Displaying help files on two display units in an image forming system

Patent metadata

Field	Value
Publication number	US-9948797-B2
Application number	US-201615096737-A
Country	US
Kind code	B2
Filing date	Apr 12, 2016
Priority date	Nov 11, 2015
Publication date	Apr 17, 2018
Grant date	Apr 17, 2018

Abstract

An information processing system includes a first display unit, a second display unit, and a control unit. If the first display unit that displays first operating instruction information indicating explanation of an operation receives an instruction to display second operating instruction information indicating explanation of a next operation, the control unit displays the second operating instruction information on the second display unit, and hides the first operating instruction information that is displayed on the first display unit.

First claim

What is claimed is:

1. An information processing system comprising:
a first display unit on an image forming apparatus, the first display unit controlled by a first controller;
a second display unit controlled by a second controller; and
a shared memory that is accessible by the first controller and the second controller and stores a plurality of operating instruction information including first operating instruction information indicating explanation of an operation and second operating instruction information indicating explanation of a next operation, the first operating instruction information being stored in the shared memory in association with first device identification information which designates the first display unit to display the first operating instruction information, and the second operating instruction information being stored in the shared memory in association with second device identification information which designates the second display unit to display the second operating instruction information,
wherein if the first display unit that displays the first operating instruction information receives an instruction to display the second operating instruction information:
the second controller displays the second operating instruction information on the second display unit in accordance with the second device identification information stored in the shared memory, and
the first controller hides the first operating instruction information that is displayed on the first display unit without displaying the second operating instruction information on the first display unit in accordance with the second device identification information stored in the shared memory, such that a first operation screen relating to the second operating instruction information is not blocked on the first display unit.

2. The information processing system according to claim 1 , wherein notification information is sent, which indicates that the second operating instruction information is displayed on the second display unit, and upon receiving from a user a response to the notification information that is sent, the first controller hides the first operating instruction information.

3. The information processing system according to claim 2 , wherein if a display target portion in the second operating instruction information is changed in the second display unit, the first controller displays on the first display unit a second operation screen corresponding to the display target portion after the change.

4. The information processing system according to claim 1 , wherein if a display target portion in the second operating instruction information is changed in the second display unit, the first controller displays on the first display unit a second operation screen corresponding to the display target portion after the change.

Assignees

• Fuji Xerox Co Ltd

Inventors

• Kubota Kosuke
• Sato Eri
• KIMURA Hosana
• Shiota Hiroshi
• Hattori Masateru

Classifications

• H04N1/00501

  Tailoring a user interface [UI] to specific requirements · CPC title

• H04N1/00464

  using browsers, i.e. interfaces based on mark-up languages · CPC title

• H04N1/00427

  using a menu list (H04N1/00421, H04N1/00424, H04N1/00429 take precedence) · CPC title

• H04N1/00411 Primary

  the display also being used for user input, e.g. touch screen · CPC title

• H04N1/00477

  Indicating status, e.g. of a job (for control or supervision between transmitter and receiver or between image input and image output device H04N2201/3219) · CPC title