Systems and methods for event routing and correlation

Patent metadata

Field	Value
Publication number	US-9807143-B2
Application number	US-201414450771-A
Country	US
Kind code	B2
Filing date	Aug 4, 2014
Priority date	Aug 4, 2014
Publication date	Oct 31, 2017
Grant date	Oct 31, 2017

Abstract

A collaboration environment provides a generic event distributing framework that can distribute both synchronous and asynchronous events. The distributed events may be pre-defined or dynamically defined. Further, the framework can support multiple data formats for the event payload. The collaboration environment relies on two separate APIs to separate event producers from event consumers.

First claim

What is claimed is:

1. A method for providing an event in a collaboration environment, the method comprising:
a first application programming interface (API), executed by a processor:
receiving a communication from a first device associated with the event from a producer;
translating the event from a first language into a general language;
sending the event to a collaboration bus;

the processor:
determining if a first listener has subscribed to the event by identifying a subscription to the event;
providing an indication to a second API as to whether the first listener has subscribed to the event;
retrieving a list of synchronous listeners, wherein the list includes at least the first listener and a second listener, wherein each listener in the list receives the event in an order provided by the list;

if the first listener has subscribed to the event and if the event is synchronous:
the second API, executed by the processor:
receiving the event from the collaboration bus;
receiving the indication from the processor as to whether the first listener has subscribed to the event;
if the first listener has subscribed to the event, translating the event from the general language into a second language;
sending the event to a second device associated with the first listener;
receiving a first response from the first listener, wherein the first response includes a change to the event;
incorporating the change into the event; and

the processor:
sending the event with the incorporated change to the second listener;
determining if the event is synchronous; and
if a third listener indicates that the third listener wants to receive the event asynchronously, sending the event to the third listener as an asynchronous event.

2. The method as defined in claim 1 , further comprising:
receiving an event description for the event; and
receiving the subscription to the event.

3. The method as defined in claim 2 , wherein a subscriber services module determines if the first listener has subscribed to the event by identifying the subscription to the event in a database.

4. The method as defined in claim 3 , wherein the processor sends the event with the change to the second listener through a third API.

5. The method as defined in claim 3 , further comprising, if the event is asynchronous, the second API sending the event to a first listener and a second listener substantially simultaneously.

6. The method as defined in claim 5 , wherein the event is communicated with one of a SIP protocol or an HTTP protocol.

7. A collaboration environment comprising:
a memory;
a processor in communication with the memory, the processor operable to execute:
a first application programming interface (API), the first API operable to:
receive an event from a producer;
translate the event from a first language into a general language;
send the event to a collaboration bus;

a subscriber services module operable to:
determine if a first listener has subscribed to the event by identifying a subscription to the event;
provide an indication to the second API as to whether the first listener has subscribed to the event;

a second API operable to:
retrieve a list of synchronous listeners, wherein the list includes at least the first listener and a second listener, wherein each listener in the list receives the event in an order provided by the list;
receive the event from the collaboration bus;
receive the indication from the subscriber services module as to whether the first listener has subscribed to the event;
if the first listener has subscribed to the event, translate the event from the general language into a second language;
send the event to the first listener;
receive a first response from the first listener, wherein the first response includes a change to the event;
incorporate the change into the event;
send the event with the incorporated change to the second listener;
determine if the event is synchronous; and
if a third listener indicates that the third listener wants to receive the event asynchronously, send the event to the third listener as an asynchronous event.

8. The collaboration environment as defined in claim 7 , wherein the subscriber services module operable to determine if the second listener has subscribed to the event.

9. The collaboration environment as defined in claim 7 , wherein the second API is further operable to: if the event is asynchronous, send the event to a first listener and a second listener substantially simultaneously.

10. A non-transitory computer readable medium having stored thereon processor executable instructions that cause a computing system to execute a method, the instructions comprising:
instructions to execute a first application programming interface (API), the first API comprising:
instructions to receive an event from a producer;
instructions to translate the event from a first language into a general language;
instructions to send the event to a collaboration bus;
instructions to execute a subscriber services module, the subscriber services module comprising:
instructions to receive a subscription to an event from a first listener;
instructions to determine if the first listener has subscribed to the event by identifying the subscription to the event; instructions to provide an indication to a second API as to whether the first listener has subscribed to the event;

instructions to execute the second API, the second API comprising:
instructions to retrieve a list of synchronous listeners, wherein the list includes at least the first listener and a second listener, wherein each listener in the list receives the event in an order provided by the list;
instructions to receive the event from the collaboration bus;
instructions to receive the indication from the subscriber services module as to whether the first listener has subscribed to the event;
if the first listener has subscribed to the event, instructions to translate the event from the general language into a second language;
instructions to send the event to the first listener;
instructions to receive a first response from the first listener, wherein the first response includes a change to the event;
instructions to incorporate the change into the event;
instructions to send the event with the incorporated change to the second listener
instructions to determine if the event is synchronous; and
if a third listener indicates that the third listener wants to receive the event asynchronously, instructions to send the event to the third listener as an asynchronous event.

11. The computer readable medium as defined in claim 10 , further comprising:
instructions to determine if the event is synchronous; and
if the event is asynchronous, instructions to send the event to a first listener and a second listener substantially simultaneously.

12. The computer readable medium as defined in claim 10 , wherein the event is communicated with one of a SIP protocol or an HTTP protocol.

13. The computer readable medium as defined in claim 10 , further comprising instructions to apply a filter for the first listener or the second listener to determine if the first listener or the second listener needs to receive the event.

Assignees

• Avaya Inc

Inventors

• Braudes Robert E
• Haserodt Kurt
• Favero Robert J

Classifications

• H04L67/02 Primary

  based on web technology, e.g. hypertext transfer protocol [HTTP] · CPC title

• H04L65/403

  Arrangements for multi-party communication, e.g. for conferences (data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15) · CPC title

• H04L65/605

  Electricity · mapped topic

• G06Q10/10

  Office automation; Time management · CPC title

• H04L65/1096

  Supplementary features, e.g. call forwarding or call holding (systems providing special services or facilities to telephony subscribers H04M3/42) · CPC title