Service control method and device

Patent metadata

Field	Value
Publication number	US-9736759-B2
Application number	US-201314441331-A
Country	US
Kind code	B2
Filing date	Sep 26, 2013
Priority date	Nov 7, 2012
Publication date	Aug 15, 2017
Grant date	Aug 15, 2017

Abstract

Provided are a service control method and device. The method includes: acquiring related information of a user service and real-time status information of a service used by a user, wherein the related information includes: information needing to be referenced for regulating a control policy for the user service; based on the related information and real-time status information which are acquired, monitoring a current service status of a mobile network; and generating or adjusting user control policy information according to a result of the monitoring, and issuing the generated or adjusted user control policy information. The technical solution solves the problem in the related art of being unable to dynamically adjust the control policy of a user, thereby improving the mobile network quality, and improving the network experience of the user.

First claim

What is claimed is:

1. A service control method, comprising:
a user behavior analysis system (UBAS) server acquiring relevant information of a user service and real-time state information of a service used by a user, wherein the relevant information of the user service comprises: information needing to be referred to for regulating a control policy for the user service;
the UBAS server monitoring a current service state of a mobile network based on the relevant information and the real-time state information which are acquired; and
the UBAS server generating or adjusting user control policy information according to a result of the monitoring, and issuing the generated or adjusted user control policy information;
wherein the UBAS server monitoring the current service state of the mobile network based on the relevant information and the real-time state information which are acquired comprises: the UBAS server monitoring the current service state of the mobile network in accordance with a preset dimension and a preset index based on the relevant information and the real-time state information which are acquired, wherein the preset dimension is used for identifying a monitoring range of the mobile network; wherein the UBAS server monitoring the current service state of the mobile network in accordance with the preset dimension and the preset index based on the relevant information and the real-time state information which are acquired comprises: the UBAS server aggregating, in a preset monitoring period, the relevant information and the real-time state information which are acquired in accordance with the preset dimension and the preset index to monitor the current service state of the mobile network, wherein when the preset monitoring period expires, a data region subjected to the aggregation is switched so that aggregation is performed on a new data region, and a value of a preset index associated with a preset dimension in accordance of which aggregation is performed on the switched data is reported, and the relevant information is acquired at an interval of a preset period, wherein the preset period is less than or equal to the monitoring period.

2. The method according to claim 1 , wherein the monitoring range of the mobile network identified by the preset dimension comprises at least one of: a service used by an international mobile subscriber identification number, a service identified by service identification, a service born by a cell and a service born by a cell group.

3. The method according to claim 1 , wherein the preset index comprises: a traffic and/or a packet loss ratio.

4. The method according to claim 1 , wherein the relevant information of the user service comprises at least one of: a type of the user service and a quality of service of the user service; and the real-time state information comprises at least one of: a real-time traffic of the user service.

5. The method according to claim 1 , wherein the UBAS server aggregating, in the preset monitoring period, the relevant information and the real-time state information in accordance with the preset dimension and the preset index to monitor the current service state of the mobile network comprises:
the UBAS server filtering the relevant information and the real-time state information involved in the aggregation according to a preset filtering condition in the preset dimension; and
the UBAS server aggregating the relevant information and the real-time state information which are obtained through the filtering to monitor the current service state of the mobile network.

6. The method according to claim 1 , wherein the UBAS server generating or adjusting the user control policy information according to the result of the monitoring and issuing the generated or adjusted user control policy information comprises:
in a case where a value of the preset index associated with the preset dimension of the switched data region is greater than a preset index threshold associated with the preset dimension, the UBAS server selecting N larger preset index values from preset index values corresponding to low level services in accordance with the preset dimension, wherein N is a natural number; and
the UBAS server generating or adjusting the user control policy information of the preset dimension associated with the N preset index values according to an adjustment ratio, and issuing the generated or adjusted user control policy information, wherein an authorized bandwidth in the user control policy information is an original authorized bandwidth multiplying the adjustment ratio, and the adjustment ratio is a downward adjustment ratio.

7. The method according to claim 1 , wherein the UBAS server generating or adjusting the user control policy information according to the result of the monitoring and issuing the generated or adjusted user control policy information comprises:
in a case where a value of the preset index associated with the preset dimension of the switched data region is less than a preset index threshold associated with the preset dimension, the UBAS server selecting N preset index values with larger bandwidth utilization ratios from the preset index values in accordance with the preset dimension, wherein N is a natural number; and
the UBAS server generating or adjusting the user control policy information of the preset dimension associated with the N preset index values according to an adjustment ratio, and issuing the generated or adjusted user control policy information, wherein an authorized bandwidth in the user control policy information is an original authorized bandwidth multiplying the adjustment ratio, and the adjustment ratio is an upward adjustment ratio.

8. The method according to claim 6 , wherein the adjustment ratio is obtained using the following formula:
(Top−(Band−Thr))/Top, where Thr represents a threshold bandwidth of a cell, Band represents a bandwidth that the cell actually uses, and Top represents an actual total bandwidth of the preset dimension associated with the N preset index values.

9. A service control device, comprising: a processor coupled with a memory and configured to execute program components stored on the memory; wherein the program components comprise:
an acquisition component which is configured to acquire relevant information of a user service and real-time state information of a service used by a user, wherein the relevant information of the user service comprises: information needing to be referred to for regulating a control policy for the user service;
a monitoring component which is configured to monitor a current service state of a mobile network based on the relevant information and the real-time state information which are acquired; and
a processing component which is configured to generate or adjust user control policy information according to a result of the monitoring, and issue the generated or adjusted user control policy information;
wherein the monitoring component is configured to monitor the current service state of the mobile network in accordance with a preset dimension and a preset index based on the relevant information and the real-time state information which are acquired, wherein the preset dimension is used for identifying a monitoring range of the mobile network; wherein the monitoring component comprises: an aggregation element which is configured to aggregate, in a preset monitoring period, the relevant information and the real-time state information which are acquired in accordance with the preset dimension and the preset index to monitor the current service state of the mobile network, wherein when the preset monitoring period expires, an data region subjected to the aggregation is switched so that the agg

Assignees

• Zte Corp
• Xi'An Zte New Software Company Ltd

Inventors

• Zhan Yizhong

Classifications

• H04L47/20

  Traffic policing · CPC title

• H04W24/08

  Testing, {supervising or monitoring} using real traffic · CPC title

• H04W28/18

  Negotiating wireless communication parameters · CPC title

• H04W28/02

  Traffic management, e.g. flow control or congestion control · CPC title

• H04W48/08 Primary

  Access restriction or access information delivery, e.g. discovery data delivery (signalling during connection H04W76/00) · CPC title