

8. A device existing as part of a personal-area network (PAN), the device comprising:
a short-range transceiver configured to communicate with other PAN devices;
a long-range transceiver configured to communicate with a public-safety dispatch center;
a digital assistant configured to convey information to a user with a first persona, determine that a public-safety incident has occurred by receiving a notification of the public-safety incident via the short-range transceiver and/or the long-range transceiver, determine a second persona that is based on the public safety incident, and convey information to the user about the public-safety incident using the second persona;
wherein the notification via the short-range transceiver comprises a sensor as part of the PAN; and
wherein the notification via the long-range transceiver comprises a computer-aided-dispatch identification (CAD ID) received from a public-safety dispatch center.

9. The device of claim 8 wherein the first persona comprises a first voice type and wherein the second persona comprises a second voice type.

Assignees

• Motorola Solutions Inc

Inventors

• Gan Guo Dong
• Foo Kong Yong
• Tham Mun Yew
• Lim Bing Qin

Classifications

• H04W88/02

  Terminal devices · CPC title

• H04W8/22

  Processing or transfer of terminal data, e.g. status or physical capabilities · CPC title

• G06F3/167

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• G06Q50/265 Primary

  Personal security, identity or safety · CPC title

• H04W84/18

  Self-organising networks, e.g. ad-hoc networks or sensor networks · CPC title