In session charging notifications and recharging accounts

Patent metadata

Field	Value
Publication number	US-9646293-B2
Application number	US-201313804170-A
Country	US
Kind code	B2
Filing date	Mar 14, 2013
Priority date	Mar 14, 2013
Publication date	May 9, 2017
Grant date	May 9, 2017

Abstract

Various embodiments provide a subscription management service, which can be in-band or out-of-band, which allows users to extend their subscription or temporarily side-step payment limits on a subscription without disrupting the user's experience. The various embodiments can be operable in all on-demand services including, but not limited to, video services, voice services, video/voice services, text services, Web services, and the like.

First claim

What is claimed is:

1. A computer-implemented method comprising:
initiating, through a service provider and by way of a client application executing on a client device, a communication session over a communication network;
monitoring, using the client application, a credit amount stored in a credit account associated with a user participating in the communication session;
after determining that the user's credit is below a threshold:
determining whether the user has permitted an automatic recharge;
notifying the service provider to ascertain whether the user is capable of purchasing credit;
receiving a response from the service provider that includes an indication that the user is permitted to authorize credit extensions; and,
responsive to receiving the response from the service provider, and in response to a determination that the user has not permitted an automatic recharge, presenting a user interface, during the communication session, configured to enable the user to extend their credit and including a selectable option to permit automatic recharge;

receiving, by way of the user interface, authorization to extend the user's credit; and
sending the authorization to the service provider to cause the service provider to extend the user's credit such that the communication session continues without disruption over the communication network.

2. The computer-implemented method of claim 1 , wherein the communication session comprises a voice over IP call.

3. The computer-implemented method of claim 1 , wherein the communication session comprises an SMS session.

4. The computer-implemented method of claim 1 , wherein the user interface comprises a user interface window presented within a user interface of the communication session.

5. The computer-implemented method of claim 1 , wherein the user interface comprises a user interface window presented within a user interface of the communication session, and wherein the user interface window is configured to enable the user to enter an amount for increasing their credit.

6. The computer-implemented method of claim 1 , wherein the user interface comprises a user interface window presented within a user interface of the communication session, and wherein the user interface window is configured to enable the user to authorize completion of the communication session without pre-paying for subsequent communication sessions.

7. The computer-implemented method of claim 1 , wherein the user interface comprises a user interface window presented within a user interface of the communication session, and wherein the user interface window is configured to enable the user to authorize completion of the communication session and pre-pay for additional services.

8. The computer-implemented method of claim 1 , wherein the user interface comprises a user interface window presented via a device other than the client device on which the user interface for the communication session is being presented, and wherein the user interface window is configured to enable the user to accept a displayed amount of credit.

9. One or more computer readable storage media comprising computer-executable instructions which, when executed, implement a client application configured to at least:
initiate a voice over IP (VoIP) call over a communication network;
monitor a credit amount stored in a credit account associated with a user participating in the VoIP call;
determine whether the user has permitted an automatic recharge;
notify a service provider to ascertain whether the user is capable of purchasing credit;
receive a response from the service provider that includes an indication that the user is permitted to authorize credit extensions;
responsive to receiving the response from the service provider, and in response to a determining that the user has not permitted an automatic recharge, present a user interface, during the VoIP call, configured to enable the user to extend their credit and including a selectable option to permit automatic recharge, responsive to their credit being below a threshold;
receive, by way of the user interface, authorization to extend the user's credit; and
send the authorization to the service provider associated with the VoIP call to cause the service provider to extend the user's credit such that the VoIP call continues without disruption over the communication network.

10. The one or more computer readable storage media of claim 9 , wherein the client application is configured to enable the user to extend their credit to complete the VoIP call and not pre-pay for additional VoIP calls.

11. The one or more computer readable storage media of claim 9 , wherein the client application is configured to enable the user to extend their credit to complete the VoIP call and pre-pay for additional VoIP calls.

12. The one or more computer readable storage media of claim 9 , wherein the client application is configured to enable the user to extend their credit to complete the VoIP call and pre-pay for additional services.

13. The one or more computer readable storage media of claim 9 , wherein the user interface comprises a user interface window presented within a user interface of the VoIP call.

14. The one or more computer readable storage media of claim 9 , wherein the user interface comprises a user interface window presented within a user interface of the VoIP call, and wherein the user interface window is configured to enable the user to enter an amount for increasing their credit.

15. The one or more computer readable storage media of claim 9 , wherein the user interface comprises a user interface window presented within a user interface of the VoIP call, and wherein the user interface window is configured to enable the user to accept a displayed amount of credit.

16. A system comprising:
one or more processors; and
one or more computer readable storage media comprising computer-executable instructions which, when executed by the one or more processors, implement:
a user interface window configured to be presented during pendency of a user's communication session over a network to inform the user that their credit is about to expire, the user interface window presented in response to receiving a charging authorization and credit expiration announcement from a third party;
a first menu item of the user interface window configured to enable the user to select an amount for increasing their credit such that the communication session continues without disruption over the network; and
a second menu item of the user interface window configured to enable the user to select an auto-recharge selection which, if selected, automatically adds credit to the user's account when the account drops below a threshold by automatically notifying the third party to ascertain whether the user is capable of purchasing credit, receiving a response from the third party that includes an indication that the user is permitted to authorize credit extensions, and adding the credit to the user's account.

17. The system of claim 16 , wherein the communication session comprises a VoIP session.

18. The system of claim 16 , wherein the communication session comprises a session other than a VoIP session.

19. The system of claim 16 , wherein the first menu item is configured to enable the user to accept a displayed amount.

20. The system of claim 16 , wherein the first menu item is configured to enable the user to enter their own amount for increasing their credit.

Assignees

• Microsoft Technology Licensing Llc

Inventors

• Khanna Nitin
• Laur Aarne

Classifications

• H04M15/8228

  Session based · CPC title

• H04M15/88

  Provision for limiting connection, or expenditure · CPC title

• H04M17/202

  selecting interactively a payment method · CPC title

• H04M15/882

  for continuing the call beyond the limit using an alternative, e.g. alternative account · CPC title

• H04W4/14

  Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] · CPC title