Information processing system and method for providing built-in fault prediction logic

Patent metadata

Field	Value
Publication number	US-9712687-B2
Application number	US-201615205138-A
Country	US
Kind code	B2
Filing date	Jul 8, 2016
Priority date	Jul 16, 2015
Publication date	Jul 18, 2017
Grant date	Jul 18, 2017

Abstract

An information processing system includes a first and second information processing systems respectively including first and second apparatuses, and a third information processing system storing history information of the first apparatus and implementing analyzing the history information to acquire a degree of influence for an item included in the history information corresponding to a fault in the first apparatus, and generating a fault prediction logic of predicting a fault in the first apparatus using the item having a relatively high degree of influence and a value of a case where the fault occurs in the first apparatus based on a result of the analysis, and building the generated fault prediction logic into the first and second apparatuses, the first and second information processing system monitoring the history information, and detecting a state of matching a content of the built-in fault prediction logic.

First claim

What is claimed is:

1. An information processing system comprising:
a first information processing system including at least one first apparatus;
a second information processing system including at least one second apparatus; and
a third information processing system storing history information of the at least one first apparatus included in the first information processing system, the third information processing system including a hardware processor implementing:
analyzing the history information to acquire a degree of influence for an item included in the history information corresponding to a fault occurring in the at least one first apparatus; and
generating a fault prediction logic of predicting a fault occurring in the at least one first apparatus using the item having a relatively high degree of influence and a value of a case where the fault occurs in the at least one first apparatus based on a result of the analysis; and
building the generated fault prediction logic into the at least one first apparatus included in the first information processing system and the at least one second apparatus included in the second information processing system,

the first information processing system including a first hardware processor implementing:
monitoring the history information of the at least one first apparatus;
detecting a state of matching a content of the built-in fault prediction logic; and
performing a predetermined action in a case where the state of matching the content of the built-in fault prediction logic is detected, and

the second information processing system including a second hardware processor implementing:
monitoring the history information of the at least one second apparatus;
detecting a state of matching the content of the built-in fault prediction logic; and
performing a predetermined action in the case where the state of matching the content of the built-in fault prediction logic is detected.

2. The information processing system according to claim 1 ,
wherein the generating of the fault prediction logic generates the fault prediction logic using the value of the case where the fault occurs in the at least one first apparatus corresponding to the item having the relatively high degree of influence for the fault occurring in the at least one first apparatus, the fault prediction logic causes a client environment side, which includes the first information and the second processing system, to perform the predetermined action in the case where the state of matching the content of the built-in fault prediction logic is detected.

3. The information processing system according to claim 2 ,
wherein the generating of the fault prediction logic causes the client environment side to generate the fault prediction logic that performs a reporting process of reporting to a user as the predetermined action in the case where the state of matching the content of the built-in fault prediction logic is detected.

4. The information processing system according to claim 2 ,
wherein the generating of the fault prediction logic causes the client environment side to generate the fault prediction logic that performs a function limitation of the at least one first apparatus and the at least one second apparatus as the predetermined action in the case where the state of matching the content of the built-in fault prediction logic is detected.

5. The information processing system according to claim 1 ,
wherein the analyzing of the history information reanalyzes to acquire the degree of influence for the item included in the history information corresponding to the fault occurring in the at least one first apparatus in response to a change in the item included in the history information, and
wherein the generating of the fault prediction logic regenerates the fault prediction logic of predicting the fault occurring in the at least one first apparatus using the item having the relatively high degree of influence and the value of the case where the fault occurs in the at least one first apparatus based on a result of the reanalysis.

6. The information processing system according to claim 1 ,
wherein the third information processing system further includes a memory unit storing the generated fault prediction logic and version information while associating the generated fault prediction logic with the version information, and
wherein the hardware processor included in the third information processing system further implementing:
reporting an existence of the fault prediction logic associated with new version information, which is newer than the version information of the fault prediction logic built in a client environment side, which includes the first information and the second processing system, if the fault prediction logic associated with the new version information is stored in the memory unit when the history information is received from the client environment side.

7. The information processing system according to claim 1 ,
wherein the third information processing system further includes a memory unit storing the generated fault prediction logic, version information of functions of the at least one first apparatus and the at least one second apparatus, version information of a log, and version information of the fault prediction logic while associating the generated fault prediction logic with the version information of the functions of the at least one first apparatus and the at least one second apparatus, the version information of the log, and the version information of the fault prediction logic, and
wherein the hardware processor included in the third information processing system further implementing:
reporting an existence of the fault prediction logic associated with the version information to be updated to a client environment side which includes the first information and the second processing system, based on a combination of the version information of the fault prediction logic built in the client environment side, the version information of the functions of the at least one first apparatus and the at least one second apparatus, and the version information of the log when the history information is received from the client environment side.

8. The information processing system according to claim 1 ,
wherein the generating of the fault prediction logic generates the fault prediction logic to be built in a client environment side, which includes the first information and the second processing system, using
the item having a relatively high degree of influence,
the value of the case where the fault occurs in the at least one first apparatus,
version information of a function of the at least one first apparatus, and
version information of a log, based on a result of the analysis.

9. An information processing system comprising:
at least one first information processing system including at least one first apparatus;
at least one second information processing system including at least one second apparatus; and
a third information processing system storing history information of the at least one first apparatus and the at least one second apparatus, the third information processing system including a hardware processor implementing:
analyzing the history information to acquire a degree of influence for an item included in the history information corresponding to a fault occurring in the at least one first apparatus and the at least one second apparatus; and
generating a fault prediction logic of predicting a fault occurring in the at least one first apparatus and the at least one second apparatus using the item having a relatively high degree of influence and a value of a case where the fault o

Assignees

• Hyo Kiyohiro
• Ricoh Co Ltd

Inventors

• Hyo Kiyohiro

Classifications

• H04L67/12

  specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks · CPC title

• H04N1/00042

  Monitoring, i.e. observation (H04N1/00029 - H04N1/00039 take precedence) · CPC title

• H04L51/08

  Annexed information, e.g. attachments · CPC title

• H04N1/0005

  in service, i.e. during normal operation · CPC title

• H04N1/00068

  Calculating or estimating · CPC title