Method and system for troubleshooting in in-house networks

Patent metadata

Field	Value
Publication number	US-9967142-B2
Application number	US-201214236976-A
Country	US
Kind code	B2
Filing date	Aug 21, 2012
Priority date	Aug 30, 2011
Publication date	May 8, 2018
Grant date	May 8, 2018

Abstract

A system for solving a technical problem in a network architecture with at least one service operator network and a plurality of in-house networks supported by the at least one service operator network, includes a computing device adapted to receive in-house network parameters and to determine, based on the received in-house network parameters, a coordination strategy involving the reconfiguration of a number of involved in-house networks being supported by a number of involved service operator servers. The computing device is adapted to inform the number of involved operator servers of the coordination strategy. A service operator server is adapted to reconfigure an in-house network according to the coordination strategy to solve the technical problem.

First claim

The invention claimed is:

1. A system for solving a technical problem in a network architecture with at least one service operator network and a plurality of in-house networks supported by said at least one service operator network, the system comprising:
at least one service operator server associated with said at least one service operator network, and a computing means, each service operator server of said at least one service operator server being configured to obtain in-house network parameters from said plurality of in-house networks and to send said in-house network parameters to said computing means;
said computing means being configured to
receive said in-house network parameters;
determine, based on the received in-house network parameters, that at least two separate in-house networks within a common physical structure and supported by separate service operator servers are using a common channel, the at least two separate in-house networks including separate, respective gateways;
develop, based on the determining, a coordination strategy for the plurality of in-house networks, the coordination strategy involving reconfiguration of the at least two separate in-house networks of said plurality of in-house networks, said reconfiguration including changing a channel of at least one in-house network of the at least two separate in-house networks, such that the at least two separate in-house networks use different channels, respectively; and
inform said separate service operator servers of said coordination strategy;

each separate service operator server being further configured to reconfigure a separate in-house network of the at least two separate in-house networks according to said coordination strategy to solve the technical problem, said reconfiguration including at least one service operator server changing the channel of at least one in-house network of the at least two separate in-house networks according to the coordination strategy.

2. The system of claim 1 , wherein the in-house network parameters include at least one of,
signal power in the in-house network,
used channels in the in-house network,
available channels in the in-house network,
a network security identifier (network SID) of the in-house network,
an ID of a device in the in-house network,
a gain of a channel in the in-house network,
a MAC address used in the in-house network,
a user ID used in the in-house network, and
an IP address used in the in-house network.

3. The system of claim 1 , wherein each service operator server of said at least one service operator server further includes processing means to perform processing on the obtained in-house network parameters and to send the in-house network parameters to the computing means.

4. The system of claim 3 , wherein the processing means are configured to determine whether the technical problem can be solved by the service operator server, and based on a determination that the technical problem cannot be solved by the service operator server, to send the in-house network parameters to the computing means.

5. The system of claim 1 , wherein said at least one service operator server includes at least a first service operator server and a second service operator server.

6. The system of claim 1 , wherein said computing means include an operation support systems (OSS) application programming interface (API).

7. The system of claim 1 , wherein said computing means is further configured to request a service operator server of at least one service provider to send in-house network parameters related to at least one in-house network of said plurality of in-house networks.

8. A method for solving a technical problem in a network architecture with at least one service operator network and a plurality of separate in-house networks supported by said at least one service operator network, the method comprising:
obtaining in-house network parameters from said plurality of separate in-house networks, the plurality of separate in-house networks located within a common structure and supported by separate, respective service operator servers of a plurality of service operator servers, the plurality of separate in-house networks including separate, respective gateways;
sending said in-house network parameters to a computing means;
receiving, from said computing means, a coordination strategy for the plurality of separate in-house networks, the coordination strategy involving reconfiguration of at least two separate in-house networks of said plurality of separate in-house networks based on the sent in-house network parameters, said reconfiguration including changing a channel of at least one in-house network of the at least two separate in-house networks, such that the at least two separate in-house networks are reconfigured from using a common channel to using different channels, respectively; and
reconfiguring at least one in-house network of the at least two separate in-house networks to solve the technical problem, said reconfiguring including changing a channel of the at least one in-house network according to the coordination strategy, such that the at least two separate in-house networks are reconfigured from using a common channel to using different channels.

9. The method of claim 8 , wherein the in-house network parameters include at least one of,
signal power in an in-house network of the plurality of separate in-house networks,
used channels in the in-house network,
available channels in the in-house network,
a network security identifier (network SID) of the in-house network,
an ID of a device in the in-house network,
a gain of a channel in the in-house network,
a MAC address used in the in-house network,
a user ID used in the in-house network, and
an IP address used in the in-house network.

10. The method of claim 8 , further comprising:
processing the obtained in-house network parameters, such that the in-house network parameters are sent in a processed form to the computing means.

11. The method of claim 10 , wherein the processing includes,
determining whether the technical problem can be solved within the service operator network, and
based on a determination that the technical problem cannot be solved within the service operator network, proceeding with the sending of the in-house network parameters to the computing means.

12. The method of claim 8 , wherein
said at least one service operator network includes at least a first service operator network and a second service operator network associated with a plurality of first and second in-house networks respectively,
the obtaining in-house network parameters and the sending thereof to the computing means is done by first and second service operator servers associated with the first and the second service operator network;
at least one of the first and the second service operator server is informed by said computing means of a coordination strategy involving at least one of a number of said plurality of first in-house networks and a number of said plurality of second in-house networks; and
the reconfiguring includes at least one of (i) the first service operator server reconfiguring a number of said plurality of first in-house networks and (ii) the second service operator server reconfiguring a number of said plurality of second in-house networks.

13. A method for solving a technical problem in a network architecture with at least one service operator network and a plurality of separate in-house networks supported by said at least one service operator network, the method comprising:
receiving, from said at least one service operator ne

Assignees

• Gacanin Haris
• Pizurica Veselin
• Alcatel Lucent

Inventors

• Gacanin Haris
• Pizurica Veselin

Classifications

• G06F11/0793

  Remedial or corrective actions (recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40) · CPC title

• H04L41/044 Primary

  comprising hierarchical management structures · CPC title

• H04L41/022

  Multivendor or multi-standard integration · CPC title

• H04W24/08

  Testing, {supervising or monitoring} using real traffic · CPC title

• H04L41/0816 Primary

  the condition being an adaptation, e.g. in response to network events · CPC title