Electronic mail messaging system and method

Patent metadata

Field	Value
Publication number	US-9762525-B2
Application number	US-97041110-A
Country	US
Kind code	B2
Filing date	Dec 16, 2010
Priority date	Dec 16, 2010
Publication date	Sep 12, 2017
Grant date	Sep 12, 2017

Abstract

Systems and methods of confirming an addressee of an email message include receiving an email message addressed to one or more forwarding addresses. At least one email address associated with each of the one or more forwarding addresses is obtained. A potential discrepancy in the email message is detected in response to the at least one obtained email address. Before sending the email message, an alert is issued to a sender of the email message. The alert provides a recommendation regarding whether to continue with sending the email message and identifies content associated with the email message that led to detecting the potential discrepancy.

First claim

What is claimed is:

1. A method of confirming an addressee of an email message, the method comprising:
receiving an email message addressed to one or more forwarding addresses that include a local mailing list;
identifying a global mailing list with a duplicate name as a name of the local mailing list;
considering the identification of the global mailing list with the duplicate name as the name of the local mailing list to be a potential discrepancy in the email message and detecting the potential discrepancy by determining that content of the email message is inappropriate for one or more members of the local mailing list; and
issuing, before sending the email message, an alert to a sender of the email message in response to the potential discrepancy in the email message, the alert providing a recommendation regarding whether to continue with sending the email message.

2. The method of claim 1 , further comprising displaying in the alert each member of the local mailing list to the sender of the email message.

3. The method of claim 1 , further comprising requesting in the alert that the sender of the email message select between the local mailing list and the global mailing list.

4. The method of claim 3 , further comprising providing a recommendation in the alert as to which of the mailing lists to choose.

5. The method of claim 4 , further comprising issuing a second alert upon concluding the sender of the email message has selected a wrong mailing list of the two mailing lists.

6. The method of claim 1 , wherein the one or more forwarding addresses includes multiple mailing lists, and wherein detecting the potential discrepancy in the email message includes comparing membership of one of the multiple mailing lists with membership of another of the multiple mailing lists; and finding, in response to the comparison, that sending the email message to the multiple mailing lists presents an inconsistency.

7. The method of claim 1 , further comprising:
obtaining at least one email address associated with each of the one or more forwarding addresses; and
analyzing one or more past email messages between the sender and the at least one email address; and wherein detecting the potential discrepancy in the email message includes determining that content of the email message presents a novel topic of communication between the sender and the at least one email address.

8. A collaborative messaging system comprising:
a server computing system having a processor running an email server and analytics program code, the email server receiving an email message addressed to one or more forwarding addresses that include a local mailing list, the analytics program code identifying a global mailing list with a duplicate name as a name of the local mailing list and considering the identification of the global mailing list with the duplicate name as the name of the local mailing list to be a potential discrepancy in the email message and detecting the potential discrepancy by the analytics program code determining that content of the email message is inappropriate for one or more members of the local mailing list, the email server issuing, in response to the potential discrepancy, an alert to a sender of the email message before sending the email message, the alert providing a recommendation regarding whether to continue with sending the email message.

9. The collaborative messaging system of claim 8 , wherein the alert includes each member of the local mailing list to the sender of the email message.

10. The collaborative messaging system of claim 8 , wherein the alert requests that the sender of the email message select between the local mailing list and the global mailing list.

11. The collaborative messaging system of claim 10 , wherein the alert provides recommendation as to which of the mailing lists to choose.

12. The collaborative messaging system of claim 8 , wherein the one or more forwarding addresses includes multiple mailing lists, and wherein the potential discrepancy is detected by the analytics program code comparing membership of one of the multiple mailing lists with membership of another of the multiple mailing lists, and finding, in response to the comparison, that sending the email message to members of the multiple mailing lists presents an inconsistency.

13. The collaborative messaging system of claim 8 , wherein the analytics program code obtains at least one email address associated with each of the one or more forwarding addresses, analyzes one or more past email messages between the sender and the at least one email address, and detects the potential discrepancy in the email message by determining that content of the email message presents a novel topic of communication between the sender and the at least one email address.

14. A computer program product for confirming an addressee of an email message, the computer program product comprising:
a computer readable non-transitory storage medium having computer readable program code embodied therewith, the computer readable program code comprising:
computer readable program code configured to receive an email message addressed to one or more forwarding addresses that include a local mailing list;
computer readable program code configured to identify a global mailing list with a duplicate name as a name of the local mailing list and to consider the identification of the global mailing list with the duplicate name as the local mailing list to be a potential discrepancy in the email message, and to detect that the potential discrepancy in the email message includes computer-readable program code configured to determine that content of the email message is inappropriate for one or more members of the local mailing list; and
computer readable program code configured to issue, in response to the potential discrepancy, an alert to a sender of the email message before sending the email message, the alert providing a recommendation regarding whether to continue with sending the email message and identifying the global mailing list with the duplicate name as the local mailing list.

15. The computer program product of claim 14 , further comprising computer readable program code configured to display in the alert each member of the local mailing list to the sender of the email message.

16. The computer program product of claim 14 , further comprising computer-readable program code configured to request in the alert that the sender of the email message select between the local mailing list and the global mailing list.

17. The computer program product of claim 16 , further comprising computer-readable program code configured to provide a recommendation in the alert as to which of the mailing lists to choose.

18. The computer program product of claim 14 , wherein the one or more forwarding addresses includes multiple mailing lists, and wherein the computer-readable program code configured to detect the potential discrepancy in the email message includes: computer-readable program code configured to compare membership of one of the multiple mailing lists with membership of another of the multiple mailing lists; and computer-readable program code configured to find, in response to the comparison, that sending the email message to the multiple mailing lists presents an inconsistency.

19. The computer program product of claim 14 , further comprising:
computer readable program code configured to obtain at least one email address associated with each of the one or more forwarding addresses; and
computer-

Assignees

• Chakra Al
• Chen Li
• Julin Daniel P
• Meli Henri Fouotsop
• Sampathkumar Govindaraj
• IBM

Inventors

• Chakra Al
• Chen Li
• Julin Daniel P
• Meli Henri Fouotsop
• Sampathkumar Govindaraj

Classifications

• H04L51/12

  Electricity · mapped topic

• H04L51/02

  using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages · CPC title

• H04L51/28 Primary

  Electricity · mapped topic

• H04L51/48 Primary

  Message addressing, e.g. address format or anonymous messages, aliases · CPC title

• H04L51/212

  using filtering or selective blocking · CPC title