Method and apparatus for providing priority indicia associated with a plurality of messages

Patent metadata

Field	Value
Publication number	US-9729694-B2
Application number	US-98106110-A
Country	US
Kind code	B2
Filing date	Dec 29, 2010
Priority date	Dec 29, 2010
Publication date	Aug 8, 2017
Grant date	Aug 8, 2017

Abstract

A method and apparatus for displaying information about a message. A subset of audio messages is received based on a prioritized list of a plurality of audio messages. The prioritized list of audio messages is prioritized based on a first sender designated priority and a first recipient prioritization attribute corresponding to each of the plurality of audio messages. For each audio message in the subset, a first sender priority indicium indicative of the first sender designated priority of each audio message, and a recipient priority indicium indicative of a priority corresponding to the first recipient prioritization attribute of each audio message, are displayed.

First claim

What is claimed is:

1. A method for displaying information about a message, comprising:
receiving, by a computing device, a subset of audio messages of a plurality of audio messages based on a prioritized list of the plurality of audio messages, wherein the subset comprises at least one audio message, the prioritized list of the plurality of audio messages being prioritized based on an aggregate message priority comprising a product of a first weight and a first sender designated priority corresponding to each of the plurality of audio messages, and a product of a second weight and a first recipient prioritization attribute corresponding to each of the plurality of audio messages; and
displaying, on the computing device, for each audio message in the subset, a first sender priority indicium indicative of the first sender designated priority of each audio message, and a recipient priority indicium indicative of a priority corresponding to the first recipient prioritization attribute of each audio message.

2. The method of claim 1 , wherein the first sender designated priority identifies a sender importance of each audio message.

3. The method of claim 1 , wherein the first sender designated priority identifies a sender response urgency of each audio message.

4. The method of claim 1 , wherein each audio message in the subset further comprises an associated second sender designated priority designated by a corresponding sender, and wherein displaying, for each audio message in the subset, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message further comprises:
displaying, for each audio message in the subset, the first sender priority indicium indicative of the first sender designated priority of each audio message, a second sender priority indicium indicative of the second sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message.

5. The method of claim 4 , wherein the first sender designated priority comprises a sender importance and the second sender designated priority comprises a sender response urgency.

6. The method of claim 1 , wherein the first recipient prioritization attribute comprises a community attribute that identifies a particular message community of a plurality of message communities of which a corresponding sender is a member.

7. The method of claim 1 , wherein displaying, for each audio message in the subset, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message further comprises:
displaying, for each audio message in the subset, an aggregate message priority indicium indicative of the aggregate message priority of each audio message, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message.

8. The method of claim 1 , further comprising displaying, for the at least one audio message in the subset, a message delegation indicium indicating that the at least one audio message has been delegated.

9. A computing device, comprising:
a communication interface adapted to interface with a network; and
a control system comprising a processor, the control system adapted to
receive a subset of audio messages of a plurality of audio messages based on a prioritized list of the plurality of audio messages, wherein the subset comprises at least one audio message, the prioritized list of the plurality of audio messages being prioritized based on an aggregate message priority comprising a product of a first weight and a first sender designated priority corresponding to each of the plurality of audio messages, and a product of a second weight and a first recipient prioritization attribute corresponding to each of the plurality of audio messages; and

display, for each audio message in the subset, a first sender priority indicium indicative of the first sender designated priority of each audio message, and a recipient priority indicium indicative of a priority corresponding to the first recipient prioritization attribute of each audio message.

10. The computing device of claim 9 , wherein the first sender designated priority identifies a sender response urgency of each audio message.

11. The computing device of claim 9 , wherein each audio message in the subset further comprises an associated second sender designated priority designated by a corresponding sender, and wherein to display, for each audio message in the subset, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message, the control system is further adapted to:
display, for each audio message in the subset of the plurality of audio messages, the first sender priority indicium indicative of the first sender designated priority of each audio message, a second sender priority indicium indicative of the associated second sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message.

12. The computing device of claim 11 , wherein the first sender designated priority comprises a sender importance and the second sender designated priority comprises a sender response urgency.

13. The computing device of claim 9 , wherein the first recipient prioritization attribute comprises a community attribute that identifies a particular message community of a plurality of message communities of which a corresponding sender is a member.

14. The computing device of claim 9 , wherein to display, for each audio message in the subset, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message, the control system is further adapted to:
display, for each audio message in the subset, an aggregate message priority indicium indicative of the aggregate message priority of each audio message, the first sender priority indicium indicative of the first sender designated priority of each audio message, and the recipient priority indicium indicative of the priority corresponding to the first recipient prioritization attribute of each audio message.

15. A computer program product, comprising a non-transitory computer-usable medium having a computer-readable program code embodied therein, the computer-readable program code adapted to be executed on a processor to implement a method for delivering a message, the method comprising:
receiving, by a computing device, a subset of audio messages of a plurality of audio messages based on a prioritized list of the plurality of audio messages, wherein the subset comprises at least one audio message, the prioritized list of the plurality of audio messages being prioritized based on an aggregate message priority

Assignees

• Yoakum John H
• Avaya Inc

Inventors

• Yoakum John H

Classifications

• H04M1/7255 Primary

  Electricity · mapped topic

• H04M1/72433 Primary

  for voice messaging, e.g. dictaphones (for answering incoming calls H04M1/64) · CPC title