Personalized elevator dispatch

Patent metadata

Field	Value
Publication number	US-9896305-B2
Application number	US-201514706578-A
Country	US
Kind code	B2
Filing date	May 7, 2015
Priority date	May 7, 2015
Publication date	Feb 20, 2018
Grant date	Feb 20, 2018

Abstract

A routing plan for elevator passengers can be developed by a computer system, when there are a plurality of elevator users requesting service from a plurality of elevators. The routing plan can be based on user input that specifies a destination and a current location. Profile data for each user can also be used to develop the routing plan. The input and profile data is correlated with a shared resource in each elevator, and the routing plan is developed from the correlated data. The plan is then communicated to the users.

First claim

What is claimed is:

1. A computer implemented method for developing a routing plan for a plurality of users requesting elevator service from a plurality of elevators, the method comprising:
receiving, from each user in the plurality of users requesting elevator service, user input specifying a destination and a current location;
accessing, in response to the user input, profile data for each user in the plurality of users;
accessing, in response to the accessing of the profile data, a shared resource in each of the plurality of elevators;
correlating, with each of the shared resources in each of the plurality of elevators, the profile data and the user input;
developing, based on the correlating and the user input, the routing plan that includes elevator assignments for the plurality of users; and
communicating, according to the routing plan, the elevator assignments to the plurality of users.

2. The method of claim 1 , wherein the profile data for a particular user is collected by:
receiving, from the particular user's mobile device, identifying information for the particular user; and
accessing, based on the identifying information and relative to the plurality of elevators, elevator use history data for the particular user.

3. The method of claim 2 , wherein the collecting of profile data further comprises:
accessing, in response to the identifying information for the particular user, internet use history for the particular user, including social media use and social media connections to other users in the plurality of users; and
updating, based on the particular user's internet use history, social media use and social media connections, the profile data.

4. The method of claim 1 , wherein the user input further specifies a bilateral preference for another user in the plurality of users.

5. The method of claim 1 , wherein the profile data for another particular user in the plurality of users, in response to waiting time for an elevator in the plurality of elevators, is updated to reflect the other particular user's waiting time.

6. The method of claim 5 , wherein an increase in the waiting time in the profile data for the other particular user results in an increase in priority of the other particular user.

7. The method of claim 1 , wherein in response to profile data for each user in the plurality of users not being accessible, the method further comprises:
accessing, in response to the user input, profile data for some of the users in the plurality of users;
accessing, in response to the accessing of the profile data, a shared resource in each of the plurality of elevators;
correlating, with each of the shared resources in each of the plurality of elevators, the profile data for some of the users and user input from each user in the plurality of users requesting elevator service; and
developing; based on the correlating and the user input, the routing plan that includes elevator assignments for each user in the plurality of users.

8. A computer system for developing a routing plan for a plurality of users requesting elevator service from a plurality of elevators, the system comprising:
at least one processor circuit configured to:
receive, from each user in the plurality of users requesting elevator service, user input specifying a destination and a current location;
access, in response to the user input, profile data for each user in the plurality of users;
access, in response to the accessing of the profile data, a shared resource in each of the plurality of elevators;
correlate, with each of the shared resources in each of the plurality of elevators, the profile data and the user input;
develop, based on the correlating and the user input, the routing plan that includes elevator assignments for the plurality of users; and
communicate, according to the routing plan, the elevator assignments for the plurality of users.

9. The system of claim 8 , wherein the circuit is further configured to collect the profile data for a particular user by:
receiving, from the particular user's mobile device, identifying information for the particular user; and
accessing, based on the identifying information and relative to the plurality of elevators, elevator user history data for the particular user.

10. The system of claim 9 , wherein the circuit is further configured to collect the profile data for the particular user by:
accessing, in response to the identifying information for the particular user, internet use history for the particular user, including social media use and social media connections to other users in the plurality of users; and
updating, based on the particular user's internet use history, social media use and social media connections, the profile data.

11. The system of claim 8 , wherein the user input further specifies a bilateral preference for another user in the plurality of users.

12. The system of claim 8 , wherein the circuit is further configured to, update the profile data for another particular user in the plurality of users, in response to waiting time for an elevator in the plurality of elevators, to reflect the other particular user's waiting time.

13. The system of claim 12 , wherein the circuit is further configured to increase priority of the other particular user, in response to an increase in the waiting time in the profile data for the other particular user.

14. The system of claim 8 , wherein, in response to profile data for each user in the plurality of users in not accessible, the circuit is further configured to:
access, in response to the user input, profile data for some of the users in the plurality of users;
access, in response to the accessing of the profile data, a shared resource in each of the plurality of elevators;
correlate, with each of the shared resources in each of the plurality of elevators, the profile data for some of the users and user input from each user in the plurality of users requesting elevator service; and
develop, based on the correlating and the user input, the routing plan that includes elevator assignments for each user in the plurality of users.

15. A computer program product for developing a routing plan for a plurality of users requesting elevator service from a plurality of elevators, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions executable by a computer processing circuit to cause the circuit to perform the method comprising:
receiving, from each user in the plurality of users requesting elevator service, user input specifying a destination and current location;
accessing, in response to the user input, profile data for each user in the plurality of users;
accessing, in response to the accessing of the profile data, a shared resource in each of the plurality of elevators;
correlating, with each of the shared resources in each of the plurality of elevators, the profile data and the user input;
developing, based on the correlating and the user input, the routing plan that includes elevator assignments for the plurality of users; and
communicating, according to the routing plan, the elevator assignments for the plurality of users.

16. The computer program product of claim 15 , wherein the profile data for a particular user is collected by:
receiving, from the particular user's mobile device, identifying information for the particular user; and
accessing, based on the identifying information and relativ

Assignees

• IBM

Inventors

• Blandin Sebastien
• Wynter Laura

Classifications

• B66B1/3461

  between the elevator control system and remote or mobile stations · CPC title

• B66B3/006

  for guiding passengers to their assigned elevator car · CPC title

• B66B1/468 Primary

  Call registering systems · CPC title

• B66B2201/4615

  Wherein the destination is registered before boarding · CPC title

• B66B2201/4653

  wherein the call is registered using portable devices · CPC title