Systems and methods for product ordering and delivery for inmates

Patent metadata

Field	Value
Publication number	US-9922366-B1
Application number	US-201715652963-A
Country	US
Kind code	B1
Filing date	Jul 18, 2017
Priority date	Apr 20, 2017
Publication date	Mar 20, 2018
Grant date	Mar 20, 2018

Abstract

Disclosed herein is a system that includes an order processing subsystem and a delivery processing subsystem comprising at least one database and one or more processors. The one or more processors of the delivery processing subsystem is configured to receive a request for a user to access the delivery processing subsystem and a scanning device, authenticate the user by verifying the request with user credentials stored in the at least one database, provide the user with access to the delivery processing subsystem and the scanning device, receive scanned data from the scanning device, retrieve package data regarding a package for an inmate based on the scanned data from the scanning device, and generate, based on the package data, a route in the correctional facility for delivery of the package to the inmate in the correctional facility, wherein the route does not include an identity of the inmate.

First claim

What is claimed is:

1. A system for providing product ordering and delivery services for an inmate in a correctional facility, the system comprising:
an order processing subsystem that stores order information for each order of a plurality of orders for inmates in the correctional facility; and
a delivery processing subsystem at the correctional facility comprising at least one database and one or more processors configured to:
receive a request for a user to access the delivery processing subsystem and a scanning device;
authenticate the user by verifying the request with user credentials stored in the at least one database;
in response to authenticating the user, provide the user with access to the delivery processing subsystem and the scanning device;
receive scanned data from the scanning device, wherein the scanning device comprises an RFID reader or a camera and the scanned data is generated by scanning an RFID tag on a package with the RFID reader or photographing a quick response (QR) code on a label affixed to the package with the camera;
retrieve, from the order processing subsystem, package data regarding the package for an inmate based on the scanned data received from the scanning device, wherein the package data comprises an identity of the inmate and the package is received at the correctional facility without any information discernable to a human so as to conceal the identity of the inmate and contents of the package by use of the RFID tag or QR code; and
generate, based on the package data, a route in the correctional facility for delivery of the package to the inmate in the correctional facility, wherein the route does not include the identity of the inmate.

2. The system of claim 1 , wherein the request for the user to access the delivery processing subsystem and the scanning device comprises at least one of a username, password, challenge question, challenge answer, or biometric data.

3. The system of claim 1 , wherein the package data further comprises order information for the inmate and an indication of contents of the package.

4. The system of claim 3 , wherein the package is delivered to the inmate in the correctional facility with the generated route after the contents of the package are verified with the package data.

5. A method for delivery processing of a package for an inmate in a correctional facility, the method comprising:
receiving, from a computing device, a request for a user in the correctional facility to access a delivery processing system and a scanning device;
verifying the request with user credentials stored in one or more databases;
providing the user with access to the delivery processing system and the scanning device in response to verifying the request for the user;
receiving encoded data from the scanning device, wherein the scanning device comprises an RFID reader and the encoded data is generated by scanning an RFID tag affixed to the package with the RFID reader;
decoding the encoded data to obtain package data regarding the package for the inmate, wherein the package data comprises an identity of the inmate and the package is received at the correctional facility without any information discernable to a human so as to conceal the identity of the inmate and contents of the package by use of the RFID tag; and
generating, based on the package data, a route in the correctional facility for delivery of the package to the inmate in the correctional facility, wherein the route does not include the identity of the inmate.

6. The method of claim 5 , wherein the package data further includes order information for the inmate and an indication of contents of the package.

7. The method of claim 5 , further comprising;
retrieving a location of the inmate in the correctional facility from the one or more databases based on the package data.

8. The method of claim 7 , wherein the generated route comprises turn by turn instructions for navigating the user to the location of the inmate in the correctional facility.

9. The method of claim 7 , wherein the location of the inmate includes a prison cell number and a prison cell location of the inmate in the correctional facility.

10. The method of claim 9 , wherein the location of the inmate is included in the generated route.

11. The method of claim 9 , wherein the location of the inmate is not included in the generated route.

12. A delivery processing system for processing a plurality of packages for inmates in a correctional facility, the system comprising:
a database;
a computing device of a user in the correctional facility;
a scanning device configured to scan tags affixed to each of the plurality of packages;
a delivery processing subsystem comprising one or more processors; and
an authentication subsystem configured to authenticate a user requesting to access the delivery processing subsystem and the scanning device, wherein the one or more processors of the delivery processing subsystem are configured to:
provide the computing device of the user with access to the delivery processing subsystem and the scanning device in response to authentication of the user;
receive scanned data from the scanning device, wherein the scanning device comprises a quick response (QR) code reader and the scanned data is generated by scanning a QR code affixed to a package;
retrieve package data regarding the package for an inmate from the database using the scanned data from the scanning device, wherein the package data comprises an identity of the inmate and the package is received at the correctional facility without any information discernable to a human so as to conceal the identity of the inmate and contents of the package by use of the QR code; and
based on the package data, generate a route in the correctional facility for delivery of the package to the inmate in the correctional facility, wherein the route does not include the identity of the inmate.

13. The delivery processing system of claim 12 , further comprising:
an employee profile subsystem configured to store employee profiles for authorized individuals of the correctional facility, wherein the user is an employee or an authorized individual of the correctional facility, and
wherein the authentication subsystem is further configured to:
receive a request from the computing device of the user to access the delivery processing subsystem and the scanning device;
retrieve an employee profile of the user from the employee profile subsystem; and
authenticate the user by verifying user credentials provided in the request with user information in the employee profile of the user.

14. The delivery processing system of claim 12 , wherein the computing device of the user is configured to:
receive the scanned data from the scanning device, wherein the scanned data includes encoded data; and
transmit the encoded data from the scanning device to the delivery processing subsystem.

15. The delivery processing system of claim 14 , wherein the one or more processors of the delivery processing subsystem are further configured to:
decode the encoded data from the scanning device by running a decoding algorithm to obtain the package data for the inmate.

16. The delivery processing system of claim 12 , wherein the one or more processors of the delivery processing subsystem are further configured to:
transmit the generated route to the computing device of the user in order for the user to deliver the package to the inmate in the correctional facility using the generated route.

Assignees

• Global Telstarlink Corp

Inventors

• Hodge Stephen Lee

Classifications

• G06Q10/0832

  Special goods or special handling procedures, e.g. handling of hazardous or fragile goods · CPC title

• G06Q50/26

  Government or public services (business processes related to the transportation industry G06Q50/40) · CPC title

• G06Q30/0635 Primary

  replenishment orders; recurring orders · CPC title

• G06Q10/087

  Inventory or stock management, e.g. order filling, procurement or balancing against orders · CPC title

• G06K7/10237

  the reader and the record carrier being capable of selectively switching between reader and record carrier appearance, e.g. in near field communication [NFC] devices where the NFC device may function as an RFID reader or as an RFID tag · CPC title