Monitoring cash supply-related information and managing refill of a cash supply

Patent metadata

Field	Value
Publication number	US-9905086-B1
Application number	US-201715792668-A
Country	US
Kind code	B1
Filing date	Oct 24, 2017
Priority date	Oct 24, 2017
Publication date	Feb 27, 2018
Grant date	Feb 27, 2018

Abstract

A device may determine that a cash supply associated with an automated teller machine (ATM) device needs to be refilled. The device may provide, to user devices, a notification requesting cash to refill the cash supply. The device may receive, from each of one or more user devices of the user devices, a response to the notification. The response, from a user device of the one or more user devices, may include information identifying a capability of an individual, associated with the user device, to: provide an amount of cash to refill the cash supply, provide the cash during a time period, or provide particular denominations of cash. The device may select at least one individual to refill the cash supply with the cash. The device may provide another notification related to refilling the cash supply to notify whether the individual has been selected to refill the cash supply.

First claim

What is claimed is:

1. A device, comprising:
one or more memories; and
one or more processors, communicatively coupled to the one or more memories, to:
determine that a cash supply associated with an automated teller machine (ATM) device needs to be refilled;
provide, to a plurality of user devices, a notification related to refilling the cash supply,
the notification identifying a need for the cash supply to be refilled,
the notification including information related to the need for the cash supply to be refilled,
the notification including information identifying one or more incentives related to the need for the cash supply to be refilled;

receive, from each of one or more user devices of the plurality of user devices, a response to the notification,
the response, from a user device of the one or more user devices, including information identifying a capability of an individual, associated with the user device, to provide cash to refill the cash supply,
the response including information related to at least one of:
the individual,
the user device, or
an account associated with the individual;

select, based on the response from each of the one or more user devices, at least one individual to refill the cash supply with the cash; and
provide, to each of the one or more user devices, another notification related to refilling the cash supply,
the other notification, for the user device, indicating whether the individual has been selected to refill the cash supply.

2. The device of claim 1 , where the one or more processors are further to:
determine that one or more factors associated with the cash supply have been satisfied; and
where the one or more processors, when determining that the cash supply needs to be refilled, are to:
determine that the cash supply needs to be refilled based on the one or more factors having been satisfied.

3. The device of claim 1 , where the one or more processors are further to:
determine that one or more factors associated with the at least one individual have been satisfied based on the response from each of the one or more user devices; and
where the one or more processors, when selecting the at least one individual, are to:
select the at least one individual based on the one or more factors having been satisfied.

4. The device of claim 1 , where the one or more processors are further to:
determine a schedule for the at least one individual to refill the cash supply with the cash; and
where the one or more processors, when providing the other notification, are to:
provide the other notification after determining the schedule,
the other notification including information identifying the schedule.

5. The device of claim 1 , where the one or more processors are further to:
send, to a server device associated with an organization that refills cash supplies for ATM devices, a message to schedule the cash supply to be refilled by the organization based on the response from each of the one or more user devices.

6. The device of claim 1 , where the one or more processors are further to:
receive information identifying that the ATM device has received the cash from the at least one individual after providing the other notification; and
monitor, from the ATM device, information related to the cash supply,
the information related to the cash supply identifying at least one of:
an amount of cash in the cash supply, or
a demand for the cash in the cash supply.

7. The device of claim 1 , where the one or more processors are further to:
update the account associated with the individual based on an amount of cash provided by the individual or the one or more incentives.

8. A non-transitory computer-readable medium storing instructions, the instructions comprising:
one or more instructions that, when executed by one or more processors, cause the one or more processors to:
determine that a cash supply associated with an automated teller machine (ATM) device needs to be refilled;
provide, to a plurality of user devices, a notification requesting cash to refill the cash supply,
the notification including information related to a need for the cash supply to be refilled;

receive, from each of one or more user devices of the plurality of user devices, a response to the notification,
the response, from a user device of the one or more user devices, including information identifying a capability of an individual, associated with the user device, to:
provide an amount of cash to refill the cash supply,
provide the cash during a time period, or
provide particular denominations of cash;

select, based on the response from each of the one or more user devices, at least one individual to refill the cash supply with the cash; and
provide, to each of the one or more user devices, another notification related to refilling the cash supply,
the other notification, for the user device, being related to notifying the individual whether the individual has been selected to refill the cash supply.

9. The non-transitory computer-readable medium of claim 8 , where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
determine a prediction related to a demand for the cash in the cash supply; and
where the one or more instructions, that cause the one or more processors to determine that the cash supply needs to be refilled, cause the one or more processors to:
determine that the cash supply needs to be refilled based on the prediction related to the demand.

10. The non-transitory computer-readable medium of claim 8 , where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
generate a report related to the cash supply after providing the other notification to each of the one or more user devices.

11. The non-transitory computer-readable medium of claim 8 , where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
receive, from the plurality of user devices, a plurality of messages,
a message, of the plurality of messages and associated with the user device, identifying that:
a distance between the user device and the ATM device satisfies a threshold, or
an electronic wallet associated with the user device is storing the amount of cash,
the amount of cash satisfying a threshold; and

where the one or more instructions, that cause the one or more processors to provide the notification to the plurality of user devices, cause the one or more processors to:
provide the notification to the plurality of user devices after receiving the plurality of messages.

12. The non-transitory computer-readable medium of claim 8 , where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
provide, to the ATM device, a set of instructions to permit the ATM device to provide the cash to one or more other individuals after the at least one individual has provided the cash to refill the cash supply.

13. The non-transitory computer-readable medium of claim 8 , where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:
determine that the cash provided by the at least one individual satisfies a threshold; and
determine to schedule the cash supply to be refilled by an organization associated with refilling cash supplies for ATM devices based on determining that the cash provided by the at least one individual satisfies the threshold.

Assignees

• Capital One Services Llc

Inventors

• Phillips Jeremy
• Liu Zhe
• Gomez Seidel Daniel

Classifications

• G07F19/203

  Dispensing operations within ATMs (dispensing in general G07D11/00) · CPC title

• G07F19/202

  Depositing operations within ATMs (depositing in general G07D11/00) · CPC title

• G07F19/209 Primary

  Monitoring, auditing or diagnose of functioning of ATMs · CPC title

• G07F19/206

  Software aspects at ATMs · CPC title