Display of communication system usage statistics

Patent metadata

Field	Value
Publication number	US-9716764-B2
Application number	US-18046908-A
Country	US
Kind code	B2
Filing date	Jul 25, 2008
Priority date	Jul 25, 2007
Publication date	Jul 25, 2017
Grant date	Jul 25, 2017

Abstract

Among other disclosures, a method may include collecting historical communication data, personal data and usage statistics relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include depositing the collected data into a repository. The method may include presenting the usage statistics in response to user behavior.

First claim

What is claimed:

1. A method comprising:
generating, by a computer, usage statistics based on collected historical communication data relating to communications received for a user from a plurality of persons including a sender;
updating the usage statistics over time as additional communications are received for the user from the persons, including at least one additional communication received from the sender;
receiving, from the user, a configuration designating usage statistics to automatically include in a plurality of new communications from the user, the new communications including a first new communication, the configuration comprising a form of summary designated by the user for use in the new communications, the configuration further comprising rules set by the user regarding inclusion of first usage statistics selected based on a specific recipient for a new communication, and the configuration further comprising user-configurable settings to disable an amount of statistical information in new communications for at least one predetermined time;
receiving, from the user when creating the first new communication, an entry of the sender into an address field of the first new communication for sending the first new communication from the user to the sender;
displaying the first usage statistics in a body of the first new communication for inclusion in the first new communication when sent to the sender, wherein the first usage statistics are in conformance with the rules and the form of summary; and
in response to initiation of sending by the user using a communication client, sending the first new communication to the sender.

2. The method of claim 1 , further comprising querying at least one source of information to derive a portion of the historical communication data.

3. The method of claim 2 , wherein the at least one source is selected from the group consisting of e-mail body text, e-mail meta data, e-mail header information, e-mail attachments, search engines, social networks, web pages, and websites.

4. The method of claim 1 , further comprising collecting a portion of the historical communication data by requesting information from the sender.

5. The method of claim 1 , further comprising displaying the first usage statistics in an additional panel within the communication client.

6. The method of claim 5 , wherein the panel is a sidebar.

7. The method of claim 1 , further comprising displaying the first usage statistics in a pop-up window.

8. The method of claim 1 , wherein the first usage statistics are displayed in the first new communication along with one or more items from a repository, the one or more items being selected from the group consisting of contact information, conversation threads, and attachments to communications.

9. The method of claim 1 , wherein the historical communication data includes information selected from the group consisting of times of communications, lengths of communications, subject matters of communications, titles of communications, participants in communications, sources of communications, response times of communications, types of communications and volume of communications.

10. The method of claim 1 , further comprising sharing at least a portion of the generated usage statistics among a portion of the persons other than the sender.

11. The method of claim 10 , wherein the sharing further comprises sharing different amounts of data with each person based on preference settings.

Assignees

• Brezina Matthew
• Smith Adam
• Yahoo Inc

Inventors

• Brezina Matthew
• Smith Adam

Classifications

• H04M15/58

  based on statistics of usage or network monitoring · CPC title

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title

• H04M15/43

  Billing software details · CPC title

• G06F3/04842

  Selection of displayed objects or displayed text elements (G06F3/0482 takes precedence) · CPC title

• H04M2215/0104

  Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing · CPC title