Personalizing the audio visual experience during telecommunications

Patent metadata

Field	Value
Publication number	US-9843669-B1
Application number	US-201615226708-A
Country	US
Kind code	B1
Filing date	Aug 2, 2016
Priority date	Aug 2, 2016
Publication date	Dec 12, 2017
Grant date	Dec 12, 2017

Abstract

A method and system are provided. The method includes identifying content in a telecommunication session between a caller and one or more other parties. The method further includes dynamically personalizing media provided to the caller on a telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session. The telecommunication session occurs prior to the subsequent telecommunication session.

First claim

What is claimed is:

1. A method, comprising:
identifying, by a telecommunication device having a processor and a memory, content in a telecommunication session between a caller and one or more other parties; and
dynamically personalizing, by the telecommunication device, media provided to the caller on the telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, the telecommunication session occurring prior to the subsequent telecommunication session,
wherein said identifying step comprises creating a summary of an audio conversation occurring in the telecommunication session, and
wherein said personalizing step comprises determining a signature style of talking of the caller, and setting the summary of the audio conversation occurring in the telecommunication session as a reverse caller tune incorporating the signature style of talking for the subsequent telecommunication session.

2. The method of claim 1 , wherein the media is selected from the group consisting of audio media, visual media, and multimedia.

3. The method of claim 2 , wherein the visual media comprises visual objects selected from the group consisting of text, images, and videos.

4. The method of claim 1 , wherein the telecommunication session is selected from the group consisting of an audio-based conversation, a visual-based conversation, and a multimedia conversation.

5. The method of claim 1 , wherein said dynamically personalizing step comprises streaming the media to the caller during at least the portion of the subsequent telecommunication session.

6. The method of claim 1 , wherein said creating step comprises:
performing audio marking to identify key discussion areas;
indexing the key discussion areas; and
forming the summary of the audio conversation by collating the indexed key discussion areas.

7. The method of claim 6 , wherein the key discussion areas are identified based on identification objects selected from the group consisting of a words in a predetermined list and word frequency counts.

8. The method of claim 1 , wherein the media provided to the caller is changed in each further subsequent telecommunication session based on content from a prior telecommunication session.

9. The method of claim 1 , wherein the media is provided to the caller during a telecommunication connection time of the subsequent telecommunication session.

10. The method of claim 1 , further comprising providing a targeted advertisement to the caller on the telecommunication device based on the identified content in the telecommunication session.

11. The method of claim 10 , wherein the targeted advertisement is provided in a form selected from the group consisting of audio advertising content, visual advertising content, and multimedia advertising content.

12. The method of claim 1 , further comprising repeating the method for each of a plurality of contacts in a contacts list of the caller.

13. The method of claim 1 , wherein the telecommunication session and the subsequent telecommunication session involve both an audio-based conversation and a visual-based conversation.

14. The method of claim 13 , wherein the content identified in the telecommunication session is identified from both the audio-based conversation and the visual-based conversation.

15. The method of claim 1 , wherein the summary comprises a collection of snippets of real-time conversations which include the voice of the caller and at least one of the one or more other parties.

16. A computer program product for personalizing telecommunications, the computer program product comprising a non-transitory computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform a method comprising:
identifying, by a telecommunication device having the processor and a memory, content in a telecommunication session between a caller and one or more other parties; and
dynamically personalizing, by the telecommunication device, media provided to the caller on the telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, the telecommunication session occurring prior to the subsequent telecommunication session,
wherein said identifying step comprises creating a summary of an audio conversation occurring in the telecommunication session, and
wherein said personalizing step comprises determining a signature style of talking of the caller, and setting the summary of the audio conversation occurring in the telecommunication session as a reverse caller tune incorporating the signature style of talking for the subsequent telecommunication session.

17. An apparatus, comprising:
a telecommunication device having a processor and a memory, the telecommunication device being configured to:
identify content in a telecommunication session between a caller and one or more other parties by creating a summary of an audio conversation occurring in the telecommunication session; and
dynamically personalize media provided to the caller on the telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, by determining a signature style of talking of the caller, and setting the summary of the audio conversation occurring in the telecommunication session as a reverse caller tune incorporating the signature style of talking for the subsequent telecommunication session, the telecommunication session occurring prior to the subsequent telecommunication session.

18. The apparatus of claim 17 , wherein the telecommunication device comprises an audio analyzer for at least assisting in creating the summary of an audio conversation occurring in the telecommunication session, wherein at least a portion of the summary is included in the media provided to the caller.

19. The apparatus of claim 17 , wherein the telecommunication device comprises a text analyzer for at least assisting in identifying the content in the telecommunication session upon which is based the personalizing of the media provided to the user.

Assignees

• IBM

Inventors

• Singh Alok K

Classifications

• G06Q30/0251

  Targeted advertisements · CPC title

• H04M1/274508

  Electricity · mapped topic

• H04M3/42221

  Conversation recording systems (at the subscriber's set H04M1/656) · CPC title

• H04M3/42017 Primary

  Customized ring-back tones · CPC title

• G10L19/018

  Audio watermarking, i.e. embedding inaudible data in the audio signal · CPC title