Push notifications of system events in a restricted network

Patent metadata

Field	Value
Publication number	US-9923907-B2
Application number	US-201414325930-A
Country	US
Kind code	B2
Filing date	Jul 8, 2014
Priority date	Jul 8, 2014
Publication date	Mar 20, 2018
Grant date	Mar 20, 2018

Abstract

Methods, computing systems and computer program products implement embodiments of the present invention that include associating a token with a computing device, defining preferences for the computing device, and conveying, by the computing device, the token and the preferences to an event processing system. Upon the event processing system, an event message from a computing system via a one-way firewall and matching the computing device preferences to the event message, the event processing system can convey the token and the event message to a push notification system. In some embodiments, upon the push notification service receiving the token and the event message, the mobile device can be identified based on the token, and the event message can be conveyed to the computing device. The event messages may include a severity level, and the preferences may include a severity threshold and a message detail level.

First claim

The invention claimed is:

1. A method, comprising:
associating a token with a mobile computing device, the token comprising a unique identifier assigned to the mobile computing device;
defining preferences of event information to be received in an event message by the mobile computing device, the event information corresponding to a detected event within a storage controller of a mass data storage system, wherein the storage controller comprises a distinct computing entity within the mass data storage system distributing input/output (I/O) data transferred to and from a plurality of host computers via a storage area network (SAN) and the detected event is related to an operational status of the mass data storage system;
conveying, by the mobile computing device, the token and the preferences to an event processing system;
upon detecting the event by the storage controller:
receiving, by the event processing system, the event message containing the event information from the storage controller via a one-way firewall; and
matching the mobile computing device preferences to the event message and conveying, by the event processing system, the token and the event message containing the event information to a push notification system.

2. The method according to claim 1 , and comprising upon receiving, by the push notification service, the token and the event message:
identifying, based on the token, the mobile computing device, and
conveying the event message to the mobile computing device.

3. The method according to claim 1 , wherein associating the token comprises conveying, by the mobile computing device, a token request, generating, by the push notification service, the token in response to the request, and conveying, by the push notification service, the token to the mobile computing device.

4. The method according to claim 1 , wherein conveying the token and the preferences comprises conveying, from the mobile computing device, the token and the preferences to the storage controller, and conveying, from the storage controller, the token and the preferences to the event processing system via the one-way firewall.

5. The method according to claim 1 , wherein the event message comprises a severity level that is selected a list consisting of an informational event, a warning event, a minor event, a major event and a critical event.

6. The method according to claim 5 , wherein the preferences comprise a severity threshold and a message detail level.

7. The method according to claim 6 , wherein matching the preference to the event message comprises detecting that severity threshold is less than or equal to the severity level.

8. A facility, comprising:
a mobile computing device;
a storage controller of a mass data storage system, the storage controller comprising a distinct computing entity within the mass data storage system distributing input/output (I/O) data transferred to and from a plurality of host computers via a storage area network (SAN) and;
a push notification system configured to associate a token with the mobile computing device, and to define preferences of event information to be received in an event message by the mobile computing device, the token comprising a unique identifier assigned to the mobile computing device and the event information corresponding to a detected event within the storage controller of the mass data storage system, wherein the detected event is related to an operational status of the mass data storage system;
a one-way firewall; and
an event processing system configured to receive the token and the preferences from the mobile computing device and to, upon detecting the event by the storage controller:
receive the event message containing the event information from the storage controller via the one-way firewall, and match the mobile computing device preferences to the event message and convey the token and the event message containing the event information to the push notification system.

9. The facility according to claim 8 , wherein the push notification service is configured, upon receiving the token and the event message:
to identify, based on the token, the mobile computing device, and
to convey the event message to the mobile computing device.

10. The facility according to claim 8 , wherein the push notification service is configured to associate the token by receiving, from the mobile computing device, a token request, generating the token in response to the request, and conveying the token to the mobile computing device.

11. The facility according to claim 8 , wherein conveying the token and the preferences comprises conveying, from the mobile computing device, the token and the preferences to the storage controller, and conveying, from the storage controller, the token and the preferences to the event processing system via the one-way firewall.

12. The facility according to claim 8 , wherein the event message comprises a severity level that is selected a list consisting of an informational event, a warning event, a minor event, a major event and a critical event.

13. The facility according to claim 12 , wherein the preferences comprise a severity threshold and a message detail level.

14. The facility according to claim 13 , wherein the event processing system is configured to match the preference to the event message by detecting that severity threshold is less than or equal to the severity level.

15. A computer program product, the computer program product comprising:
a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising:
computer readable program code configured to associate a token with a mobile computing device, the token comprising a unique identifier assigned to the mobile computing device;
computer readable program code configured to define preferences of event information to be received in an event message by the mobile computing device, the event information corresponding to a detected event within a storage controller of a mass data storage system, wherein the storage controller comprises a distinct computing entity within the mass data storage system distributing input/output (I/O) data transferred to and from a plurality of host computers via a storage area network (SAN) and the detected event is related to an operational status of the mass data storage system;
computer readable program code configured to convey the token and the preferences from the mobile computing device to an event processing system;
computer readable program code configured to, upon detecting the event by the storage controller:
receive, by the event processing system, the event message containing the event information from the storage controller via a one-way firewall; and
match the mobile computing device preferences to the event message and convey the token and the event message containing the event information from the event processing system to a push notification system.

16. The computer program product according to claim 15 , and comprising upon receiving, by the push notification service, the token and the event message:
computer readable program code configured to identify, based on the token, the mobile computing device, and
computer readable program code configured to convey the event message to the mobile computing device.

17. The computer program product according to claim 15 , wherein the computer readable program code is configured to associate the token by conveying, by the mobile computing device, a token re

Assignees

• IBM

Inventors

• Bareket Amit
• Keller Michael
• Lereya Daniel
• Sabzerou Avraham
• Weiss Moshe

Classifications

• H04L63/1416 Primary

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