Method and system for processing media data for later access

Patent metadata

Field	Value
Publication number	US-9729713-B2
Application number	US-201314099668-A
Country	US
Kind code	B2
Filing date	Dec 6, 2013
Priority date	Jun 7, 2011
Publication date	Aug 8, 2017
Grant date	Aug 8, 2017

Abstract

A user has access to first and second telephony services. A call setup request directed to a first telephony party identifier associated with the first service is received from a caller and it is determined that the user is not available via the first service. A call setup request is transmitted to a telephony service destination associated with the second service to establish a telephony session between the caller and the destination. Media data transmitted during the session is caused to be captured using a media capture device intermediate the caller and the destination. The captured media data or media data derived therefrom is stored in a media data store so that the user can access the media data after the end of the session to determine what media data was transmitted during the session. The stored media data or media data derived therefrom is made accessible by the user.

First claim

What is claimed is:

1. A method for processing media data transmitted during a telephony session for a multi-service user in a telecommunications system, the multi-service user having access to a plurality of telephony services including a first telephony service and a second telephony service, the method comprising:
receiving a call setup request from a calling party directed to a first telephony party identifier associated with the first telephony service;
determining that the multi-service user is not available via the first telephony service;
transmitting a call setup request to a telephony service destination associated with the second telephony service to establish a telephony session between the calling party and the telephony service destination associated with the second telephony service;
causing media data transmitted during the telephony session to be captured using a media capture device intermediate the calling party and the telephony service destination;
storing the media data captured by the intermediate media capture device or media data derived therefrom in a media data store so that the user who was not available via the first telephony service can access the media data after the end of the telephony session to determine what media data was transmitted during the telephony session; and
making the stored media data or media data derived therefrom accessible by the multi-service user.

2. The method of claim 1 , further comprising capturing the media data transmitted during the telephony session using the media capture device.

3. The method of claim 1 , further comprising including signaling information in the call setup request so that the media data transmitted during the telephony session is routed via the media capture device.

4. The method of claim 1 , further comprising transmitting a message to inform the user that the captured media data or media data derived therefrom is accessible at the data store.

5. The method of claim 1 , further comprising transmitting the stored media data or the media data derived therefrom to a service destination associated with the first telephony party identifier.

6. The method of claim 1 , further comprising transmitting the stored media data or the media data derived therefrom to a service destination associated with a second telephony party identifier associated with the second telephony service.

7. The method of claim 1 , further comprising transmitting an alert message to the user to inform the user of said capturing of the media data.

8. The method of claim 7 , further comprising determining that the user is using a telephony device associated with the first telephony party identifier, and wherein the alert message is operable to cause the telephony device to generate an alert while the telephony device is being used.

9. The method of claim 1 , wherein the media data comprises voice data and wherein the method comprises transcribing the voice data to provide text data derived from the voice data.

10. The method of claim 9 , wherein transcribing the voice data comprises performing speech-to-text transcription using a speech recognition engine.

11. The method of claim 1 , further comprising relaying media data captured during the telephony session or media data derived therefrom to the user.

12. The method of claim 1 , further comprising receiving a call interruption request from the user and, in response, joining the user as a party into the telephony session.

13. The method of claim 1 , wherein the media data store is associated with the first telephony service.

14. The method of claim 1 , wherein the telephony service destination associated with the second telephony service is a mailbox service for the user.

15. The method of claim 1 , further comprising including signaling information in the call setup request, the signaling information comprising a telephony party identifier associated with the user.

16. The method of claim 15 , wherein said included telephony party identifier associated with the user is associated with the second telephony service.

17. The method of claim 1 , wherein the first telephony service is provided by a first telephony service provider and the second telephony service is provided by a second, different telephony service provider.

18. The method of claim 1 , wherein the first and second telephony services are provided by the same telephony service provider.

19. The method of claim 1 , further comprising using a media data processing engine to process the captured media data before it is stored in the media data store.

20. The method of claim 1 , further comprising using a media data processing engine to process the captured media data after it is stored in the media data store.

21. A system for processing media data transmitted during a telephony session for a multi-service user in a telecommunications system, the multi-service user having access to a plurality of telephony services including a first telephony service and a second telephony service, the system comprising:
a receiver configured to receive a call setup request from a calling party directed to a first telephony party identifier associated with the first telephony service;
a call processor configured to determine that the multi-service user is not available via the first telephony service;
a transmitter configured to transmit a call setup request to a telephony service destination associated with the second telephony service to establish a telephony session between the calling party and the telephony service destination associated with the second telephony service;
a processing engine configured to cause media data transmitted during the telephony session to be captured using a media capture device intermediate the calling party and the telephony service destination;
a media data store in which the media data captured by the intermediate media capture device or media data derived therefrom is stored so that the user who was not available via the first telephony service can access the media data after the end of the telephony session to determine what media data was transmitted during the telephony session; and
a transmitter configured to make the stored media data or media data derived therefrom accessible by the multi-service user.

22. A system according to claim 21 , further comprising the media capture device intermediate the calling party and the telephony service destination.

23. A computer program product comprising a non-transitory computer-readable storage medium having computer readable instructions stored thereon, the computer readable instructions being executable by a computerized device to cause the computerized device to perform a method for processing media data transmitted during a telephony session for a multi-service user in a telecommunications system, the multi-service user having access to a plurality of telephony services including a first telephony service and a second telephony service, the method comprising:
receiving a call setup request from a calling party directed to a first telephony party identifier associated with the first telephony service;
determining that the multi-service user is not available via the first telephony service;
transmitting a call setup request to a telephony service destination associated with the second telephony service to establish a telephony session between the calling party and the telephony service destination associated with the second telephon

Assignees

• Metaswitch Networks Ltd

Inventors

• Finlayson Piers

Classifications

• H04M3/42059

  Making use of the calling party identifier · CPC title

• H04M3/42263

  where the same subscriber uses different terminals, i.e. nomadism · CPC title

• H04M3/42229

  Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location (diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005) · CPC title

• H04M3/54

  Arrangements for diverting calls for one subscriber to another predetermined subscriber {(based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308)} · CPC title

• H04M2201/40

  using speech recognition · CPC title