Online classroom analytics system and methods

Patent metadata

Field	Value
Publication number	US-9779084-B2
Application number	US-201314046019-A
Country	US
Kind code	B2
Filing date	Oct 4, 2013
Priority date	Oct 4, 2013
Publication date	Oct 3, 2017
Grant date	Oct 3, 2017

Abstract

The methods, apparatus, and systems described herein facilitate decision-making by providing predictions of student outcomes and behaviors. The methods include receiving a communication posted by a student, identifying keywords in text of the communication associated with one or more student metrics, scoring the communication for at least one student metric, and predicting a likelihood of a student outcome based on the score.

First claim

What is claimed is:

1. A system adapted to assist instructors with interactions with students, comprising:
a network server comprising a processor and a computer readable medium operably coupled thereto, the computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, where the plurality of instructions comprises:
instructions, that when executed, receive a communication posted by a student;
instructions, that when executed, receive a communication written by an instructor;
instructions, that when executed, apply a psychologically-based linguistic analysis to text of the student communication and instructor communication to predict a likelihood of a student outcome with the instructor;
instructions, that when executed, monitor the electronic communication between the instructor and the student to measure instructor performance;
instructions, that when executed, apply a scoring algorithm to the measured instructor performance and to the analyzed text of the instructor communication to detect keywords and phrases;
instructions, that when executed, generate a score for the instructor communication from the application of the scoring algorithm and from comparison of the detected keywords and phrases with a plurality of keywords and phrases stored in a library; and
instructions, that when executed, create an evaluation report that provides guidance to the instructor to facilitate a responsive communication with the student based on the score for the instructor communication,
wherein the responsive communication is received on a student device using a modality for the responsive communication based on the predicted likelihood of the student outcome.

2. The system of claim 1 , wherein the student communication is received during a class.

3. The system of claim 1 , wherein the student outcome comprises passing or failing a course, remaining or dropping out of a course, or a combination thereof.

4. The system of claim 1 , further comprising instructions, that when executed, analyze student biographical data, demographic data, or a combination thereof, to predict a likelihood of a student outcome.

5. The system of claim 1 , wherein applying the psychologically-based linguistic analysis to text of the student communication and the instructor communication provides a personality type of the student and the instructor.

6. The system of claim 5 , further comprising instructions, that when executed, provide the instructor with data on which student personality type the instructor is not effective with.

7. The system of claim 1 , wherein the keywords and phrases relate to specific advice or action items that the student can do to improve performance, or to identify positive language that reinforces good student behavior or performance.

8. The system of claim 1 , further comprising instructions, that when executed, determine a degree of responsiveness, grammar, clarity, and relevance of the instructor communication.

9. The system of claim 1 , further comprising instructions, that when executed, evaluate a quality of instructor feedback to the student in the instructor communication.

10. The system of claim 1 , further comprising instructions, that when executed, determine whether the instructor identified areas for improvement of the student in the instructor communication.

11. A method for assisting instructors with interactions with students, which comprises:
receiving, at a network server, a communication posted by a student;
receiving, at a network server, a communication written by an instructor;
identifying, at a network server, keywords in text of the student communication and instructor communication associated with a personality type to predict a likelihood of a student outcome with the instructor;
monitoring, at a network server, the electronic communication between the instructor and the student to measure instructor performance;
applying, at a network server, a scoring algorithm to the measured instructor performance and to the analyzed text of the instructor communication to detect keywords and phrases associated with teaching the student;
generating, at a network server, a score for the instructor communication from the application of the scoring algorithm and from comparison of the detected keywords and phrases with a plurality of keywords and phrases stored in a library;
creating, at a network server, an evaluation report that provides guidance to the instructor to facilitate a responsive communication with the student based on the score for the instructor communication, and
providing the responsive communication to the student on a student device using a modality for the responsive communication based on the predicted likelihood of the student outcome.

12. The method of claim 11 , wherein the student outcomes comprise passing or failing a course, remaining or dropping out of a course, or a combination thereof.

13. The method of claim 11 , wherein the student communication is received during a class.

14. The method of claim 11 , further comprising analyzing student biographical data, demographic data, or a combination thereof, to predict a likelihood of a student outcome.

15. The method of claim 11 , wherein identifying keywords in text of the student communication and the instructor communication provides a personality type of the student and the instructor.

16. The method of claim 15 , further comprising providing the instructor with data on which student personality type the instructor is not effective with.

17. The method of claim 11 , wherein the keywords and phrases associated with teaching the student relate to specific advice or action items that the student can do to improve performance or identify positive language that reinforces good student behavior or performance.

18. The method of claim 11 , further comprising determining whether the instructor identified areas for improvement of the student in the instructor communication.

19. A network server comprising a non-transitory, computer-readable medium comprising:
instructions, that when executed, receive a communication posted by a student;
instructions, that when executed, receive a communication written by an instructor;
instructions, that when executed, search for keywords in text of the student communication and the instructor communication associated with a personality type to predict the likelihood of a student outcome with the instructor;
instructions, that when executed, display a personality type for the student and the instructor on an instructor device;
instructions, that when executed, monitor the electronic communication between the instructor and the student to measure instructor performance;
instructions, that when executed, apply a scoring algorithm to the measured instructor performance and to the analyzed text of the instructor communication to detect keywords and phrases associated with teaching the student;
instructions, that when executed, generate a score for the instructor communication from the application of the scoring algorithm and from comparison of the detected keywords and phrases with a plurality of keywords and phrases stored in a library; and
instructions, that when executed, an evaluation report that provides guidance to the instructor to facilitate a responsive communication with the student based on the score for the instructor communication,
wherein the responsive communication is received on a student device using a modality

Assignees

• Mattersight Corp

Inventors

• Danson Christopher
• Mcingvale Brittney Lynn
• Stephan Alain
• Stadnik Tomasz
• Desikan Samantha Shruti
• Warford Roger

Classifications

• G06Q50/205 Primary

  Education administration or guidance · CPC title

• G06F40/30 Primary

  Semantic analysis · CPC title

• G06F17/2785 Primary

  Physics · mapped topic