Determining errors in forms using eye movement

Patent metadata

Field	Value
Publication number	US-9746920-B2
Application number	US-201514834489-A
Country	US
Kind code	B2
Filing date	Aug 25, 2015
Priority date	Aug 25, 2015
Publication date	Aug 29, 2017
Grant date	Aug 29, 2017

Abstract

Tracking eye movement during the completion of a form on a mobile computing device to determine possible errors and suggest changes to the form. To improve data quality, eye-tracking data is used to determine input fields on a form that cause issues for a user; based on the eye tracking data, suggestions are made to change a response or to modify the form.

First claim

What is claimed is:

1. A method comprising:
receiving a set of responses to a set of input fields in a form;
identifying, while receiving the set of responses, a set of eye movements of a user in relation to the form;
correlating the set of eye movements to the set of responses;
determining a set of possible errors in the set of responses based, at least in part, on the set of responses and the set of eye movements, wherein:
the set of possible errors includes an omitted response in the set of responses, and
the set of eye movements includes a hesitation; and

suggesting a set of modifications to the form, but not the set of responses, based, at least in part, on the set of possible errors;
wherein:
at least identifying a set of eye movements of a user in relation to the form is performed by computer software running on computer hardware.

2. The method of claim 1 , further including:
informing the user of the set of possible errors.

3. The method of claim 1 , further including:
storing the set of eye movements with the form as a historical data in a set of historical data.

4. The method of claim 1 , wherein determining the set of possible errors includes:
comparing a set of historical data for the form to the set of responses and the set of eye movements.

5. The method of claim 4 , further including:
modifying the omitted response based, at least in part, on the set of historical data and the set of eye movements.

6. The method of claim 1 , further including:
modifying a response in the set of responses based, at least in part, on the set of possible errors.

7. A computer program product comprising:
a computer readable storage medium having stored thereon:
first instructions executable by a device to cause the device to receive a set of responses to a set of input fields in a form;
second instructions executable by a device to cause the device to identify, while receiving the set of responses, a set of eye movements of a user in relation to the form;
third instructions executable by a device to cause the device to correlate the set of eye movements to the set of responses;
fourth instructions executable by a device to cause the device to determine a set of possible errors in the set of responses based, at least in part, on the set of responses and the set of eye movements, wherein:
the set of possible errors includes an omitted response in the set of responses, and
the set of eye movements includes a hesitation; and

fifth instructions executable by a device to cause the device to suggest a set of modifications to the form, but not the set of responses, based, at least in part, on the set of possible errors.

8. The computer program product of claim 7 , further including:
sixth instructions executable by a device to cause the device to inform the user of the set of possible errors.

9. The computer program product of claim 7 , further including:
sixth instructions executable by a device to cause the device to store the set of eye movements with the form as a historical data in a set of historical data.

10. The computer program product of claim 7 , wherein fourth instructions to determine the set of possible errors includes:
sixth instructions executable by a device to cause the device to compare a set of historical data for the form to the set of responses and the set of eye movements.

11. The computer program product of claim 7 , further including:
sixth instructions executable by a device to cause the device to modify a response in the set of responses based, at least in part, on the set of possible errors.

12. A computer system comprising:
a processor set; and
a computer readable storage medium;
wherein:
the processor set is structured, located, connected, and/or programmed to execute instructions stored on the computer readable storage medium; and
the instructions include:
first instructions executable by a device to cause the device to receive a set of responses to a set of input fields in a form;
second instructions executable by a device to cause the device to identify while receiving the set of responses, a set of eye movements of a user in relation to the form;
third instructions executable by a device to cause the device to correlate the set of eye movements to the set of responses;
fourth instructions executable by a device to cause the device to determine a set of possible errors in the set of responses based, at least in part, on the set of responses and the set of eye movements, wherein:
the set of possible errors includes an omitted response in the set of responses, and
the set of eye movements includes a hesitation; and

fifth instructions executable by a device to cause the device to suggest a set of modifications to the form, but not the set of responses, based, at least in part, on the set of possible errors.

13. The computer system of claim 12 , further including:
sixth instructions executable by a device to cause the device to inform the user of the set of possible errors.

14. The computer system of claim 12 , further including:
sixth instructions executable by a device to cause the device to store the set of eye movements with the form as a historical data in a set of historical data.

15. The computer system of claim 12 , wherein fourth instructions to determine the set of possible errors includes:
sixth instructions executable by a device to cause the device to compare a set of historical data for the form to the set of responses and the set of eye movements.

16. The computer system of claim 12 , further including:
sixth instructions executable by a device to cause the device to modify a response in the set of responses based, at least in part, on the set of possible errors.

17. The computer program product of claim 10 , further including:
seventh instructions executable by a device to cause the device to modify the omitted response based, at least in part, on the set of historical data and the set of eye movements.

Assignees

• IBM

Inventors

• Ben-Yair Yoav
• Fuchs Gil
• Gordon Itai
• Prager Ilan D

Classifications

• G06F40/174

  Form filling; Merging · CPC title

• G06F3/04883

  for inputting data by handwriting, e.g. gesture or text · CPC title

• G06F3/04842

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• G06F3/04886

  by partitioning the display area of the touch-screen or the surface of the digitising tablet into independently controllable areas, e.g. virtual keyboards or menus · CPC title

• G06F3/0481

  based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance · CPC title