Role-aligned competency and learning management system

Patent metadata

Field	Value
Publication number	US-9953277-B2
Application number	US-201213407216-A
Country	US
Kind code	B2
Filing date	Feb 28, 2012
Priority date	Oct 27, 2011
Publication date	Apr 24, 2018
Grant date	Apr 24, 2018

Abstract

Systems and methods for managing and utilizing competencies of employees of an organization are provided. The system comprises a processor and a memory coupled to the processor. The memory comprises a Role Managing Module (RMM) configured to define a set of roles in a database. Each role of the set of roles indicates a functional job in the organization. The RMM is further configured to assign an expected maturity level in a set of knowledge dimensions to each role in the set of roles. The set of knowledge dimensions comprises at least one of a Solution Dimension, a Technology Dimension, a Process Dimension, and an Organization Dimension. The system further comprises a planning module configured to create a career progression plan based on the set of roles. The system further comprises an analysis module configured to cater to organizational requirements of managing employee competencies.

First claim

We claim:

1. A Role-aligned Competency and Learning Management System (RCLMS) for generating a set of priority lists of employees of an organization for addressing demand and supply of competencies of the employees for at least one role in the organization, the RCLMS comprising:
a processor; and
a memory coupled to the processor, the memory comprising:
a Business and Competency Managing Module (BCMM), stored in the memory and executable by the processor, to
classify a business of the organization into service technology areas and product technology areas in a database, wherein the classifying includes categorizing of the service technology areas and product technology areas into a plurality of hierarchy levels; and
determine at least a focus area, a sub-focus area and a community as hierarchy levels for each of the service technology areas and for each of the product technology areas, wherein the employees possess competency relating to at least one of the hierarchy levels of at least one of the service technology areas and the product technology areas, wherein the determination is based on a plurality of weights and maturity levels to be acquired in each of a set of knowledge dimensions;

a Role Managing Module (RMM), stored in the memory and executable by the processor, to
determine a set of roles in the organization, each role of the set of roles being indicative of a functional job of the employees of the organization and is associated with at least one of the service technology areas and the product technology areas; and

an analysis module, stored in the memory and executable by the processor, to
obtain a role list comprising:
at least one role from the set of roles for which demand and supply of competencies of the employees is to be analyzed; and
at least one service competency and at least one product competency demanded for the at least one role;

obtain a location and a time at which the at least one role in the role list is required;
compute a Best Fitment Index (BFI) for each of the employees for the at least one role in the role list, based on:
exact matching of competencies possessed by a respective employee with the at least one service competency and the at least one product competency demanded for the at least one role;
fuzzy matching of competencies possessed by the respective employee and the at least one service competency and the at least one product competency demanded for the at least one role in at least one of a peer class of competencies and a conjugate class of competencies under the hierarchy levels, wherein an equivalence is determined by performing a check of at least one of peer class and conjugate class associated with at least one service competency and the at least one product competency; and
the location and the time for the at least one role;

identify employees for whom the BFI is greater than a predefined minimum percentage fit;
generate the set for priority lists of the identified employees based on the BFI, availability at the location, and availability at the time, for addressing the demand and the supply of competencies of the employees for the at least one role in the role list;
build a competency management framework by generating employee profiles based upon one or more user inputs to bridge a demand and supply gap; and

a lifecycle module, stored in the memory and executable by the processor, to implement a lifecycle process for each competency in each of the hierarchy levels of each of the service technology areas and the product technology areas, wherein the lifecycle process defines how the each competency is created, deployed, supported, and retired in the organization,
wherein the BCMM is further configured to calculate an Employee Competency Menu (ECM) for each employee, wherein the ECM comprises:
a set of current competencies possessed by the each employee in at least one of the hierarchy levels of at least one of the service technology areas and the product technology areas,
a current proficiency level associated with each of the set of current competencies possessed by the employee, and
a proficiency weight associated with the each competency of the set of current competencies, and
wherein the BCMM is further configured to calculate a Cumulative Proficiency Index (CPI) for the employee based on the ECM, wherein the CPI is indicative of a depth and a breadth of the set of current competencies possessed by the employee, wherein the depth is equal to a summation of the proficiency weight associated with each of the set of current competencies, and wherein the breadth is equal to a total number of competencies in the set of current competencies.

2. The RCLMS of claim 1 , wherein:
the RMM is further configured to assign an expected maturity level in a set of knowledge dimensions for each role in the set of roles, the set of knowledge dimensions comprising at least one of a Solution Dimension, a Technology Dimension, a Process Dimension, and an Organization Dimension, and the expected maturity level being indicative of an expertise level of competency expected from an employee; and
the BCMM is further configured to calculate a Role Competency Index (RCI) for each role in the set of roles, wherein the RCI is indicative of competencies and proficiency levels expected from the employees for the each role, and wherein the RCI is calculated based on a mandatory set of knowledge dimensions for the role, a weight attached to the expected maturity levels in percentage, and the expected maturity level in each of the set of knowledge dimensions for the role.

3. The RCLMS of claim 1 , wherein the set of priority lists comprises at least one of:
a priority list comprising names and identities of employees with matched competencies, and with availability at the location and at the time;
a priority list comprising names and identities of employees with matched competencies as per a career progression plan, and with availability at the location and at the time;
a priority list comprising names and identities of employees with matched competencies, and with availability at the location and at one interval after the time;
a priority list comprising names and identities of employees with matched competency, and with availability at other locations and at the time; and
a priority list comprising names and identities of employees with matched competencies in a peer class of competencies and a conjugate class of competencies under the hierarchy levels, and with availability at the location and at the time.

4. The RCLMS of claim 1 , wherein the BCMM is further configured to assign expected proficiency levels to each of the hierarchy levels of each of the service technology areas and the product technology areas, the expected proficiency levels being indicative of expertise levels of competency expected from the employees.

5. The RCLMS of claim 1 , further comprising a planning module, stored in the memory and executable by the processor, to
generate an employee profile for each employee, wherein the employee profile comprises current competencies of the employee and desired competencies to acquire by the employee based on the at least one role; and
create a career progression plan for the each employee based on the set of roles, wherein the career progression plan comprises training courses, project experience and technical services required to acquire the desired competencies.

6. A computer implemented method for generating a set of priority lists of employees of an organization on a computing device having a processor, for addressing demand and supply of competencies of the employees for at least one role in the organization, the method comprising:
classifying, by the processor, a business of the organization into service technolo

Assignees

• Mohanty Santosh Kumar
• Godbole Nitin
• Langade Shailendra
• Tata Consultancy Services Ltd

Inventors

• Mohanty Santosh Kumar
• Godbole Nitin
• Langade Shailendra

Classifications

• G06Q10/1053

  Employment or hiring · CPC title

• G06Q10/06 Primary

  Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling · CPC title

• G06Q10/105

  Human resources · CPC title