Context-dependent message management

Patent metadata

Field	Value
Publication number	US-9749272-B2
Application number	US-201514633223-A
Country	US
Kind code	B2
Filing date	Feb 27, 2015
Priority date	Feb 27, 2015
Publication date	Aug 29, 2017
Grant date	Aug 29, 2017

Abstract

A method, executed by a computer, for context-dependent message management, includes receiving proxy recipient information from a target recipient, detecting that a message is being drafted to the target recipient while the target recipient is unavailable, and suggesting a proxy recipient in place of the target recipient. The proxy recipient information may identify multiple proxy recipients organized according to message topic. The proxy recipient information may also describe one or more topics for which a target recipient is available and/or suitable. Proxy recipient information may be determined automatically or may be provided by a user. Furthermore, the proxy recipient information may include availability information. In one embodiment, a user approves of the proxy recipient prior to transmitting the message. In another embodiment, the target recipient is able to preemptively receive the message. A computer system and computer program product corresponding to the above method are also disclosed herein.

First claim

What is claimed:

1. A computer program product for messaging, the computer program product comprising:
a computer readable storage medium and program instructions stored on the computer readable storage medium, the program instructions comprising instructions to:
receive proxy recipient information from a target recipient;
detect that a message is being drafted to the target recipient
determine whether the target recipient is currently available without receiving a message from the target recipient; and
in response to determining that the target recipient is currently unavailable, suggest a proxy recipient for the target recipient to a user.

2. The computer program product of claim 1 , wherein the proxy recipient information identifies a plurality of proxy recipients for a corresponding plurality of topics.

3. The computer program product of claim 1 , wherein the proxy recipient information specifies one or more topics for the target recipient.

4. The computer program product of claim 1 , wherein the proxy recipient information is automatically determined.

5. The computer program product of claim 1 , wherein the proxy recipient information is provided by the user.

6. The computer program product of claim 1 , wherein the proxy recipient information comprises availability information.

7. The computer program product of claim 1 , further comprising instructions to enable the user to approve the proxy recipient previous to transmitting the message.

8. The computer program product of claim 1 , further comprising instructions to enable the target recipient to preemptively receive the message.

9. A computer system for messaging, the computer system comprising:
one or more computer processors;
one or more computer readable storage media;
program instructions stored therein for execution by at least one of the one or more computer processors, the program instructions comprising instructions to:
receive proxy recipient information from a target recipient;
detect that a message is being drafted to the target recipient
determine whether the target recipient is currently available without receiving a message from the target recipient; and
in response to determining that the target recipient is currently unavailable, suggest a proxy recipient for the target recipient to a user.

10. The computer system of claim 9 , wherein the proxy recipient information identifies a plurality of proxy recipients for a corresponding plurality of topics.

11. The computer system of claim 9 , wherein the proxy recipient information comprises availability information.

12. The computer system of claim 9 , further comprising instructions to enable the user to approve the proxy recipient previous to transmitting the message.

13. The computer system of claim 9 , wherein the proxy recipient information specifies one or more topics for the target recipient.

14. The computer system of claim 9 , wherein the proxy recipient information is automatically determined.

15. The computer system of claim 9 , wherein the proxy recipient information is provided by the user.

16. The computer system of claim 9 , further comprising instructions to enable the target recipient to preemptively receive the message.

Assignees

• IBM

Inventors

• Piccinini Sandro
• Sidoti Stefano

Classifications

• H04L51/22

  Electricity · mapped topic

• H04L51/043

  using or handling presence information · CPC title

• H04L51/14 Primary

  Electricity · mapped topic

• H04L67/24

  Electricity · mapped topic

• H04L67/54

  Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users · CPC title