Contextually driven messaging system

Patent metadata

Field	Value
Publication number	US-9807045-B2
Application number	US-201514736226-A
Country	US
Kind code	B2
Filing date	Jun 10, 2015
Priority date	Jun 10, 2015
Publication date	Oct 31, 2017
Grant date	Oct 31, 2017

Abstract

A method may include receiving, by a computing device associated with a user, a message from an origination source and receiving, by the computing device, an audio input. The method may also include determining, by the computing device and based at least in part on the audio input and contextual information, a probability that the user intends to send a response message to the origination source. The method may further include, responsive to determining that the probability the user intends to send the response message to the origination source satisfies a threshold probability, determining, by the computing device, that the user intends to send the response message to the origination source. The method may also include, responsive to determining that the user intends to send the response message to the origination source, generating, by the computing device and based on the audio input, the response message, and sending, by the computing device, the response message to the origination source.

First claim

The invention claimed is:

1. A method comprising:
receiving, by a computing device associated with a first user, a message from a device associated with a second user;
receiving, by the computing device, an audio input while the conversation in an active state, wherein, while in the active state, the computing device does not require a command to reply to the message;
determining, by the computing device and based at least in part on the audio input and contextual information, a probability that the first user intends to send a response message to the device associated with the second user, the contextual information including one or more of a frequency of incoming messages from the device associated with the second user, a frequency of outgoing messages to the device associated with the second user, an amount of time that has elapsed since a most recent message was received from the device associated with the second user, an amount of time that has elapsed since a most recent response was sent to the device associated with the second user;
determining whether the probability the first user intends to send the response message to the device associated with the second user satisfies a threshold probability;
responsive to determining that the probability the first user intends to send the response message to the device associated with the second user satisfies the threshold probability, determining, by the computing device, that the first user intends to send the response message to the device associated with the second user; and
responsive to determining that the first user intends to send the response message to the device associated with the second user:
generating, by the computing device and based on the audio input, the response message; and
sending, by the computing device, the response message to the device associated with the second user.

2. The method of claim 1 , further comprising:
responsive to determining that the probability the first user intends to send the response message to the device associated with the second user does not satisfy than the threshold probability:
outputting, by the computing device, a request for additional action by the first user;
receiving, by the computing device and from the first user; a second audio input indicative of the first user's intent to send a message; and
sending, by the computing device and based at least in part on the second audio input, the response message to the device associated with the second user.

3. The method of claim 1 , further comprising:
prior to receiving the audio input, receiving, by the computing device, a message from a device associated with a third user;
determining, by the computing device and based at least in part on the audio input and contextual information, a probability that the first user intends to send the response message to the device associated with the third user;
determining, by the computing device and based on the probability that the first user intends to send the response message to the device associated with the second user and the probability that the first user intends to send the response message to the device associated with the second user, whether the first user intends to send the response message to the device associated with the second user or to the device associated with the third user; and
responsive to determining that the first user intends to send the response message to the device associated with the third user:
generating, by the computing device and based on the audio input, the response message; and
sending, by the computing device, the response message to the device associated with the third user.

4. The method of claim 3 ,
wherein determining that the first user intends to send the response message to the device associated with the second user is further responsive to determining that the probability the first user intends to send the response message to the device associated with the second user satisfies the threshold probability but the probability that the first user intends to send the response message to the device associated with the third user does not satisfy the threshold probability, and
wherein determining that the first user intends to send the response message to the device associated with the third user is further responsive to determining that the probability the first user intends to send the response message to the device associated with the third user satisfies the threshold probability but the probability that the first user intends to send the response message to the device associated with the second user does not satisfy than the threshold probability.

5. The method of claim 3 ,
wherein determining that the first user intends to send the response message to the device associated with the second user is further responsive to determining that the probability the first user intends to send the response message to the device associated with the second user satisfies the threshold probability and is greater than the probability that the first user intends to send the response message to the device associated with the third user, and
wherein determining that the first user intends to send the response message to the device associated with the third user is further responsive to determining that the probability the first user intends to send the response message to the device associated with the third user satisfies the threshold probability and is greater than the probability that the first user intends to send the response message to the device associated with the second user.

6. The method of claim 1 , further comprising:
determining, by the computing device, a probability the first user intends to listen to the message from the device associated with the second user; and
responsive to determining that the probability the first user intends to listen to the message from the device associated with the second user satisfies a threshold probability for listening to messages:
generating, by the computing device and based on the message from the device associated with the second user; audio data; and
outputting, by the computing device, the audio data.

7. The method of claim 1 , wherein the probability that the first user intends to send the response message to the device associated with the second user is not based a user command.

8. A device associated with a first user, the device comprising:
an audio output device;
an audio input device;
a communication unit;
at least one processor; and
a storage device that stores a message management module operable by the at least one processor to:
receive, via the communication unit, a message from a device associated with a second user;
receive, via the audio input device, an audio input while the conversation in an active state, wherein, while in the active state, the computing device does not require a command to reply to the message;
determine, based at least in part on the audio input and contextual information, a probability that the first user intends to send a response message to the device associated with the second user, the contextual information including one or more of a frequency of incoming messages from the device associated with the second user, a frequency of outgoing messages to the device associated with the second user, an amount of time that has elapsed since a most recent message was received from the device associated with the second user, an amount of time that has elapsed since a most recent response was sent to the device associated with the second user;

determine whether the probability the first user intends to send the response message to the device associated with the second user satisfies a threshold probab

Assignees

• Google Inc

Inventors

• Malahy Evan Nicklas Wu

Classifications

• G06Q10/107 Primary

  Computer-aided management of electronic mailing [e-mailing] · CPC title

• G10L13/02

  Methods for producing synthetic speech; Speech synthesisers · CPC title

• G10L15/26

  Speech to text systems (G10L15/08 takes precedence) · CPC title

• H04M1/72552

  Electricity · mapped topic

• H04L51/00

  User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail · CPC title