Apparatus information obtaining apparatus, operation information providing apparatus, operation information providing method, operation information providing program and the recording medium

Patent metadata

Field	Value
Publication number	US-9646349-B2
Application number	US-201313866601-A
Country	US
Kind code	B2
Filing date	Apr 19, 2013
Priority date	Sep 16, 2004
Publication date	May 9, 2017
Grant date	May 9, 2017

Abstract

An apparatus information obtaining apparatus for obtaining apparatus information including model information of an image output apparatus from the image output apparatus via a network is disclosed. The apparatus information obtaining apparatus includes: an image output apparatus list database storing a list of image output apparatuses from which the apparatus information is obtained; an apparatus information send instruction sending unit for instructing the image output apparatus included in the image output apparatus list to send the apparatus information; and an apparatus information receiving unit for receiving the apparatus information from the image output apparatus that is instructed to send the apparatus information.

First claim

What is claimed is:

1. An information providing system including a database and an information processing apparatus for connection to an image output apparatus via a network, the information providing system comprising:
an information obtaining unit configured to obtain apparatus information that includes a classification of the image output apparatus and use information that includes operation information;
an apparatus basic information storing unit configured to store apparatus information of the image output apparatus and cost information of costs according to each use of the image output apparatus;
an apparatus information inputting unit configured to input the apparatus information;
an extracting unit configured to extract cost information of the image output apparatus by referring to the image output apparatus basic information storing unit based on the classification of the image output apparatus included in the apparatus information;
an operation cost calculating unit configured to calculate an operation ratio according to use of the image output apparatus based on the cost information extracted by the extracting unit and the use information;
a use period calculating unit configured to calculate a use period of the image output apparatus; and
an operation information displaying unit configured to display a relationship between the operation ratio and the use period in a graph showing points each indicating a set of the operation ratio and the use period,
wherein the operation information displaying unit divides the graph into a plurality of regions including a region in which the operation ratio is in a first operation range, a region in which the operation ratio is lower than the first operation range and the use period is a first period, and a region in which the operation ratio is lower than the first operation range and the use period is longer than the first period.

2. The information providing system as claimed in claim 1 , further comprising:
an image output apparatus list database storing a list of image output apparatuses from which the apparatus information is obtained;
an apparatus information send instruction sending unit for instructing one of the image output apparatuses included in the image output apparatus list to send the apparatus information; and
an apparatus information receiving unit for receiving the apparatus information from the image output apparatus that is instructed to send the apparatus information.

3. The information providing system as claimed in claim 1 , further comprising:
a user information storing unit configured to store expense information of use of the image output apparatus by a user of the image output apparatus,
wherein, when the user information storing unit includes the expense information of the image output apparatus, the extracting unit extracts the expense information prior to the cost information.

4. The information providing system as claimed in claim 1 , wherein the apparatus basic information storing unit further includes specification information including at least one of a type of the image output apparatus, a type of toner, and a print speed.

5. The information providing system as claimed in claim 4 , wherein:
the user information storing unit further includes a region for recording purchase year and month when the user of the image output apparatus purchased the image output apparatus, and
when the user information storing unit includes the purchase year and month of the image output apparatus, the extracting unit extracts the purchase year and month prior to use start time information.

6. A method for use with an information providing system including a database and an information processing apparatus for connection to an image output apparatus via a network, the method comprising:
obtaining apparatus information that includes a classification of the image output apparatus and use information that includes operation information;
storing apparatus basic information including apparatus information of the image output apparatus and cost information of costs according to each use of the image output apparatus;
inputting the apparatus information;
extracting cost information of the image output apparatus by referring to the image output apparatus basic information based on the classification of the image output apparatus included in the apparatus information;
calculating an operation ratio according to use of the image output apparatus based on the cost information which has been extracted and the use information;
calculating a use period of the image output apparatus; and
displaying a relationship between the operation ratio and the use period in a graph showing points each indicating a set of the operation ratio and the use period,
wherein an operation information displaying unit divides the graph into a plurality of regions including a region in which the operation ratio is in a first operation range, a region in which the operation ratio is lower than the first operation range and the use period is a first period, and a region in which the operation ratio is lower than the first operation range and the use period is longer than the first period.

7. The method according to claim 6 , further comprising:
instructing one of a plurality of image output apparatuses included in an image output apparatuses list to send the apparatus information; and
receiving the apparatus information from the image output apparatus that is instructed to send the apparatus information.

8. The method according to claim 6 , wherein:
when user information which has been stored includes expense information of the image output apparatus, the extracting extracts the expense information prior to the cost information.

9. The method according to claim 6 , wherein the calculating of the operation ratio comprises:
calculating the operation ratio of the image output apparatus based on a print speed extracted from a memory including specification information which includes at least one of a type of the image output apparatus, a type of toner, and a print speed, and based on the use information.

10. The method according to claim 9 , further comprising:
extracting a purchase year and month prior to use start time information, when the purchase year and month of the image output apparatus is stored.

11. A non-transitory computer readable storage medium including computer code which when executed causes a computer processor, of an information providing system including a database and an information processing apparatus for connection to an apparatus via a network, to perform the steps of:
obtaining apparatus information that includes a classification of the image output apparatus and use information that includes operation information;
storing apparatus basic information including apparatus information of the image output apparatus and cost information of costs according to each use of the image output apparatus;
inputting the apparatus information;
extracting cost information of the image output apparatus by referring to the image output apparatus basic information based on the classification of the image output apparatus included in the apparatus information;
calculating an operation ratio according to use of the image output apparatus based on the cost information which has been extracted and the use information;
calculating a use period of the image output apparatus; and
displaying a relationship between the operation ratio and the use period in a graph showing points each indicating a set of the operation ratio and the use period,
wherein the displaying divides the graph into a plurality of regions including a region in whic

Assignees

• Kano Tomoko
• Ibaraki Atsushi
• Kato Kazuhiko
• Takata Hisashi
• Ricoh Co Ltd

Inventors

• Kano Tomoko
• Ibaraki Atsushi
• Kato Kazuhiko
• Takata Hisashi

Classifications

• G06Q40/10

  Tax strategies · CPC title

• G06Q40/12 Primary

  Accounting · CPC title

• G03G2215/00109

  Remote control of apparatus, e.g. by a host · CPC title

• G03G15/5079 Primary

  for maintenance · CPC title

• G06Q30/04

  Billing or invoicing · CPC title