Conference call alerts

Patent metadata

Field	Value
Publication number	US-9729722-B2
Application number	US-201615387781-A
Country	US
Kind code	B2
Filing date	Dec 22, 2016
Priority date	Mar 12, 2015
Publication date	Aug 8, 2017
Grant date	Aug 8, 2017

Abstract

Conference call alerting is provided. A first device of a plurality of telecommunications devices initiates a telecommunications link between the first device and a second device of the plurality of telecommunications devices. The first device receives an interaction that includes a communications address of a third device of the plurality of telecommunications devices. The telecommunications link is modified to include the third device. In response to the third device joining the telecommunications link, the first device issues an alert to the second device and the third device, wherein the alert indicates that the third device has joined the telecommunications link.

First claim

What is claimed is:

1. A computer system for conference call alerts, the computer system comprising:
one or more computer processors, one or more computer readable storage media, and program instructions stored on the one or more computer readable storage media for execution by at least one of the one or more computer processors, the program instructions comprising:
program instructions to initiate, by a first device of a plurality of telecommunications devices, a telecommunications link between the first device and a second device of the plurality of telecommunications devices, wherein each device of the plurality of telecommunications device is a telephone, and wherein the telecommunications link transmits voice communications;
program instructions to receive, by the first device, an interaction that includes a communications address of a third device of the plurality of telecommunications devices;
program instructions to modify the telecommunications link to include the third device;
in response to the third device joining the telecommunications link, program instructions to cause the first device to issue a first alert to the second device and the third device, wherein the first alert indicates that the third device has joined the telecommunications link, and wherein the first alert provides (i) a name of a user of the third device, wherein the name of the user is provided by a user or a contacts database of the first device or the third device, (ii) the communications address of the third device, and (iii) an indication that a user of the first device requested a user of the third device to join the telecommunication link;
in response to a departing device leaving the telecommunications link, program instructions to cause the first device to issue a second alert or a third alert that indicates that the departing device has left the telecommunications link;
wherein the second alert is issued to the third device and the second device when the departing device is the second device, and wherein the third alert is issued to the second device and the third device when the departing device is the third device;
wherein the second alert and the third alert provide (i) a name of the user of the departing device and (ii) an indication that the user of the departing device has left the telecommunications link, wherein the second alert comprises a second short message service (SMS) message to the second device and the third device and a second voice announcement over the telecommunications link to the third device only and wherein the third alert comprises a third SMS message to the third device and the second device, and a third voice announcement over the telecommunication link to the second device only; and
wherein program instructions to issue the first alert further comprises:
program instructions to issue a SMS message that includes the first alert to the second device and the third device; and
program instructions to issue a first voice announcement to the second device and the third device via the telecommunications link.

Assignees

• IBM

Inventors

• Gunhalkar Krupa S
• Janakiraman Gopi
• Mandava Srinivas

Classifications

• H04M3/42

  Systems providing special services or facilities to subscribers (specially adapted for wireless communication networks H04W4/00) · CPC title

• H04M3/42382

  Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks · CPC title

• H04M2203/5081

  Inform conference party of participants, e.g. of change of participants · CPC title

• H04M3/4872

  Non-interactive information services · CPC title

• H04M2203/5018

  Initiating a conference during a two-party conversation, i.e. three-party service or three-way call · CPC title