Collaborative group and content management utilizing user activated collaboration threads

Patent metadata

Field	Value
Publication number	US-9794760-B2
Application number	US-201313803079-A
Country	US
Kind code	B2
Filing date	Mar 14, 2013
Priority date	Mar 14, 2013
Publication date	Oct 17, 2017
Grant date	Oct 17, 2017

Abstract

Systems and techniques facilitate capturing, via a server, a communication between a plurality of participants via computing devices of the participants and utilizing a communication tool associated with the computing devices. The server links the communication to a collaboration thread that is accessible by each participant via a computing device of each participant, where the collaboration thread includes a container object that provides access to stored content associated with each communication linked to the collaboration thread. The server further notifies each participant of the collaboration thread including an indication that the collaboration thread has been revised based upon the linking of the communication to the collaboration thread.

First claim

What is claimed is:

1. A method comprising:
capturing, via a server, a communication between a plurality of participants via computing devices of the participants and utilizing a communication tool associated with the computing devices;
linking, via the server, the communication to a collaboration thread that is accessible by each participant via a computing device of each participant, wherein the collaboration thread comprises a container object that provides access to stored content associated with each communication linked to the collaboration thread; and
notifying, via the server, each participant of the collaboration thread including an indication that the collaboration thread has been revised based upon the linking of the communication to the collaboration thread;
wherein:
the server facilitates linking of the communication to an existing collaboration thread in response to a participant of the communication providing to the server, during initiation of the communication, an association of the communication with the existing collaboration thread by participant selection of the existing collaboration thread from a list of collaboration threads; and
the collaboration thread is accessible via a plug-in module for a user interface of an email communication tool at a computing device of a participant, the user interface including access to different types of communications via different communication tools, and the stored content associated with each type of communication is accessible via the collaboration thread, the user interface including a displayed first list of a plurality of participants associated with the collaboration thread and a displayed second list of different types of communications, wherein the different types of communications of the second list include an email, an instant message, and a phone call that is interactive between at least two participants, and the user interface enables a participant associated with the collaboration thread to select, via the user interface, any combination of one or more participants from the first list together with any type of communication from the second list, that results in automatic initiation of the selected type of communication with the selected one or more participants.

2. The method of claim 1 , wherein the communication is automatically linked by the server to a new collaboration thread when no participant of the communication provides any association to the server of the communication with any other existing collaboration thread.

3. The method of claim 2 , wherein the communication is linked to an existing collaboration thread or a new collaboration thread by at least one of: utilizing meta-data of the communication that references the collaboration thread, utilizing other data provided within content of the communication that references the collaboration thread, and utilizing an independent context that is distinct from the communication and that links an identity of the communication with an identity of the collaborative thread.

4. The method of claim 2 , wherein the participants of each communication linked with the existing collaboration thread have access to content associated with links to all communications within the existing collaboration thread.

5. The method of claim 1 , wherein the different communication tools facilitate different communications comprising at least one of email, file sharing, peer-to-peer instant messaging, multi-user chat messaging, voice over IP communications, and online video conferencing sessions.

6. The method of claim 1 , wherein the stored content comprises at least one of participant contact information, content exchanged by participants within each communication, meta-data from a plurality of communications of different types from a plurality of participants and from a plurality of devices of different types, and links to synchronous media resources comprising at least one of audio resources and video resources.

7. The method of claim 1 , wherein the user interface facilitates access to and selection from a plurality of different, existing collaboration threads associated with the participant accessing the user interface.

8. The method of claim 7 , wherein the notifying each participant of the collaboration thread including an indication that the collaboration thread has been revised comprises:
including the collaboration thread in a list of a plurality of collaboration threads within the user interface that ranks the collaboration threads by at least one criteria selected from the group consisting of time at which a collaboration thread has been revised, number of participants associated with a thread, and number of communications associated with a collaboration thread.

9. The method of claim 7 , further comprising:
facilitating searching for collaboration threads associated with the participant within the user interface utilizing search criteria input by the participant within the user interface.

10. The method of claim 1 , further comprising:
in response to a participant of the collaboration thread defining an association of the collaboration thread with a second collaboration thread, merging the collaboration thread with the second collaboration thread to define a single collaboration thread including links to all communications and participants from the collaboration thread and the second collaboration thread within the single collaboration thread.

11. The method of claim 1 , further comprising:
extracting and indexing content, via the server, from the communication to facilitate searching and retrieving of the content, wherein the extracted and indexed content comprises at least one of contact information for participants associated with the communication and other content associated with the communication.

12. The method of claim 1 , wherein the server directly communicates with the computing devices of the participants to facilitate notifying participants of revisions to collaboration threads and providing access to content of collaboration threads stored within the container object, and the server also directly communicates with a plurality of communication tool servers to facilitate capturing and linking of communications with collaboration threads.

13. An apparatus comprising:
a memory configured to store instructions including one or more applications that support communications between the apparatus and other computing devices over a network;
a network interface device configured to enable communications over the network; and
a processor coupled to the network interface device and the memory, and configured to execute and control operations of the one or more applications so as to:
capture a communication between a plurality of participants via computing devices of the participants and utilizing a communication tool associated with the computing devices;
link the communication to a collaboration thread that is accessible by each participant via a computing device of each participant, wherein the collaboration thread comprises a container object that provides access to stored content associated with each communication linked to the collaboration thread; and
notify each participant of the collaboration thread including an indication that the collaboration thread has been revised based upon the linking of the communication to the collaboration thread;
wherein:
the processor facilitates linking of the communication to an existing collaboration thread in response to a participant of the communication providing to the apparatus, during initiation of the communication, an association of the communication with the existing collaboration th

Assignees

• Cisco Tech Inc

Inventors

• Quatrano Stephen

Classifications

• H04W4/08 Primary

  User group management · CPC title

• H04L67/02

  based on web technology, e.g. hypertext transfer protocol [HTTP] · CPC title

• G06F16/3329

  Natural language query formulation · CPC title